We were there for a three night stay. The Restaurant service was understaffed and was easily overwhelmed. Waited for almost 75 minutes for a dinner and the restaurant wasn't even full. We had a large party and asked for two large tables, and they grudgingly put them together only after we took the initiative. The food was decent, but to get drinks and dinner took far too long. They left only one server with the group, left empty, dirty glasses far too long on the table.
Twin double bed rooms are painfully small. The room's bathroom was tiny, with the toilet right behind the door, making it very difficult to allow more than one in the bathroom. We ran out of toilet paper and had to ask for more after only two days. Overall, the management staff was responsive, but the regular staff appeared to have morale problems. Garbage and towels were left in the halls for long periods of time.
- Official Description (provided by the hotel):
- Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new dÃ©cor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more less
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- Also Known As:
- Crowne Plaza Harrisburg-Hershey Hotel Harrisburg