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“Always a pleasant experience!”

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Red Lion Hotel Harrisburg Hershey
Ranked #3 of 50 Hotels in Harrisburg
Certificate of Excellence
Steelton, Pennsylvania
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Always a pleasant experience!”
Reviewed 19 December 2012

I have been to numerous events at this hotel. The staff is always pleasant and eager to make you comfortable. I recommend staying at this hotel and using its facilities whenever anyone asks for a good place to host a banquet or other large event.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dimp1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this review, 23 December 2012
Always a pleasant experience is awesome to hear! We’re happy for positive the feedback and grateful for your loyalty as noted in your review. We realize there are various lodging options in the Harrisburg/Hershey market - your continued commitment to us and business is very much appreciated.

We look forward to your next visit!

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,912 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (398)
Date | Rating
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English first
Harrisburg, Pennsylvania
2 reviews
Reviewed 17 December 2012

Our organization has been using the Holiday Inn Harrisburg East on a regular basis for over 15 years. We have used this hotel for large conferences, small committee meetings, special event celebrations, etc. We also make this our priority hotel for all our organization's overnight rooms when travelling to Harrisburg on business. We held our last event on December 8th and had an outstanding Holiday Lunch. We can always count on ALL staff to provide exellent service....the Sales and Banquet Staff are always professional and great to work with. Our guests are also very happy with their rooms and the service from the Front Desk/Hotel Registration Staff and have requested that we continue using this hotel. I would recommend this hotel for all your needs....business or pleasure.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mechanicsburg, PA
1 review
Reviewed 16 December 2012

For the past four years, we have held our annual company Christmas party, approximately 100 guests per year, at the Holiday Inn East. Brenda Ryneski has been awesome to work with while planning the party logistics and menu. Her suggestions reflect her many years of experience in the hotel/restaurant business. The PA Ballroom serves our group well, with ample room for socializing, dining, and presentation of prizes and gifts. The staff is friendly and accommodating, the food and drink delicious and plentiful. I highly recommend the Holiday Inn East for your business gatherings!

Stayed December 2012, travelled on business
Helpful?
Thank Linda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this review, 18 December 2012
Thank you for posting such a wonderful review about our how much you enjoy our accommodations and the service provide by Brenda. We value the relationship we’ve created with you and your company over the last four year and look forward to hosting your holiday party for many years to come. I’m excited to share your comments with the entire team – they will be very happy.

Thanks for your business and recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Pennsylvania
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2012

My husband and I stayed at the Holiday Inn Harrisburg East after my office holiday party, which was also in the hotel. We live close by but wanted to enjoy a night away to ourselves. Their staff is so friendly and willing to cater to our every need. We stayed in a junior suite. It was very spacious and clean. We loved it! Their Sunday Brunch was amazing! Everything you could want and more. Made to order omelets, waffels, carving station, mussels and steamed clams, plus pasta, chicken, pork! You name it. We stuffed ourselves but saved room for their amazing desserts, including a self server ice cream station with all the trimmings We have stayed there before and will stay again!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phillygirl048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this review, 15 December 2012
We enjoy hearing your return visit was just a good as the first – thank you! It’s a pleasure to have you and your husband stay with us again. We trust that your office holiday party was a just as good as your room accommodations and Sunday Brunch. Our junior suites and Sunday Brunch are definitely fan favorites when guests are looking for great value.

Thanks for your continued loyalty. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 December 2012

I stayed at the Holiday Inn after checking out of the Sheraton across the street because of too much noise coming through the walls there. I was looking for a quiet room - and I found one at the Holiday Inn. Granted, there was no one in the rooms adjacent to mine, so I wasn't going to hear a peep. I don't know what it's like when people are in adjacent rooms, but it seems that this hotel is rarely full, so you can likely get an isolated room most of the time.

OK, it was quiet, but what else. Well, the room was rather shabby. When I entered, it was probably about 55F degrees (outside it was 45F). I had to run the heater constantly to maintain a reasonable temperature. On a positive note, the heater wasn't excessively noisy, just the sound of air forcing its way out, but the heater blows constantly and wavers from blowing hot air to blowing cool air as it vacillates around some target temperature that you can't directly set. Also, I had to call maintenance immediately upon arriving since several light bulbs needed to be replaced and the phones in the room did not work. The maintenance man arrived pronto and fixed everything, so that was good.

CLEANLINESS: Not so much. The biggest issue was the black crumbs/flakes/pebbles/ sprinkled across the white sheets of one of the double beds. Who knows what they were. I simply stayed away from it. It looked terrible. The rugs had some small spots here and there and the walls had some marks on them. It just gave it a shabby feel.

Other quirks: If you need to plug in your laptop at the desk, you need to pull the desk away from the wall and climb back there to reach the plug. Pretty inconvenient. And the wireless connection dropped a lot. The pub in the lobby attracts some "colorful" locals, like the guy in the braided pony tail wearing a sleeveless t-shirt in winter and shouting at the TV. Not a real classy crowd. That being said though, the pub fare was actually good. Oh, and the people at the front desk were exceedingly helpful.

All in all, if I could be guaranteed to have a quiet room, I would stay here again.

Room Tip: For peace and quiet, stay in the east wing on the ground floor.
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Butch_Cunnings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this review, 15 December 2012
Thank you for taking the time to point out the highlights, and opportunities where we can improve as a result of your unexpected stay with us. Your feedback is extremely important to us and will further allow us to focus on making sure our guestrooms have been properly inspected prior to arrival. This is our standard, but obviously wasn’t followed in your situation. Having so many items noted in one room is very disappointing – my sincere apologies. It’s my responsibility to ensure these procedures are strictly enforced, and I can assure you we will discuss your review at length with the appropriate staff members immediately.

Our commitment to you on your next visit – not only will we guarantee you a quiet room, but we promise to make your accommodations spotless and trouble free.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middletown, Pennsylvania, United States
2 reviews
Reviewed 11 December 2012

The Holiday Inn East is a great hotel to stay at. The service is quick and friendly. The rooms are clean and they have a wonderful bar and dining area as well as pools (both indoor and outdoor) and hot tub. Also located on the property is a nice size playground for kids.

I work very closely with Chad Neitz and he is always ready and willing to help with anything that I need. He is very prompt in returning phone calls and emails.

Overall I would highly recommend both doing business with and staying at the Holiday Inn East.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this review, 12 December 2012
Awesome to read – “Fantastic Hotel & Great Service” – Goal Accomplished!

Thank you for posting such a wonderful review about your experience with us. We’re passionate about our commitment to service excellence, and are thrilled to hear you enjoy everything about our property. The kind words about Chad and the service he consistently provides is much appreciated. I will make sure he gets recognized for his efforts.

We appreciate your business and recommendation.

Thank you
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pittsburgh
Level 1 Contributor
3 reviews
Reviewed 10 December 2012

Excellent customer service! I frequent the hotel at least once a month and we hold our sales meetings here as well. Awesome amenities! I highly reccommend this hotel for your next stay! Zach from Pittsburgh

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank craig z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this review, 11 December 2012
It’s great to hear you’re a frequent guest of ours – thank you for your business. Excellent customer service is what we strive for, and we’re happy to read that we consistently achieve this with your monthly visits.

We appreciate the high recommendation to future travelers.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Harrisburg Hershey

Property: Red Lion Hotel Harrisburg Hershey
Address: 4751 Lindle Rd, Harrisburg, PA 17111
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Harrisburg
#3 Best Value Hotel in Harrisburg
#5 Family Hotel in Harrisburg
#8 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Red Lion Hotel Harrisburg Hershey 3*
Number of rooms: 274
Official Description (provided by the hotel):
Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more   less 
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

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