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“Clean, nice staff, good value”

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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
Ranked #18 of 50 Hotels in Harrisburg
Certificate of Excellence
Level Contributor
3 reviews
“Clean, nice staff, good value”
Reviewed 19 August 2014

Breakfast was a different menu daily. Pool was clean. Our room was a nice size and well kept. Front desk staff and breakfast staff were very friendly. We were in town for a soccer event over over 193 teams, so all hotels were filled and busy. The staff did not let that deter them from providing good service.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Moms3AM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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468 reviews from our community

Traveller rating
    220
    136
    56
    29
    27
See reviews for
276
59
17
65
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Hebrew first
  • Any
English first
Reston
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 15 August 2014

Very good +sleep quality (comfortable bed, quiet, clean room, air conditioning) +bathroom clean with good plumbing +internet worked +complimentary breakfast. Excellent service especially considering it was a one person operation -gym poorly equipped +/- value

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank markj105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malabar, FL, United States
1 review
Reviewed 14 August 2014

Great place to stay when visiting Hershey, PA Hotel very clean - staff very friendly and helpful. Great Breakfast and very close to Hershey Park and Chocolate world and don't forget to visit the Civil War Museum.....

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rock Falls, Illinois
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 August 2014

I can not say enough about the Hotel Staff, they are AWESOME!!!!! They were so friendly and helpful. We were one of the cars that were attempted to be broken into. I have screwdriver marks on 3 sections of my car. My brothers was broken into. I know you can't prevent vandalism from happening, but it put a damper on our PA portion of our vacation. We couldn't go to the Hershey tour because we were waiting for the police and to get window fixed. I know it is not your hotels fault at all, just sad we didn't get to do everything we had planned. Thank you for the Cookies!!!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOUTHAMPTON, United States
1 review
Reviewed 13 August 2014

I would absolutely recommend this hotel for any travelers in any capacity whether it was for an event or for vacation or a just to get away. The location was within all of the immediate activities that were going on, i.e. Hershey Park, Giant Center and close enough to the State Capitol in Harrisburg, Pa. It was a pleasure to have stayed here and all of the surrounding areas were beautiful.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgeton, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

My reservation was for two nights. I was charged for one night rather than two. I took care of the matter at the front desk. My room was not cleaned. I was placed in a handicapped accessible room right next to the stairwell which was very noisy. I will not be returning here again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
2 Thank Doris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIS1025, Front Office Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review, 13 August 2014
Thank you for taking the time to reach out and inform us about an inaccuracy on your room bill, and the location of your room. We understand the inconveniences this caused you. We apologize for the difficulties you encountered, but are happy to see the situation has been resolved.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, United States
1 review
Reviewed 11 August 2014

From some of the reviews I've read, I thought this hotel would've been above average, but I was wrong. Average hotel. Breakfast was not great. One of the waffle makers was out of order, the handle on the other one was broken. The juice machine started giving diluted juice. The staff at the front desk were very friendly and the lobby looked very nice. Overall, nothing special over other hotels I've stayed at.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Kimberly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CIS1025, Front Office Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review, 13 August 2014
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Property: Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
Address: 1025 Peiffers Lane, Harrisburg, PA 17109
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Harrisburg
#14 Family Hotel in Harrisburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road 3*
Number of rooms: 78
Official Description (provided by the hotel):
Conveniently located off of Interstate 83 and Union Deposit Road, the Country Inn & Suites Harrisburg, PA hotel offers comfortable, spacious accommodations in a prime location. Just minutes from Hersheypark, Giant Center, downtown Harrisburg and Harrisburg International Airport, our Harrisburg lodging features an indoor pool and whirlpool, a Fitness Center and Business Center. With our quality accommodations, signature hospitality and world-class services, guests at the Country Inn & Suites Hotel Harrisburg have an enjoyable stay. ... more   less 
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Also Known As:
Country Inn And Suites Harrisburg-Union Deposit
Country Inn & Suites Harrisburg-Union Deposit Hotel Harrisburg
Country Inn Harrisburg

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