I recently spent a week at this Holiday Inn Express while traveling for work. The rooms were adequate, as was the complimentary breakfast every morning. What really prompted me to give this hotel five stars, however, was the level of customer service I received. See, after I had packed my bags and arrived home I realized that I had left my brand new belt in the room. I immediately called the hotel and was told that they would check with the maid, but nothing had been turned in. At this point I figured it was lost forever, but gave them my number anyway and asked them to call me if it ever turned up. To my surprise, I received a call the next day that they had found the belt and would be sending it out in the mail right away at NO CHARGE to me! They even apologized that it might take an extra day or two because it was being shipped over Labor Day weekend. Now that's great service! I just want to say thanks to the staff at The Holiday Inn Express Exton for going above and beyond and I would recommend this hotel to anyone I know looking for a place to stay in the area.
- Official Description (provided by the hotel):
- Take a video tour of our hotel. Located just minutes away from QVC Studio Park and Longwood Gardens, The Holiday Inn Express Exton Hotel is your best choice for accessibility, convenience, and superior service in Chester County, Pennsylvania. Perfect for the business or leisure traveler, our hotel is 1 mile from Amtrak train station and minutes from the Philadelphia Airport. There's plenty of space to work and relax with our complimentary high-speed wireless Internet access, 24 hour fitness center, and an outdoor seasonal pool. For a great start to your day begin your mornings with our complimentary award winning Express Start breakfast bar and a hot cup of coffee. After a long day, you can walk on over to one of the eight different restaurants conveniently located in the same shopping center as our hotel. The Exton Square Mall is also located just across the street for additional casual shopping and dining. Finish your night in one of our 124 spacious rooms that offer comfort and luxurious bedding, large work station, and over 40 TV channels. We also offer executive king and queen bedded rooms which include microwave/refrigerators. Our staff prides themselves on providing a warm and welcoming atmosphere, so whatever may bring you into our area, you are always right at home in the Holiday Inn Express Exton. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Exton - Lionville Hotel Exton
- Holiday Inn Exton
- Exton Holiday Inn