This was not a pleasant stay in any way. We were not greeted by Janet at the front desk. She apparently hates her job and did her best to annoy us. She was rude and condescending. It continually amazes me that I'm treated as though THEY are spending THEIR money and not the other way around. Things didn't get better. Our room had a large stain on the rug. The sofa was stained and sagging. No one should sit on it without getting a tetanus shot first. The bathroom door lock was covered over with duct tape on the door side and the plate on the frame would swing around every time the door was opened or closed. Only one light in the bathroom worked. The lamp shades by the bed were torn on the inside creating an interesting pattern when lit. I could go on and on. Yes, this hotel is undergoing renovations. However, these items were not part of the renovations. The air conditioning unit is quite loud, however, we had a room that faced the interstate and the traffic noise was worse. So we ran the air conditioner continually to cover the traffic noise. The breakfast is the standard "hot" breakfast. On a busy Saturday there were no empty tables and almost all of the food was gone by 8 a.m. Replenishment was quite slow and the two employees handling the breakfast looked very frazzled and also apparently dislike their jobs. Never again!
- Official Description (provided by the hotel):
- The Clarion Inn & Suites(R) hotel provides warm and inviting accommodations close to Hershey themed park. We are minutes from popular attractions including: National Civil War Museum,Gettysburg Battle field,Hollywood Casino at Penn National Race Course,Lancaster's Amish Country,Pennsylvania's state capital, Harrisburg offers a number of interesting things to see and do. Outdoor recreation areas are aplenty thanks to the Susquehanna River that provides a natural barrier for this thriving area. Whether you want to explore history or peruse a cornucopia of cultural offerings, this region provides the perfect backdrop for exploring the Keystone State. Our amenities include: Free wireless high-speed Internet access,Free local calls,free parking,free coffee in the lobby,Seasonal outdoor pool,and exercise room.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Clarion Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat,yogurt, fresh fruit, cereal,including your choice of hot waffle flavors!Corporate travelers will appreciate access to copy and fax services. Our meeting room can accommodate up to 35 guests.All guest rooms are furnished with coffee makers, hair dryers, irons, ironing boards and cable television. Ask about our rooms that have kitchen facilities with microwaves and refrigerators, whirlpool bathtubs and sofa sleepers. A picnic area and laundry facilities are on-site. Ample parking is provided and can accommodate most vehicles.This Clarion Inn & Suites supports green hotel practices.The Clarion Inn & Suites hotel is a great place to stay during your next visit or business trip to the Harrisburg/ Hershey area. We are close to many attractions and offer great service! ... more less
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- Also Known As:
- Capital Plaza Hotel Harrisburg
- Best Western Harrisburg
- Harrisburg Best Western