We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent stay. Good location.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza Harrisburg-Hershey
Ranked #29 of 50 Hotels in Harrisburg
Fort Lee, NJ
Level 5 Contributor
72 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Decent stay. Good location.”
Reviewed 13 July 2013

Rooms are plain but decent and clean. TV wasn't working that well but we didn't mind because it was a one night stay. Staff was friendly and attentive. Bed was comfy. Nice location for a trip to Harrisburg.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chermar72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, 16 July 2013
Hello Chermar72 !
Thanks for sharing! Glad you enjoyed being in the heart of the fun !
Have a great summer!

Safe Travels,
Stephanie Foose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

597 reviews from our community

Traveller rating
    104
    173
    163
    88
    69
See reviews for
141
107
40
205
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Level 5 Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 July 2013

This hotel was our choice after a long afternoon at Hershey Park. Not too far away, but in a not-so-nice part of town, on the edge of better parts, the hotel offered a welcoming and peaceful evening. Clean but cramped rooms, friendly staff, lovely lobby, expensive parking, inflexible parking staff but overall good experience. If you stay here, plan on driving for good food our ordering in pizza, as we ended up doing. The hotel is accommodating and working hard to earn its customers. This was much appreciated by our fatigued family.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clementine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, 16 July 2013
Hello Clementine F !
Thank you for the kudos and glad you we could comfort and relax you and your family after a long day at the park!

Safe Travels,
Stephanie Foose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milford, Delaware
Level 5 Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 8 July 2013

Stayed here a few months ago and had a terrible time with parking. The rude parking attendants have either been retrained or replaced. The hotel was extremely busy but the staff was "on the ball". One of the elevators broke which made it difficult at times. Someone at the restaurant told me there was no coffee for guests on the weekend??? But I managed to buy a cup after talking to the manager. The rooms are small but very well appointed. Cleaning staff was very attentive and accommodating. The toiletries are AMAZING! Wedding reception we attended at the hotel seemed to go smoothly. Very happy about this stay.

Room Tip: Choose the top floor.
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chriswilis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, 11 July 2013
We are so happy you had such a better experience! Thank you for coming back and rating us again! Glad you enjoyed the wedding and hope the bride & groom are enjoying their happy life!

Safe Travels,
Stephanie Foose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 5 Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 July 2013

I booked this hotel through a third party website and was hoping for an awesome stay...I got just that! I booked a suite and it was spacious and the king bed was comfy. Everyone was very friendly and accommodating and the hotel and suite was very clean. I gave it 4 out of 5 for a few reasons...when I checked, it was by the manager on duty. I can't remember if her name was Kristina or Kimberly but it was definitely something that started with a "K", I asked her how would the hold be on my card for incidentals? She said $50/night. To my surprise it was only $50 for the total stay. So with her being MOD, she should know her hotel policy. Then, the room had a nice wet bar and fridge, but no microwave. If you needed food heated, you have to carry it downstairs to their food store and heat it there. They are charging $18/night parking so you would think they could afford to put a microwave at least in every suite! My last gripe was when we went to the pool, there were no clean towels. just dirty ones laying everywhere. all over the lawn chairs and floor. There was hardly anywhere to sit because every chair had a used towel on it. However, there was only 3 people in the pool when we arrived so it wasn't like the pool was crowded. I finally went down to the front desk to ask for towels. Then housekeeping was sent to the pool and she couldn't believe all the towels lol. Overall, this was a great stay and a nice trip home!

Room Tip: If traveling on the weekend, parking is free on 2nd Street so you an avoid the $18/night fee!
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annayet23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, 9 July 2013
Hi there! Thank you for the great tips! Glad you enjoyed your stay better than you expected! Have a great rest of your summer!

