We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, solid Hilton property”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Garden Inn Harrisburg East
Ranked #6 of 50 Hotels in Harrisburg
Certificate of Excellence
Warnerville NY
Level Contributor
63 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Good, solid Hilton property”
Reviewed 11 October 2013

This is the second time I've stayed at this Hilton property, but for some reason forgot to review it. Mea culpa, and here we go...

I stay in so many Hilton Garden Inns that they are all blending together. This one is typical in all the good ways -- beautiful lobby, good rooms, good bathrooms, lovely breakfast buffet. I did have one or two problems with this one -- the bed was not the best -- there was a "divot" so that instead of contouring to my body I felt like I was sleeping on a very plush roller coaster track. Also, the sink drained very slowly. A mention at the front desk took care of matters with a swift apology and some unasked-for but appreciated extra Hilton points.

The breakfast buffet was not a help-yourself sort of thing but instead was a waitress-takes-your-order affair. I will say that my usual "test" for the kitchen -- one egg omelette, very thin, well done, with various ingredients -- was perfect two days in a row.

Trips to Harrisburg are infrequent for me, but I will look forward to coming back to this hotel to see if they can get from four to five TA circles. I certainly think they can.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveling_Psychic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review, 29 October 2013
Dear Traveling Psychic,

Thanks for your business and the specific review of your recent positive experience at the Hilton Garden Inn Harrisburg East.

We are blessed with many team members who really take pride in service to others. I am very happy that we exceeded your breakfast expectations. Sometimes minor mechanical issues arise. I am glad our team responded to correct the drain and bed and made sure you left satisfied.

I hope to meet you when you return to our hotel. And we are ready to provide TA 5 circle service!!

Best regards,

Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

733 reviews from our community

Traveller rating
    418
    215
    61
    23
    16
See reviews for
273
140
44
228
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Haverford, United States
1 review
Reviewed 4 October 2013

This is an excellent Hotel, the Staff is awesome and it is a perfect location while attending any of the Global Life Center Conferences or meetings. There are is beautiful and would make for a nice stay no matter what your reason.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review, 29 October 2013
Dear Robert L,

I have passed along your wonderful comments to our team members responsible for your last visit at Hilton Garden Inn Harrisburg East. Thanks for your patronage and we will continue to our focus on wowing our guests which are the most important element of our business!!
Warm regards,

Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frederick
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 October 2013

Attended a business meeting here. What a beautifully maintained facility. That pretty much sums it up. Clean rooms, halls, restrooms. Decorated tastefully. Comfortable seating. Ample tech equipment. Everything went smoothly. Not even one constructive critisism.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank clearly13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review, 29 October 2013
Dear clearly 13;


Thanks for your business and taking a moment out of a busy schedule to post these positive comments about the Hilton Garden Inn Harrisburg East.

Our hotel is many things to both the business and leisure traveler. We hear time and again from both types of guests about our friendly team members, convenient location and nice amenities. I am glad you experienced our meeting services and had a chance to taste our food.
Remember us the next time should you want to experience nearby Hershey Park, Gettysburg and Lancaster.

Best regards,

Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2013

Would definitely stay here again on my next trip to Harrisburg. The rooms are very nice, the staff is both friendly and helpful and the food very good.....especially the breakfast. If the room had HD programming I would have given it an "excellent."

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank fitzy128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review, 29 October 2013
Dear Bill F,

Thanks for your business and recent review!

We have plans in late winter 2014 to upgrade all guest rooms to HD content !!
This year we upgraded our wi-fi, lobby and business center. WE do have HD content in all public areas now.

I will pass along your kind comments about our staff and am glad your cooked to order breakfast exceeded your expectations.

I look forward to meeting you on your next visit!!


Warm regards,

Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 21 September 2013

This was a peaceful stay, quiet rooms, comfortable beds. Very nice accommodations. All of the staff were extremely friendly and helpful. Restaurant staff waited on us quickly, food was good. Full hot breakfast made to order. We were very happy and would definitely stay here again if required to be in Harrisburg

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review, 29 October 2013
Dear Trip Advisor Member
,
Thanks for taking valuable time to tell us of your positive experience, at our Hilton Garden Inn Harrisburg East, recently.
I will pass along your comments to our Team who really appreciate knowing their focus on guest satisfaction is noticed. Many people like our focus on fresh made to order breakfasts and dinners. Many guests love to customize their sleep experience with our innovative sleep system.
On your next trip to our hotel please ask me, as I would like personally like to thank you for your business!

