I'm working on a PhD in the Philly area, and have moved from hotel to hotel in search of one that offers the right amenitites at a decent cost. My most recent visit was to this HIE in Malvern, PA.
The front staff (specifically, Peter) was PHENOMENAL. Very genuine in his greeting - and he went over and above the call of duty in providing service. Breakfast was pretty typical for the chain. The room itself was comfortable... except...
It was hard to figure out exactly what the odor was - but it only occurred when the heat was on. I prefer a cooler room, so this really wasn't a huge problem. I've booked my next trip here, and will bring some Febreeze just in case.
The cleaning staff didn't do as nice a job as I'm accustomed to. It was obvious that the sink was not wiped down - nor was the tub.More
- Free Wifi
- Free Parking