Safe Travels,
Stephanie Foose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 July 2013

We booked our room through Hotwire and were pleased. It's a neat old hotel in Harrisburg. Our room was nice, up to date, and comfortable. They have an indoor pool that was very fun and clean. One downside is the valet parking is expensive, however weekend street parking is free. Just be careful because homeless people sleep on the streets late at night, and we made a wrong turn on our way out and saw a less pretty side of our capitol city. We stayed there because it is near Hershey Park, it was a pretty easy commute. We would stay here again.

Stayed June 2013, travelled as a couple
Helpful?
Thank RyanandChristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, 9 July 2013
Hello and thanks for sharing your experience. Glad you found free spaces around hotel, people seem to love those this summer! Hope to host your visit again in the future!

Safe Travels,
Stephanie Foose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Us
Level 4 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 July 2013

When I found out priceline put me in this hotel I knew from the location downtown that it was going to be one of those hotels that from where it's located...caters to the people who work for the Government.... I was right. Parking 18$ an expense that was not factored into my budget. I arrived. Valet/Parking guys are very nice. I enjoyed talking with them as they are down to earth. The woman who checked me in was nice but everyone else after that I found to have a strange funky attitude. I dislike the fact that this is one of those hotels where you are on "their " time and "their" schedule. 4PM check in and 11AM checkout . Loathe hotels like this. Other Crowne Plaza chains such as in Syracuse NY are on a standard 3-4 star level have check out at 12 pm. Well this place went out of there way to make my checkout as unpleasant as possible. it seems. While I was trying to get ready in the morning the staff in the hallways consisting of about 4 people were cursing loudly about how their bosses were making them run around like chickens with their heads cut off. There was no water to take a shower at all. It kept shutting right off. It was now past checkout time and I still hadnt showered. 11:20 a woman knocks on the door and in a contrived tone of voice says "GUEST sERVICES. CHECK OUT TIME WAS 11 AM SIR" I said, "there is no water pressure I have to shower and I'm a WOMAN" She said, "call down to the front desk SIR " I was wet and not calling down to the front desk.. I felt totally humilated and degraded being called by the wrong pronouns by "GUEST SERVICES" trying to kick me out only 20 Minutes after checkout time. Staff made my stay lousy in my opinion.. making this hotel somewhere I never want to stay at again in the future.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank idaliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, 9 July 2013
I am so very sorry for what you experienced with the housekeeper. Please, I wish to speak with you so that I may correct this action right away! I can be reached at 717-920-1781. I also want to research your other issues with further detail. Thanks for sharing.

Stephanie Foose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sidney, Ohio
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2013

We got a super price on this place thru priceline last minute deals. It was a great location - very close to a lot of bars/restaurants and very quick walk to City Island for the baseball game. Very friendly staff at check in. We didn't get a chance to use the pool or restaurant but everything looked clean and well kept.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jen50976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPHBGMGR, General Manager at Crowne Plaza Harrisburg-Hershey, responded to this review, 9 July 2013
Thank you for the quick and happy review! I am glad you had a great time!

Safe Travels,
Stephanie Foose
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Harrisburg hotels
0.1 mi away
Hilton Harrisburg
Hilton Harrisburg
#7 of 50 in Harrisburg
1,093 reviews
0.4 mi away
Comfort Inn Riverfront
Comfort Inn Riverfront
#28 of 50 in Harrisburg
325 reviews
2.1 mi away
Staybridge Suites Harrisburg
Staybridge Suites Harrisburg
#12 of 50 in Harrisburg
428 reviews
Show Prices
Show Prices
Show Prices
3.6 mi away
Best Western Premier The Central Hotel & Conference Center
3.3 mi away
Hilton Garden Inn Harrisburg East
4.3 mi away
La Quinta Inn & Suites Harrisburg Airport Hershey
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Harrisburg-Hershey? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Harrisburg-Hershey

Property: Crowne Plaza Harrisburg-Hershey
Address: 23 S 2nd St, Harrisburg, PA 17101-2004
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, Cancelon and getaroom.com so you can book your Crowne Plaza Harrisburg-Hershey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing