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“A Generic Hotel - Great For Staying Overnight While You Visit Hersheypark”

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SpringHill Suites Harrisburg Hershey
Ranked #9 of 50 Hotels in Harrisburg
Certificate of Excellence
northern nj
Level Contributor
135 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“A Generic Hotel - Great For Staying Overnight While You Visit Hersheypark”
Reviewed 29 June 2014

If you've stayed at one Springhill Suites, you've stayed pretty much at them all.

Pros:

- Clean
- Indoor pool
- Breakfast is included
- Staff was nice
- Pretty close to Hersheypark

Cons:

- Management was indifferent to the burned out light bulb we asked be fixed. Would it have killed them to send a guy up to change it?
- Decor is generic
- Not enough seating for breakfast

Otherwise, it's a great place to stay with the kids while you're in the area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NjMoma2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, 1 July 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad that you enjoyed your stay. We apologize for the delay in changing the light bulb and that it did not seem a priority to our staff. We strive to offer excellent service and will certainly look into this matter. We hope to have the opportunity for you to stay with us again when in the Harrisburg Hershey area.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Hebrew first
  • Any
English first
Level Contributor
8 reviews
3 hotel reviews
Reviewed 24 June 2014

What a Gem of a Hotel. I have stayed all around Hershey/Harrisburg when flying into the area and I landed in the right location this visit! One of the few Hotels in the area that offer "AIRPORT AND HOSPITALITY SHUTTLE Service!". Everyone at this Marriott location makes you feel special (Platinum or Not) as I witnessed their customer service in action. What a great staff from the driver to the housekeepers. Michele in the evening makes the first smile count! Book your stay here when visiting Hershey Park or the area for business! Phil Skinner, Owensboro, KY

Room Tip: They are equally comforting!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, 26 June 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are so glad that you enjoyed your stay. Our staff strives to offer an excellent product with exceptional service. We appreciate your wonderful comments and would certainly welcome the opportunity to have you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 June 2014

I go to Harrisburg on business a lot, but had never stayed here. One of our team had just started staying here and highly recommended it. I was very pleasantly surprised. The rooms reminded me of Europe--well decorated, spacious and intelligently laid out. The lobby area is funky, with a small bar and lots of areas to sit and chat. We didn't take advantage of the included breakfast but my experience is that most Springhill breakfast buffets are fine.
The location is near the I-81, so it is easy to get to, but be careful about room location, to minimize highway noise. Overall, a great stay and this is now my "go-to" hotel for H-burg.

Room Tip: The side away from the highway.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dwallen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, 26 June 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad that you enjoyed your stay with us and we are certainly pleased to know that we are now your "go-to" hotel for the Harrisburg Hershey area. We look forward to having you stay with us again.
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Alexandria
1 review
Reviewed 16 June 2014

My family & I came to visit last week and stayed at this hotel. Everything was great; the rooms were clean & the layout was perfect. The front desk associate, Jen, was absolutely wonderful. She was smiling and so helpful; she didn't seem bothered by my constant questions. She also seemed genuinely happy to help me out! I will definitely be coming back to this hotel and will recommend it to all my friends and family. Thank you, Jen!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CampbellJ_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, 26 June 2014
Thank you for staying with us at the SpringHIll Suites by Marriott Harrisburg Hershey. We are glad that you enjoyed your stay. We appreciate your comments about Jen. We are so happy to have her as part of our team. She genuinely cares about our guests and wants to ensure that they have a wonderful experience. We would welcome the opportunity to have you stay with us again.
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Baltimore, Maryland
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 June 2014

Attending a very demanding conference this week and nice to come back to the comfort and welcoming glances of the staff. Accomadations,excellent, lovely breakfast, and convenient to the conference. Would stay here again.
Thank you

Room Tip: Would advise booking away from the highway.Rooms on the courtyard quieter.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joanne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, 16 June 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey while attending a conference in the Harrisburg area. We are glad that you enjoyed your stay and certainly would welcome the opportunity for you to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
Reviewed 4 June 2014

It had to be the biggest room we have ever stayed in. I told my wife,"With the children all married and all out of the house, I could handle just living in that size apartment." We were just very pleased with the clean room, good breakfast, friendly staff, and very close to many options for my favorite pass time....... eating out.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, 7 June 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad that you enjoyed the spacious accommodations that our suites offer. They are perfect for people traveling alone, couples or even families. We hope to have the opportunity for you to stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 June 2014 via mobile

The Springhill Suites in Harrisburg is a classy, fun to stay at hotel. I have been coming here on business for several months. Jennifer, Amber, Sean and the rest of the staff are courteous, and very helpful. Their knowledge and professionalism is greatly appreciated. I will go out of my way to book with them again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review, 7 June 2014
Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad to hear that we will be your home away from home when traveling into the Harrisburg area. We appreciate your feedback as it offers us insight as to the product and service we provide. We look forward to having you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Harrisburg Hershey

Property: SpringHill Suites Harrisburg Hershey
Address: 15 Capital Dr, at I-81 Progress Avenue Exit 69, Harrisburg, PA 17110-9446
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Harrisburg
#15 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites Harrisburg Hershey 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Springhill Suites Harrisburg Hershey Hotel Harrisburg

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