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“Extremely Clean but. . .”

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TownePlace Suites by Marriott Harrisburg Hershey
Ranked #16 of 50 Hotels in Harrisburg
Certificate of Excellence
Reviewed 27 August 2014

We recently spent three nights at this property. First of all, it is extremely clean: rooms, hallways, and dining area. There were, however, several surprises. It was the first Marriott property where I wasn't greeted or even acknowledged as a rewards member. No big deal, but different. Our room was fine, but my wife thought they might have at least one mirror beyond the sole one in the bathroom for getting ready. We had a coffee maker in our room, except that it didn't come with a coffee pot! Oh yes, we got one on the last night of our stay. The most bothersome factor for me was that the property was the least soundproof of any hotel in recent memory. We were on the second floor and whoever was above us was a very heavy walker at all hours of the night. Two of the nights we were awakened by this clumping well after midnight. The staff we encountered were all young and pleasant, but definitely not of the same caring variety we've experienced throughout the Marriott brands. Nothing wrong really, just not all that helpful. The property is adjacent to the Harrisburg Mall which will please some.

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank VetteMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCarey, General Manager at TownePlace Suites by Marriott Harrisburg Hershey, responded to this reviewResponded 28 August 2014

Hello!

Thank you for your feedback. I appreciate your comments. While some I can't quite change, some I can. Please don't ever hesitate to bring your concerns to a Marriott team member at any hotel at any time. We want you to be satisfied!

Please reach out if you want to, I would love an opportunity to connect with you directly!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (261)
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117 - 123 of 261 reviews

Reviewed 27 August 2014

Booked after reading the reviews. The girls were very friendly at check in and our room (416) was very quiet and on the top floor (as per our request). Clean room, spacious enough and comfortable bed, also had a kitchenette which was handy if you needed to make food.
Breakfast was good enough, didn't use the gym.
Down side was no safe in the room and the water noise from the pipes and toilet in the next room was very loud.
Would definitely stay again.

Room Tip: Ask for the type of room you want.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank BCTSRacing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCarey, General Manager at TownePlace Suites by Marriott Harrisburg Hershey, responded to this reviewResponded 28 August 2014

Hello!

Thank you for taking a few moments to share your thoughts regarding your stay! I am so glad it was a great stay! Please let me know the next time you are here so we can connect !

We hope to welcome you back! Until then, travel safe!

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Reviewed 20 August 2014 via mobile

I purchased a Groupon for a two night stay for up to 6 at this hotel. We have a family of four and it worked just fine for us. We are staying here because of its relative proximity to Hershey Park (about a 15 min drive away). The room is a decent size, including a full galley-style kitchen and a small couch that opens into a bed. My only issue with the room was what looked like mold in the bathroom on the floor and moldings. It could be mildew from shower leakage, but either way it's not great.
The hotel offers an indoor pool, which my kids enjoyed, a small gym and a decent breakfast. It is directly behind the Harrisburg mall, and multiple chain and non-chain restaurants. Overall, I thought this was a decent place to stay during our trip.

Stayed: August 2014
Thank W4536BNemilyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCarey, General Manager at TownePlace Suites by Marriott Harrisburg Hershey, responded to this reviewResponded 28 August 2014

Hello!

Thank you for taking a few moments to share your thoughts regarding your stay! I appreciate your feedback and have checked on your comments!

We hope to welcome you back! Until then, travel safe!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

A one night stay on return home. Arrived late, but check in was smooth. Nice, comfortable room with no problems. My first stay at a TownePlace and I'm satisfied that this Marriott brand is a good value for an economical short stay.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 7turns7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCarey, General Manager at TownePlace Suites by Marriott Harrisburg Hershey, responded to this reviewResponded 28 August 2014

Hello!

Thank you for taking a few moments to share your thoughts regarding your stay! We appreciate you choosing to stay with so many hotels in the Harrisburg Hershey area! Hope you can stay a little longer next time!

We hope to welcome you back! Until then, travel safe!

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Reviewed 17 August 2014

We had a good stay here for 1 night. Please was easy to find and clean. Stephanie was very nice at the desk when we checked in. The room was fine and bed was comfy but at 4am something loud outside woke me up and kept me up an hour. Sounded like a motor or something. Who knows. The only issue i had was breakfast was way too crowded and no where to sit but we made do. It was definately a bargain price and we'd stay again.

Room Tip: stayed on 2nd floor. slow elevator so we always took the stairs but they were very convenient to the...
  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCarey, General Manager at TownePlace Suites by Marriott Harrisburg Hershey, responded to this reviewResponded 28 August 2014

Hello!

Thank you for taking a few moments to share your thoughts regarding your stay! We appreciate you choosing to stay with so many hotels in the Harrisburg Hershey area!

We hope to welcome you back! Until then, travel safe!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Hotel is clean and serviceable and very convenient to Hershey Park attractions (15 min). Compared to the outrageous prices at the other high level Hershey hotels, it's a bargain. Free continental breakfast is good too though it's in a small area off the main lobby. One drawback is that the hotel is tight. We stayed in a two bedroom suite and the kitchen was tiny and you barely had enough room to open the pull out in the living room or the refrigerator door. That said, if you're not looking to spend $350 plus night and you recognize what you're getting for the price, it's a pretty good option in the Hershey area.

Room Tip: Request rooms near the elevator which is only on one side of the building
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Anthony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCarey, General Manager at TownePlace Suites by Marriott Harrisburg Hershey, responded to this reviewResponded 14 August 2014

Hello!

Thank you for staying with us and for your feedback! We appreciate both! If we can add to the Tip you left we would say that we do have two elevators, one on each end of the hotel. They are near the Two Bedroom suites which makes it super convenient for families!

Hope to welcome you back next season!

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Reviewed 5 August 2014

We've stayed at other Marriott Springhill Suites. The best thing about them is that you pretty much know what to expect. Clean rooms, dependable service (with a smile) and reasonable rates are a constant. Also, a totally non-smoking facility is a big plus for us. Free breakfast is nice, too. Especially with heart healthy and diet friendly options.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank dlewisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BCarey, General Manager at TownePlace Suites by Marriott Harrisburg Hershey, responded to this reviewResponded 6 August 2014

Hello!

Thank you for taking time to share your thoughts on your experience! We appreciate your feedback. Marriott has a large family of hotels and we are proud to be part of it. Whether you are at a TownePlace Suites or SpringHill Suites we always want you to be satisfied and I am so glad that you enjoyed your stay!

Hope to welcome you back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites by Marriott Harrisburg Hershey

Address: 450 Friendship Road, Harrisburg, PA 17111
Region: United States > Pennsylvania > Harrisburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Harrisburg
Price Range: £105 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites by Marriott Harrisburg Hershey 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
TownePlace Suites by Marriott Harrisburg Hershey is an extended-stay hotel in Harrisburg, Pennsylvania where you can balance work & play as you like. We're located within minutes of Hershey Medical Center, Harrisburg Airport, downtown Harrisburg and Pinnacle Health Hospital. ... more   less 
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Also Known As:
Towneplace Suites Harrisburg Hershey Hotel Harrisburg

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