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“Very difficult to get to our room without going through...” 3 of 5 bubbles
Review of Ramada Harrisburg/Hershey Area

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Ramada Harrisburg/Hershey Area
Ranked #33 of 50 Hotels in Harrisburg
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1,250 reviews from our community

Traveller rating
    275
    348
    292
    178
    157
See reviews for
578
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148
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Buffalo, United States
2 reviews
3 of 5 bubbles Reviewed 11 June 2014

The room was great, however the staff at the front desk could use additional training. Overall the room made up for the front desk staff.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDavid17112, General Manager at Ramada Harrisburg/Hershey Area, responded to this review, 13 June 2014
Thank you for your input. I have recently hired and I am training new staff members for the summer. Thank you for understanding.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg
1 review
5 of 5 bubbles Reviewed 10 June 2014

Convenient location to Hershey Park. Excellent large room with king bed and Jacuzzi, fire place too! Excellent price/value.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Warren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDavid17112, General Manager at Ramada Harrisburg/Hershey Area, responded to this review, 13 June 2014
Thank you for your five star rating. We strive to give great service and satisfaction. I also have access to what our competition is offering and charging. I price our hotel below the competition. I guess it is not a secret anymore.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
colorado
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 3 June 2014

I usually stay at another chain. The only reason I stayed here was because I needed a place to stay the night during a 12-hour drive and they have a $10/night pet charge -- which is highly competitive. Other than that, this hotel leaves much to be desired. First impression - a young woman behind the desk with no manners. She was on the phone when I arrived -- no apologies for the delay, not a single please or thank you during my check-in. The room's furnishings are old; the hallways are smelly. Despite the expanse, there is only a single entrance to the hotel. Perhaps I was placed in an outlying room because of the dog, but it was very inconvenient. I'm grateful I"m here less than 12 hours before I get back on the road.

  • Stayed June 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Cindy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDavid17112, General Manager at Ramada Harrisburg/Hershey Area, responded to this review, 4 June 2014
Thank you for your review. We always need feedback from our guests to see where we can do better. Our front desk staff is instructed to take care of customers first. If this problem was caused by personal phone calls, it will be dealt with.
We are proud to be a pet friendly hotel and we are happy to accomodate guest's pets.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boynton Beach, Florida
Level Contributor
257 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 29 May 2014 via mobile

Came in to Harrisburg on business, came in at 10pm late (thanks Useless Air) were able to get a hotel room, lobby was clean, Jimmy the desk clerk was very helpful and accommodating, we were hungry so he recommended a local place that delivered, in the morning they had a good breakfast, clean room good accommodations.

Stayed May 2014, travelled on business
Helpful?
Thank Pedro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDavid17112, General Manager at Ramada Harrisburg/Hershey Area, responded to this review, 4 June 2014
Thank you for your excellent review. We try to satisfy every customer. We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg
1 review
4 of 5 bubbles Reviewed 29 May 2014

Our stay was very nice staff was OK one front desk person was very short with us just for asking for more towels and for the fitness room to be open when it should have been open but another staff member took care of the situation. Yes we would say again.

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Queenp M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMDavid17112, General Manager at Ramada Harrisburg/Hershey Area, responded to this review, 4 June 2014
Thank you for your excellent review. I am glad our hotel was very satisfying. We look forward to your return stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Harrisburg/Hershey Area

Property: Ramada Harrisburg/Hershey Area
Address: 300 N Mountain Rd, Harrisburg, PA 17112-2656
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Harrisburg/Hershey Area 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Ramada Harrisburg Hotel Harrisburg
Best Western Harrisburg
Harrisburg Best Western

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