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Monroe Heights Hotel
Ranked #4 of 4 Hotels in Grove City
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189 reviews from our community

Traveller rating
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    57
    38
    31
    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 October 2012

We stayed at the Microtel 2 nights Oct 21 and Oct 22 since we were shopping at the outlet mall. We've stayed here before and it has been a "hit"; but this time it was a definite "miss". Things started out well when we arrived on Sunday - the staff are friendly. Monday's breakfast was okay - coffee is horrible but you can go elsewhere. However, Monday late afternoon there was no hot water - the staff claimed they hoped it would be fixed later that evening. I saw no manager around. Our room lock didn't appear to work, so staff recommended we move to another room. We did that, but still no hot water for bathing. I woke on Tuesday morning with a BITE on my foot and still no hot water - the others in my group were equally unimpressed - not one of the staff mentioned anything about the lack of hot water. In fact, the maid did not know there wasn't hot water when I mentioned that I was bit and they should perhaps check or spray for bed bugs. The lady at the front desk seemed ill-prepared to handle people's concerns and mentioned that she would let the manager know about my concerns. Where was the manager? I actually felt sorry for her for having to deal with everyone. That a manager wouldn't be there after no hot water in a hotel for over 18 hours and wouldn't be there to apologize and offer something, anything .. $20 off your night's stay anyone for no hot water? I was not impressed this time Microtel Grove City - an absentee manager, lack of communications amongst staff and the possibility of bed bugs. I'll be going elsewhere next time.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 October 2012

We go shopping at the Premium Outlet in Grove City twice per year and always stay at this Microtel. It is NOT a 5 star luxury hotel, if that is what you are looking for, you may as well save yourself the trouble and book somewhere else. It is, however, excellent value for money. A clean place to stay for a night or two while shopping. Front desk staff is always very friendly, rooms are always clean, albeit slightly dated, but clean is more important to me than decor when I am only staying for a night or two. Beds are OK, better than other hotels I have stayed in with a similar rating, but they do not compare to, say, what you would get at a Hilton or Westin. But of course, you are not paying a Hilton or Westin rate for the room! :) Breakfast is included, but the coffee is terrible (take a trip to McDonalds down the road instead). It's a pretty basic continental breakfast, good for a quick snack before leaving, but nothing to write home about!

All in all, I cannot complain about this place based on the price, it is a million times better than many other properties I have stayed at with the same star rating!!! We have stayed at this hotel at least 5 times in the past and expect to continue to stay here for our twice yearly trips to Grove City!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chaboey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monroe Heights Hotel

Property: Monroe Heights Hotel
Address: 2049 Leesburg Grove City Road, Grove City, PA 16127
Region: United States > Pennsylvania > Grove City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Grove City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Monroe Heights Hotel 2.5*
Number of rooms: 115
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Also Known As:
Microtel Inn & Suites Grove City Hotel Grove City
Microtel Inn And Suites Grove City
Microtel Grove City
Microtel Hotel Grove City
Grove City Microtel

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