Instead of a long rant about this hotel, I will do a by category review:
Rooms- nice new sinks, mattresses bad in two rooms we had
Public areas- carpet and most of the decor is dated, nice electrical taped spots on carpet, did not use any of the bars or restaurants in the hotel but they appeared to be nice
Honors members breakfast area- a joke, not enough seating to accomadate a weekend business nor enough staffing to keep it filled.
Used honors points for this stay and regret it!!! What a waste. 40,000 points per night, should be 25000-30000 at most. Addressed issues with hotel and corporate but nothing addressed just a generic apology while addressing nothing and satisfying no one. FYI- if your dump of a hotel is being remodeled, let me know during the reservation process NOT when I am checking in !! So if hotel management or corporate says this is an exaggeration or that my issues were addresses, that would be some [--]!More
- Free Wifi