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Clarion Hotel & Conference Center at Exton
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Reviews (734)
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Reviewed 14 July 2014

Its OK. But I do not like having to write a bunch of tripe about a very ordinary hotel. The price and facilities were OK but nothing out of the ordinary for what I would expect. My only major criticism involved the prices charged at your dining room and bistro which were Ok as we did not have to eat at these facilities> The Red Roin over the road was MUCH more erasable.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank scouse1_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, Guest Relations Manager at Clarion Hotel & Conference Center at Exton, responded to this reviewResponded 18 July 2014

Hello, Thank you for taking a moment to share about your time with us here at The Wyndham Garden Exton/Valley Forge. We hope that you enjoyed your stay with us, and that you got the opportunity to enjoy our outdoor pool and cabana. We do appreciate your honesty regarding the prices in the retaurant, and we will be sure to discuss them in our next meeting. Thank you again for staying with us, and we look forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

My family stayed here for a lacrosse tournament for a few days, 2 rooms for 4 nights. If there were other hotels available in the area we would have moved. This hotel is worn out, dirty and old. My wife found something that looked like blood on the back side of the bedspread, the room looked like it had not been dusted in weeks and the room itself needs an overhaul. We mentioned this to the management and they were happy to try and get the room clean, we received a nice letter from housekeeping and a free breakfast. But then we looked around and they still didn't clean everything. We also had fruit flies in our room same as the other guest mentioned, which is strange. So if you are in the area look for another place, other team families stayed at the Hampton and Holiday Inn Express and they said it was clean and nice.

Room Tip: Don't stay here.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, Guest Relations Manager at Clarion Hotel & Conference Center at Exton, responded to this reviewResponded 18 July 2014

Hello, Thank you for taking the time to send us your review of your stay here at The Wyndham Garden Exton/Valley Forge. We are pleased to be informed that your team chose to stay with us during your lacrosse tournament, and we hope that your team did well. We do apologize that you bedspread was dirty, but glad that our staff did there best to rectify the isolated incident. We hope that we get an opportunity to welcome you back in the future, and to regain your trust in our hotel. Thank you again for choosing the Wyndham Garden Exton/Valley Forge.

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Reviewed 13 July 2014

Front desk was manned by "YaYa" a Marine Corps veteran of Middle East. Could not have been more prompt, courteous or professional. Arthur's bar and restaurant was pleasant enough , and ex special ops bartender was first rate. However, food and wine was second rate. The room was nice and comfortable; bathroom was nice if a bit dated. Carpets in hallway seriously in need of replacement.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, Guest Relations Manager at Clarion Hotel & Conference Center at Exton, responded to this reviewResponded 17 July 2014

Hello, Thank you for taking the time to send us your review of your stay here at The Wyndham Garden Exton/Valley Forge. We are pleased to be informed that your stay with us was a comfortable one. We will ensure to pass on your kind words regarding our Front Desk and Bartending staff members. We do apologize though that the food and wine you ordered while in our restaurant did not meet your expectations. We hope that we get an opportunity to welcome you back in the near future, and again thank you for choosing Wyndham Garden Exton/Valley Forge.

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Reviewed 8 July 2014 via mobile

In spite of a lot of visible good improvements made by the establishment and the continued awesome staff, the darn fruit flies are back in the breakfast room, dining room, and bedrooms. They have to figure out how to get rid of them. I'm not an expert but know this isn't normal for indoors.

Stayed: June 2014
1  Thank CEO1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, Guest Relations Manager at Clarion Hotel & Conference Center at Exton, responded to this reviewResponded 12 July 2014

Hello, Thank you for taking a moment to share your experiences while staying with us here at The Wyndham Garden Exton/Valley Forge. We are very pleased to hear you are a returning customer, and we thank you for your returned business. We are glad that you have noticed some of the changes around the hotel, it is important to us to continually look for ways to improve. We do apologize that you had flies in your room and we will be sure to investigate the issue. We look forward to the opportunity to welcome you back, and again thank you for choosing Wyndham Graden.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

Truthfully a 3 is generous. Not only was I mislead when I called twice to confirm not just one but 2 rooms. Get there as only 1 room is booked . But then told there was no availability. Thankfully my boyfriend proceeded to go on Priceline and fine MULTIPLE open rooms.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Kimberly P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, Guest Relations Manager at Clarion Hotel & Conference Center at Exton, responded to this reviewResponded 7 July 2014

Hello, Thank you for taking the time to send us your review of your stay here at The Wyndham Garden Exton/Valley Forge. We hope that your stay was an enjoyable one, and that you enjoyed the Wedding Festivities at The Downingtown Country Club. We do apologize that there was miscommunication regarding your reservations, but we are glad to hear that an additional room freed up for you to stay in. We hope that we get an opportunity to regain your confidence in us in the near future, and again thank you for staying with us at The Wyndham Garden.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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