I can honestly say that every time I have been to The Melting Pot, I have never had a bad experience. The food is always great, the atmosphere is always welcoming, and so forth. But, this past trip has went above and beyond in terms of customer service. Kylie, our server was knowledgeable and laughed along at our somewhat terrible jokes throughout the evening. She was attentive without being overbearing and even apologized for being late at some point (despite my group not thinking she was late at all). Although trivial, when we asked for sauces, she brought two of each which one of our group's members was very thankful for. All in all, while I would rate The Melting Pot five stars prior to this experience, Kylie goes above and beyond that five star rating. She has truly made a difference in our dining experience.
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