We stayed for 3 days and 2 nights. Upon arrival, our room was non-smoking yet had faint odor of smoke when we walked in. We went down to discuss and Keslie, at front desk, didn't hesitate to offer us comparable rooms to switch into. However, my wife had already unpacked and opted to stay put. We had get our key replaced a few times (once b/c we mixed up keys with others in group on table by pool; cell phone demagnetized card more than 1 time, etc)... Keslie was there to help us all, every single time, and never lost her patience with us. She was always available...whether walking in to hotel or exiting, Keslie was there with a smile and either a warm greeting or a "see ya soon"! The kids loved her as they were constantly asking to break $5, $10 & $20 for the arcade. We had an issue with machine and she was able to convince their 3rd party rep/vendor to come onsite and resolve the matter on a Sunday morning?! Thanks to her and the vendor for that one!!! We didn't see her when checking out and can only hope she got the chance to go home and relax. She was the face of the Holiday Inn on our visit and because of her service, and the awesome pools (warm a/ plenty of room in and around including towels), we will be staying there again in a couple weeks even though our event is in Hershey. The service is worth driving 20 minutes longer to event as opposed to finding something closer. Keslie was a gamechanger and the difference between our group passing thru one time and now becoming repeat customers every time we are in Central PA area (which is often)!
- Official Description (provided by the hotel):
- Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more less
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- Also Known As:
- Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
- Harrisburg Holiday Inn