We checked in late at 10pm after driving almost 8 hours from Raleigh, NC. The staff was polite and check in was easy even with traveling with our dog. However, when we got to the room one of my daughters commented that one of the beds didn't look clean as there was hair on the sheets. My other daughter sat on the second bed to do homework on her laptop (she is a senior in college). After about 45 minutes she noticed a bug on her shirt. I took it off and then she noticed a second one under her shirt. After freaking out, we pulled the bed linens back and there were multiple bed bugs on the mattress and bed linens!! We called the front desk and informed them of the bed bugs. They offered to switch our rooms but my girls were too freaked out by the bed bugs to stay. We were refunded all our fees and offered 1000 points on our reward card (equivalent of $5.00!). I have to say the front desk clerk apologized profusely, and was shocked we had found bed bugs. We left around midnight and drove the rest of the 8 hours to Boston. It was an extremely long night!
- Official Description (provided by the hotel):
- Welcome to the Candlewood Suites Harrisburg, where comfort and guest satisfaction are our primary goals. We are conveniently located off Interstate 81 just minutes from Hershey Park and Hershey's Chocolate World as well as the Hollywood Casino at Penn National Race Track. A short drive to the south is downtown Harrisburg and our quiet suburban property is within 2 miles of multiple restaurants and shopping centers, and is an easy drive to PA Dutch country. Our all suite extended stay hotel is built for comfort. Our rooms are the ultimate suites for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your extra large executive desk with high-speed Internet and speaker phone. Relax in the overstuffed recliner while you enjoy the CD and DVD Player. Borrow your favorite movie or CD from our lending library. Work off some stress in our 24 hour fitness center, relax in our indoor heated pool & spa and take advantage of the complimentary laundry facility. You can purchase meals, snacks and sundry items at value prices at the Candlewood Cupboard. ... more less
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- Also Known As:
- Candlewood Suites Harrisburg Hotel Harrisburg