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“THE BURG HAS A HOTEL”

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Holiday Inn Express Harrisburg East
Ranked #28 of 50 Hotels in Harrisburg
winston salem
Level 4 Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“THE BURG HAS A HOTEL”
Reviewed 10 October 2013

I have been staying at this Hotel for several years. What I find appealing is It's location that is close to Major Highways leading to major locations and the Airport. The rooms are nice, I wish they had Suites. The people were very nice. Rates were reasonable.

Room Tip: fourth floor.
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  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank william r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 reviews from our community

Traveller rating
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141
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Liverpool, New York
Level 6 Contributor
166 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 17 September 2013

We were going to The National Civil War Museum the following morning so we booked a room the evening before. The room was clean and spacious. A little pricey because it included a free breakfast, which was mediocre at best. Right next to the Union Deposit off ramp of I-83, the room was very well sound-proofed. A nice overnight stay.

Room Tip: If you do not smoke, be sure to book a room as far away from the smoking rooms as possible!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank steve f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Harrisburg East, responded to this review, 2 October 2013
Dear steve f,

Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment.

Sincerely,

Krysllin G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reva, Virginia
Level 6 Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 September 2013

We stayed here on July 4th and it was a last minute pick. We called the manager from a parking garage to see if they had any openings, he promised to hold a room for us even though we told him it would be about an hour before we got there. The manager was great, a pleasure when we got there. The room was nice as I always expect from Holiday Inn Express. The place was packed since it was a holiday night.

  • Stayed July 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Heather L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brick
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2013

The rooms were wonderful, as were the staff at the hotel. Very accomodating and willing to make our stay as pleasant as possible.The Breakfast buffet was to die for, the kids really loved it.It was an easy access to reach from the highway or back & forth from Hershey Park. I highly recommend this property.

Room Tip: We had a 2 bedroom suite which was very spacious, clean and complete with everything we needed to he...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Linda k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrisburg, Pennsylvania
1 review
Reviewed 6 September 2013

There were 2 employees who really made our stay memorable--LaQuinn and Kinjal. We stayed during the labor day weekend and it was crazy with guests and kids every where. Kinjal took care of everyone's needs and went the extra mile to try and hook up our boy's playstation. Even though it wasn't possible, she came to the room to try. LaQuinn was in charge of the breakfast bar and never stopped refilling, cleaning and ensuring every demand was met with a smile. Every table in the breakfast area and lobby was full and constantly rotated. She did a remarkable job. People make all the difference in your experience.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michele D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level 5 Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 August 2013

We stayed here for a trip to Hershey because a car show was in town and all of the hotels were booked. I guess I'm a bit of a hotel snob and used to staying at a full service hotel. With that said, the rooms were clean and comfortable, including a mini-fridge. And the complimentary breakfast in the morning was actually pretty good. The location is close to the highway but not much closeby except for chain restaurants.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank allthingsfadra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Harrisburg East, responded to this review, 18 September 2013
Dear allthingsfadra,

Thank you for choosing our hotel for your accommodation. We are delighted to learn that your stay was comfortable and enjoyable.

Since our guests are the center of our focus, it is customary for our hotel staff to continually create and provide the best product always. Therefore, we are pleased that these efforts reflected in your total guest experience.

If in the future you find yourself in our area or if your business travels bring you back to our hotel we would love to have you as our guest again, as it would be a pleasure to serve you.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2013

At the time of our stay only ground floor rooms were available. Although our room was nonsmoking, the room carpet etc smelled of smoke, and clearly, this had been a smoking room in the past. The flat screen tv was plugged into a nonworking socket, and when we moved the socket, the cable was not working and the reception was terrible. The room adjacent to us had plywood nailed over the window. There was mildew in the corners of the shower. The one thing this hotel had going for it was that the front desk staff was pleasant.

Room Tip: Ground floor nonsmoking rooms smelled of smoke. But from what we heard from others we were with on...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pittsburghmom01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Harrisburg East, responded to this review, 6 September 2013
Dear pittsburghmom01,

Thank you for taking the time to express your thoughts and concerns. We are glad you found our staff to be pleasant. Please allow us to apologize for the experience you had with your room accommodations that fell below your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Harrisburg East

Property: Holiday Inn Express Harrisburg East
Address: 4021 Union Deposit Rd, Harrisburg, PA 17109-5925
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Harrisburg
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Harrisburg East 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
The Holiday Inn Express Harrisburg East is perfect for both business and leisure travelers with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. Nestled among major corporations such as Phoenix, Contact, Tyco, Highmark Blue Shield, UPS, Pepsi and Sysco, the Holiday Inn Express Harrisburg East is conveniently located 5 miles from the Pennsylvania State Capital and just 4 miles from downtown Harrisburg. It is easy to plan a family fun day in Historic Gettysburg, beautiful Lancaster or charming Pennsylvania Dutch Country. Make a sweet ending by visiting Hershey Park. The Holiday Inn Express Harrisburg East is also close to Harrisburg International Airport (12 miles), the National Civil War Museum, the GIANT Center sports venue and Carlisle Events. Complete your day with all the comforts of this Harrisburg hotel while enjoying your favorite snack and drink from the hotel s market. Surf the Internet free with wireless access. All our guest rooms are fully equipped with plenty of work space to spread out and make your trip a success. Every day starts out complimentary with the Express Start breakfast. We look forward to you experiencing a warm welcome to our new Holiday Inn Express Harrisburg East. See you soon! ... more   less 
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Also Known As:
Holiday Inn Express Harrisburg East Hotel Harrisburg
Holiday Inn Harrisburg
Comfort Inn Harrisburg
Harrisburg Holiday Inn

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