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“Good value hotel” 4 of 5 bubbles
Review of Ramada Greensburg Hotel and Conference Center

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Ramada Greensburg Hotel and Conference Center
Ranked #3 of 10 Hotels in Greensburg
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871 reviews from our community

Traveller rating
    307
    265
    163
    95
    41
See reviews for
415
137
59
153
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Lancaster, Pennsylvania
2 reviews
1 of 5 bubbles Reviewed 9 August 2014

I was uncomfortable and disappointed. There was a deep thumping noise deep in the building throughout the night; front desk had no response for this when I called them about it. There is one lone computer for guests to use in this large hotel; on all three days, I was unable to successfully use the internet, and front desk staff failed to call anyone to come in to fix the problem. Very inconvenient for a businesswoman. Also, many areas of the hotel are dated.

  • Stayed August 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank BarbO55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidCantand0, General Manager at Ramada Greensburg Hotel and Conference Center, responded to this review, 13 August 2014
Dear Guest BarbO55:

Thank you for being our guest and for posting your review on TripAdvisor.com. I have researched your concerns and written to you privately for additional information but I believe that I have enough information to respond to you.

Our night manager was the person at the front desk who received your call about noises in the middle of the night. She had not received any other calls even though the hotel was sold out and there were guests in the rooms next and above yours. She listened for noises and could not hear any and did not want to ask to enter your room because it was so late.

With respect to your concerns regarding the computer in the lobby for guest use, I have been told by our front desk manager and sales administrator that you were having difficulty accessing your AOL account and that you became angry because the hotel does not have an Information Technology department. One of the ladies who attempted to help you offered to allow you to use her computer at her desk, but said that you replied, "That is not the point, you should have an IT person who can help people like me." It does not seem like our front desk refused or failed to offer you help as you wrote in your posting.

Again, thank you for being our guest and we hope to have the privilege of serving you again in the future.

Most sincerely,

David Cantando
General Manager
Ramada Greensburg Hotel and Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Pa.
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 August 2014

very nice hotel, with very nice accommodations, the new breakfast is a great way to start your day with the breakfast made to order for you.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank MKyle1371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DavidCantand0, General Manager at Ramada Greensburg Hotel and Conference Center, responded to this review, 11 August 2014
Dear Guest MKyle1371:

Thank you for being our guest and for posting your nice review on TripAdvisor.com. I am quite glad to know that you enjoyed your stay and our free hot breakfast. We will continue to make improvements to our property so that it remains a good option for business travelers. Thank you again for being our guests and we hope to have the privilege of serving you again in the future.

Most sincerely,

David Cantando
General Manager
Ramada Greensburg Hotel and Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Greensburg Hotel and Conference Center

Property: Ramada Greensburg Hotel and Conference Center
Address: 100 Ramada Inn Drive, Rt 30 E, Greensburg, PA 15601-9383 (Formerly Four Points by Sheraton Greensburg)
Phone Number:
Region: United States > Pennsylvania > Greensburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in Greensburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Greensburg Hotel and Conference Center 3*
Number of rooms: 146
Official Description (provided by the hotel):
Nestled in the foothills of the Laurel Highland, Ramada Hotel and Conference Center is the premier hotel in Greensburg and is convenient to Idlewild Park & Soak Zone, Westmoreland Mall, Seven Springs Ski Resort, St. Vincent College, Seton Hill University and the Palace Theatre. Our hotel features comfortable rooms, superb meeting facilities, indoor heated pool and on-site dining at the Vista Plateau Restaurant. ... more   less 
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Also Known As:
4 Points By Sheraton Greensburg
Four Points By Sheraton Greensburg Hotel Greensburg
Sheraton Greensburg
Four Points Greensburg
Greensburg Sheraton
Greensburg Four Points

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