Best regards,

Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sierra Vista, Arizona
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 September 2013

My experience in this hotel was great. It is quit and location is good. The surrounding area has great eating establishments and relax outside with a cup of coffee. Cons - traffic on the near major interstate. If you are heading on business 20-30 minutes away, I suggest leaving the hotel approximately 15 minutes earlier than you originated plan. The gym is a little small but good to get in a good workout. Otherwise, it is a good hotel.

Room Tip: Plan your road trip to get to your location on good time; traffic on the major interstates can get p...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LausDeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review, 24 January 2014
Dear Laus Deo,

A big Thanks for your business and Trip Advisor post. We are so happy that your stay was enjoyable. We just finished our lobby improvements in September and in March are replacing all LCD Tv's with new HD 42 " TV's with HD content. Certainly at times traffic can add to travel time. I must say though my 8 miles to work in Harrisburg daily at rush hour is at most 20-25 minutes verses the 45-60 minutes in Pittsburgh I used to travel.

We hope to see you when you travel back East!!
Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moravian Falls, NC, United States
2 reviews
Reviewed 17 September 2013

The service at the front desk was very friendly and efficient; the hotel lobby very pleasant and homey. The beds were definitely a 'cut above', although mine wouldn't get quite soft enough, but slept well. The only complaint was the infernally slow drain in the lavatory.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lucinda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hilton Garden Inn Harrisburg East, responded to this review, 20 January 2014
Dear Lucinda G,

We appreciate your choice of lodging and the time taken to post a very nice Trip Advisor We just finished a lobby upgrade which you saw, and I'm pleased that our guest service team helped make your stay most enjoyable.

I regret the slow drain you encountered. Our maintenance team has resolved that issue.

We hope we have the pleasure of accommodating your lodging needs next time in Harrisburg.

Warm regards,

Bill Duffy
General Manager
Hilton Garden Inn Harrisburg East
JD Power Award Winner
william.duffy@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Harrisburg hotels
1.6 mi away
Best Western Premier The Central Hotel & Conference Center
0.1 mi away
Homewood Suites Harrisburg East-Hershey Area
1.2 mi away
Red Lion Hotel Harrisburg Hershey
Show Prices
Show Prices
Show Prices
4.1 mi away
Hampton Inn & Suites Harrisburg North
2.0 mi away
Hampton Inn Harrisburg East (Hershey Area)
3.4 mi away
Hilton Harrisburg
Hilton Harrisburg
#7 of 50 in Harrisburg
1,052 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Harrisburg East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Harrisburg East

Property: Hilton Garden Inn Harrisburg East
Address: 3943 Tecport Dr, Harrisburg, PA 17111-1214
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Harrisburg
#6 Family Hotel in Harrisburg
#11 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Harrisburg East 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Hilton Garden Inn Harrisburg East hotel is conveniently located only 8 miles from Hershey Park Theme Park and all Hershey attractions, including Hershey's Chocolate World, Hershey's Giant Center, Penn State Hershey Medical Center, and Hershey Gardens. Experience Downtown Harrisburg only 5 miles away! Hilton Garden Inn Harrisburg East is a hop, skip and a jump away from The Harrisburg East Mall and The Bass Pro Shop. A short drive will lead you to many exciting locations such as Gettysburg Battlefields, and the beautiful Lancaster, Pennsylvania Dutch Country. Located in TecPort Business Park Hilton Garden Inn Harrisburg East offers friendly service, deluxe accommodations, complimentary shuttle service to and from Harrisburg International Airport and a relaxed atmosphere for our guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Hilton Hotels Direct, Priceline, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Hilton Garden Inn Harrisburg East reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Harrisburg East Hotel Harrisburg
Harrisburg Hilton Garden Inn
Hilton Harrisburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing