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“Nice place to stay for a business trip”

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Red Lion Hotel Harrisburg Hershey
Ranked #3 of 51 Hotels in Harrisburg
Certificate of Excellence
Reviewed 10 November 2013

I like the convenience of this hotel. It is close to I- 83 and has a stripmall with a really nice Christmas shop across the street. The hotel rooms are older but are taken care of very well. The rooms and beds are comfortable and clean and quiet. Nice breakfast buffet. Zac at the front desk was very nice and accommodating to my room request. If you are a priority club member there are opportunities to receive over 2000 points with surveys and coupons.

Room Tip: I always request a room in the tower over the front desk. The rooms overlooking the parking lot have...
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  • Stayed: November 2013, travelled on business
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Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 11 November 2013

Dear Karen B,

Thanks for expressing your complete enjoyment as a result of your most recent stay with us – much appreciated. Your comments about our guest rooms - comfortable beds, clean and quiet are very important to us, and areas we take tremendous pride in providing every day. I’m happy Zac was able to meet and exceed your guest room expectations. IHG Club Rewards members are our most loyal customers, so we enjoy giving them their member benefits - points and local extra perks.

Thank you for your business.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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1,301 - 1,307 of 2,053 reviews

Reviewed 5 November 2013

We stay at this hotel every year for the Tournament of Bands competition in Hershey. It's a great spot for our group of 100 plus. Love the pool, rooms, and bar. Would recommend the hotel to anyone. Rate was great too. Only negative I would add was that one of the two elevators was broken. With such a big place, they need to be sure both are running. :)

Room Tip: 6th floor was great.
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  • Stayed: October 2013, travelled with family
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Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 7 November 2013

Dear Chris C,

Thank you for writing a review of your most recent experience with us. We're thrilled to learn of your annual visits to our property, and that you would recommend us to anyone looking comfortable accommodations and great amenities. Our convenient location to Hershey is perfect for events such as the Tournament of Bands. My apologies for the lobby elevator – we had a failed door operator motor, which wasn’t in stock at the time of the service call. We're sorry for any inconvenience this caused. It’s back up and running again – with the expectations of never inconveniencing our valued guests again.

Thank you for staying with us. See you next year!

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 4 November 2013

We stayed as part of a large group. This is our 3rd year returning to this hotel. Everyone is very friendly and accommodating. The manager welcomed us upon arrival and offered to help in any way we needed. We utilized the amphitheater which was a great space for our group to get together. We also used the catering for our buffet breakfast. The hotel was very clean and inviting. The children love the indoor pool. We plan to return next year.

  • Stayed: October 2013, travelled with friends
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Thank Jen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 5 November 2013

Dear Jen S,

Another returning customer who appreciates the service and accommodations we consistently provide them – thank you! It is feedback such as yours that keeps us focused and prepared to continue on with the service excellence mission we’ve created several years ago. We realize you have various lodging options in the Harrisburg/Hershey area, and we always want to be your #1 choice - business or pleasure.

Thank you for your business. Your plans to return next year are much appreciated.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 4 November 2013

I was at the State Cross Country Meet (Nov. 1st-2nd) in Hershey and this Holiday Inn is used by the PIAA for housing the coaches and the athletes. I have stayed here the last 3 years and have found each stay to be great experience!! The Hotel has easy access to the highway and this helps for the purposes of my stay. The room is very nice and although I am in it for a short time I find the room to be very comfortable. The staff has always been super to work with but I have to mention Senior Guest Agent Mick who was very helpful in making sure that I credited with my IHG reward points. The next time I am in the area I will look first to see if I can stay at the Holiday Inn Harrisburg East.

  • Stayed: November 2013, travelled on business
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 5 November 2013

Dear Steve M,

We appreciate your time and courtesies in writing a review about your recent visit with us. We want nothing more than to provide the type of experience you’ve had the last three years while visiting Hershey, PA. Our convenient location and outstanding value makes the short trip to Hershey well worth the extra 10 minute drive. We’re pleased to know Mick exceeded your expectations. He understands service delivery, and we’re grateful for his passion towards customer service.

We appreciate your business. We look forward to your return visit next year.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 3 November 2013

Great Customer service, very friendly and so helpful, the room was very spacious, the dining room staff were very efficient and the food was excellent. The hotel is great value for money. Enjoyed our stay very much and will definitely recommend this hotel.

  • Stayed: October 2013, travelled on business
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Thank Gerard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 5 November 2013

Dear Gerard A,

We enjoyed reading your review - thanks for the kind words about your experience. We value the feedback from our guests, as we're always striving to ensure they’re completely satisfied 24/7. Our full service amenities offer all the comforts of home, and our spaciously appointed guest rooms score high marks with all our guests.

Your business and recommendation are much appreciated.

Come back soon!

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 2 November 2013

I stayed here while traveling on business. I really like how close it is to the highway, I was in downtown Harrisburg in ten minutes. Across the street is a Target and many restaurants. The staff is what keeps me coming back. Corrine is awesome, she is always so helpful. She was a able to direct me to a few local attractions which were a short drive. The rooms are big and the beds are comfortable. The bar area is great with several tv's. When I am in this area this is the hotel for me!

  • Stayed: October 2013, travelled on business
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Thank Kiwi926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 5 November 2013

Dear Kiwi926,

We are thrilled to read you found our accommodations welcoming and location excellent for your business needs. Thanks for letting us, and the TripAdvisor community know how happy you were by writing a review of your experience – much appreciated. Our location and amenities are great, but our team members, such as Corinne are true assets guests love! Thanks for acknowledging her in your review.

Thanks for your business.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 31 October 2013

We have just completed our Annual Conference at the Holiday Inn East in Harrisburg PA. This is the third year that we have held our conference here. Satisfied does not express how pleased we are with the Hotel and it's staff. This conference, which has hosted as many as 450 participants, has worked very closely with our attendees. All of our members feel welcomed by the staff. Many have special dietary needs, some have other needs including access issues to workshops and rooms. All of these and other special requirements are handled professionally and with care.

The food is excellent, the rooms are set as requested and there is an ease of access for all participants. Conference attendees also enjoy swiming indoors and visiting in the lounge after hours.

The staff begins on day one helping to plan this event making sure they know our goals and objectives. They are also extremely helpful in providing options that help us contain our cost so that we live wthin our budget while meeting the needs of conference participants. We are very very pleased and give the Holiday Inn East our highest ecommendation.

  • Stayed: October 2013, travelled on business
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Thank James West J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 2 November 2013

Dear James West J,

I can’t thank you enough for the wonderful review of your recent conference experience with us. Our goal is to go ‘above and beyond’ for every last detail of your event, including making sure your attendees get the attention they deserve. It’s feedback such as yours that makes us all smiles because, delivering great service isn’t something we take for granted - it’s a priority.

As one of our very loyal customers, we want to thank you for your business.

Sincerely,

Randall J. Stuart, CHA, CHME
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Harrisburg Hershey

Address: 4751 Lindle Rd, Harrisburg, PA 17111-2400
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Harrisburg
#5 Family Hotel in Harrisburg
#8 Romantic Hotel in Harrisburg
Price Range: £74 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Harrisburg Hershey 3*
Number of rooms: 274
Official Description (provided by the hotel):
Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more   less 
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

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