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Best Western Plus Harrisburg East Inn & Suites
Ranked #21 of 50 Hotels in Harrisburg
South Bend
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Okay, but”
Reviewed 3 November 2013

Staff was helpful, property seemed in good order, but there were several stains on my room's carpeting...Obvious stains. Pillows were really lumpy, but bed was comfortable. I wish they'd just make sure half the pillows on the bed are Down/Feather.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Sandy446
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WINGATE5480, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review, 17 December 2013
Dear Guest

I would like to take this opportunity to thank you for your review
I appreciate the time you took to bring the matter to our attention. I assure you the matter will be looked into. We are in the process of renovating our property to improve guest stay.

Once again thank you for choosing the Wingate by Wyndham as your hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
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English first
Endicott, New York
Level 5 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 October 2013

We booked the Wingate by Wyndham for our October "Hershey Park in the Dark" trip. A lot of the other hotels in the area were either already booked up for our date, or they were in the $150.00 price range. We just wanted a clean hotel that was close to the park for our one night stay.

We got to the hotel around 11:00 a.m. to see if we could pre-register so when we returned from the park that night we would be all set. The woman at the front desk was very helpful. She got us all checked in and even gave us our keys early.

The hotel was not as close to Hershey Park as their website would have you believe. However, it only took us about 20 minutes so this was really not a big issue.

The hotel itself looks pretty nice from the outside, but there is a "daily/weekly" motel right next door called the "Congress Inn" that was very nasty. There were a lot of unsavory people loitering outside and the smell of cat urine was drifting from across the parking lot. The lobby of the Wingate was your standard hotel lobby. Pretty clean and average with the exception of the very stained carpets. We peeked into the "gym" and "hot tub" area. The gym looked ok but the hot tub appeared dirty and unkempt. I would not have used it ever if I had brought a swim suit.

Our room was a nice size with two beds, a desk and a nice sitting area. It had a fridge and a nice bathroom. Everything appeared pretty clean. I thought the beds themselves were very hard and uncomfortable but my husband and son (and parents in a connecting room) all loved the beds so that could just be me. The hallway carpets and the carpets in the rooms looked like the carpets in the lobby. Very nasty stains. The free WIFI was nice.

The biggest problem we had were ANTS! We ordered a pizza the night of our stay and the next morning the inside of the pizza box was INFESTED with ants. When I mentioned this at the front desk the next morning they did not act shocked by this. I have a feeling this is an ongoing problem.

The free breakfast in the lobby was nice. Waffles, eggs, suasage and a few other breakfast staples. More then you usually get for a free breakfast from most hotels. My son loved making his own waffles.

Overall, this hotel was a good value for the low price we paid on Hotels.com. I would have rated it higher if it were not for the ants and the nasty stained carpets.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WINGATE5480, General Manager at Best Western Plus Harrisburg East Inn & Suites, responded to this review, 17 December 2013
Dear Guest

I would like to take this opportunity to thank you for your review
I appreciate the time you took to bring the matter to our attention. I assure you the matter will be looked into. We are in the process of renovating our property to improve guest stay.

Once again thank you for choosing the Wingate by Wyndham as your hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Harrisburg East Inn & Suites

Property: Best Western Plus Harrisburg East Inn & Suites
Address: 1344 Eisenhower Boulevard, Harrisburg, PA 17111-2319 (Formerly Wingate by Wyndham Harrisburg)
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #21 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Harrisburg East Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Wingate By Wyndham Harrisburg Hotel Harrisburg
Wingate Hotel Harrisburg

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