April 2013, I reserved a King Efficiency Suite at this EL for 5 nights in March 2014, a year in advance. We needed the larger space with a kitchen because we were attending a National dog show with our dog and were staying a longer period. I chose this hotel because it was close to the Farm Show Complex where the event is being held, was pet friendly, had a nice kitchen in the suite and the rate was reasonable at $112.49/night. Thankfully, I was reviewing my reservations last night and visited the hotel's website. I was surprised and very stressed to see that it was no longer pet friendly. Upon calling the hotel, I was told that new management took over in June 2013 and had revised the pet policy to no pets allowed. I asked the clerk to check with management and request that we be grandfathered since I had made the reservations prior to the policy change. She advised that she was not hopeful but would get back to me asap. She called later to say that the manager would make an exception for us, but we could not have the suite - he would allow us to have a room (not a suite) in the back of the hotel (either one king or two beds), next to the highway, and the rate would remain the same as we would pay for a suite,....As a platinum elite member of ChoicePrivileges, I was totally dissatisfied and cancelled the reservation. This is not right - I complained to the ChoicePrivileges guest representative who apologized for the nightmare, but told me there was little they could do because the properties are locally owned and managed. Don't stay here!
- Official Description (provided by the hotel):
- The Clarion Inn & Suites(R) hotel provides warm and inviting accommodations close to Hershey themed park. We are minutes from popular attractions including: National Civil War Museum,Gettysburg Battle field,Hollywood Casino at Penn National Race Course,Lancaster's Amish Country,Pennsylvania's state capital, Harrisburg offers a number of interesting things to see and do. Outdoor recreation areas are aplenty thanks to the Susquehanna River that provides a natural barrier for this thriving area. Whether you want to explore history or peruse a cornucopia of cultural offerings, this region provides the perfect backdrop for exploring the Keystone State. Our amenities include: Free wireless high-speed Internet access,Free local calls,free parking,free coffee in the lobby,Seasonal outdoor pool,and exercise room.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Clarion Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat,yogurt, fresh fruit, cereal,including your choice of hot waffle flavors!Corporate travelers will appreciate access to copy and fax services. Our meeting room can accommodate up to 35 guests.All guest rooms are furnished with coffee makers, hair dryers, irons, ironing boards and cable television. Ask about our rooms that have kitchen facilities with microwaves and refrigerators, whirlpool bathtubs and sofa sleepers. A picnic area and laundry facilities are on-site. Ample parking is provided and can accommodate most vehicles.This Clarion Inn & Suites supports green hotel practices.The Clarion Inn & Suites hotel is a great place to stay during your next visit or business trip to the Harrisburg/ Hershey area. We are close to many attractions and offer great service! ... more less
- Reservation Options:
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- Also Known As:
- Capital Plaza Hotel Harrisburg
- Best Western Harrisburg
- Harrisburg Best Western