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“Great Rate, Great Weekend”

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Red Lion Hotel Harrisburg Hershey
Ranked #3 of 51 Hotels in Harrisburg
Certificate of Excellence
Reviewed 3 April 2014

From my check-in to check out, the Holiday Inn Harrisburg East staff made my stay a breeze! The front desk staff was more than accommodating for my family and I. The hotel staff was so knowledgeable about surrounding restaurants and area attractions. My spacious queen room was immaculate and housekeeping even left extra shower bottles for us upon request!

  • Stayed: March 2014, travelled with family
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1  Thank Freddie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 4 April 2014

Dear Freddie,

Thank you for choosing the Holiday Inn Harrisburg East as your lodging choice this trip. We are pleased to read our enthusiasm for delivering a great experience was accomplished with your stay. We have an ideal location for all our guests (business or pleasure) – shopping, dining and attractions all just minutes away from our front door. I will pass along your high praise to the housekeeping team for preparing an immaculate guest room.

Again, thank you for staying with us on this trip, and I hope we will have the opportunity to continue to earn you business.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager

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1,181 - 1,187 of 2,006 reviews

Reviewed 3 April 2014

We have been attending a yearly conference hosted by this Hotel for 15+ years.
Each year that we return, we think that things could not be done any better then they were
the last time, BUT to our surprise, they always are !
We are always greeted by our names as we enter and staff seem genuinely happy to see us again ( as we are them!).
The high employee retention rate is testament to the type of company that this is to work for.
Cleanliness, attention to detail , prompt and efficient reply to guest requests , excellent food & drink and amenities are just a few of the things that make this hotel a " first class operation".
Management are always visible & interact with both guests & employees in a very respectful and friendly way.
Whether staying overnight or for a longer period of time, this hotel is "first rate".
We are always sad when our conference is over, but leave always looking forward to our next visit.

  • Stayed: April 2014, travelled on business
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Thank BobnPatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 5 April 2014

Dear BobnPatty,

Thank you for sharing your “Feeling of home” experience with us and future Holiday Inn Harrisburg East guests. It’s this type of feedback that fuels our hearts and desires to continue with our mission of a commitment to service excellence 24/7. Our culture of whatever it takes permeates throughout every department, and is a core tenet of our highly motivated team.

We are grateful for your loyal and confidence, as noted by your 15 plus years of business. We value these types of relationships, because we realize you have several lodging choices to choose from in the Harrisburg/Hershey region. Thank you for continuing to select us.

We look forward to serving you again next year!

All the best,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 3 April 2014

The Holiday Inn was the site we used for our Conference this year and they did an OUTSTANDING job with EVERYTHING; set up, meals, costomer service, and follow up! We couldn't have asked for a better exerience!

  • Stayed: March 2014, travelled on business
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Thank MUStudentLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 4 April 2014

Dear MUStudentLife,

Thank you for sharing your feedback with us and the TripAdvisor community. We were excited to host this event for the first time, and hope to have it back with us again next year. Our staff is passionate about taking care of our guests and they love accommodating large groups such as yours. It’s all part of our Hospitality Promise – we guarantee an exceptional customer service experience throughout your entire stay.

We are grateful for your business and thrilled with your confidence in our team.

Best regards,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 3 April 2014

This hotel is family centered and makes everyone feel welcome. The manager is Randy and he is the best!! He takes care of all concerns. the staff is well mannered and they handle people with genuine concern. Any issues are always resolved, the coffee is great too.

  • Stayed: January 2014, travelled with family
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Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 4 April 2014

Dear Amy,

Thank you for writing a review about your experience with us. We are delighted to learn of your complete satisfaction with the service and accommodations we provided you. Your experience is what we strive to provide all our guests, and something we’re extremely passionate about delivering throughout their entire stay. We call issues opportunities, so I trust any opportunities you had, they were immediately addressed.

Priority #1 will always remain our valued guests - thank you for your business.

All the best,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 3 April 2014

This is our 15th season in a row using the Holiday Inn East and without a doubt the best one yet. We introduced close to 2,000 guests to the property and the feedback was overwhelmingly positive regarding the rooms, food quality, and staff service level each weekend there. We are already re-booked for next year!

  • Stayed: February 2014, travelled on business
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Thank Tom_elg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 4 April 2014

Dear Tom_elg,

Thank you for 15 years of business and loyalty – much appreciated. We value your business and our grateful you continue to make us the #1 choice when staying in the Harrisburg/Hershey area. Our team understands the importance of your business, and we strive to make your guests feel at home when they visit. We plan on making the 16th season better than this year – guaranteed.

Thanks for sharing such positive feedback with us.

All the Best (LYLAB),

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 30 March 2014

Wow! We were in town for a wedding which was held at the hotel. When we arrived the staff was super friendly When we got into the elevator there was a sign that said "friendliest staff in the country," which of course I said that was pretty bold of them to state. Well, that weekend they proved it to be true. Although the hotel could use some updates (elevator is extremely small), carpet could be replaced, etc, the staff and the cleanliness made you overlook all of those things. It really is true-those that love what they do and how they care for what they love shows. I was very impressed. The Sunday Brunch that we went to-incredible. We really did have just a great time while staying here. Thank you for making the memories of our friends wedding reception and our stay great.

  • Stayed: March 2014, travelled with family
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Thank Kristin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 31 March 2014

Dear Kristin,

On behalf of the entire team and the Holiday Inn Harrisburg East, we would like to thank you for sharing your experience with us. We are 100% committed to delivering the best possible experience for our valued guests. Our warm and caring staff loves to make our guests feel comfortable by providing welcoming accommodations and superior customer service 24/7. This is a hallmark of our property and something we take very seriously.

We are thrilled your stay was exactly what we strive for – and truly value the opportunity of serving you and your friends during this very special occasion. We wish the newlyweds nothing but the best!

Kind regards,

Randall J. Stuart, CHA, CHME
General Manager

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Reviewed 29 March 2014

I attended here for 3 pageants and one other event. Every time, the staff was great, the food was great, the rooms were great, everything was great. I have no negatives. I am so happy with this place, I am bringing my Road to Broadway Pageant there this September. I highly recommend this hotel. Well done!!!

  • Stayed: January 2014, travelled on business
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Thank nanajanet_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randy S, General Manager at Red Lion Hotel Harrisburg Hershey, responded to this reviewResponded 31 March 2014

Dear nanejanet_10,

Thank you for expressing your complete satisfaction regarding the service and accommodations we consistently offer you. We are pleased to learn of the loyalty you have towards our property and of your confidence in our service commitment. We are delighted to learn you booked an event with us in September – much appreciated. We feel a sense of accomplishment when our loyal customers say they are so happy when they stay with us, and we’re forever grateful for their business.

See you in September!

Best regards,

Randall J. Stuart, CHA, CHME
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Harrisburg Hershey

Address: 4751 Lindle Rd, Harrisburg, PA 17111-2400
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Harrisburg
#5 Family Hotel in Harrisburg
#8 Romantic Hotel in Harrisburg
Price Range: £76 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Harrisburg Hershey 3*
Number of rooms: 274
Official Description (provided by the hotel):
Our Harrisburg hotel is convenient for travel and vacation. Just minutes from the airport, we offer a complimentary shuttle to make transportation simple. While you're here, explore historic, family-friendly, and exciting attractions around town and beyond. Our hotel near Hershey Park lets you indulge your sweet tooth. History buffs can visit the National Civil War Museum and the Gettysburg Battlefield. We're also near Lancaster, the famous Amish Country. You can experience history, culture, and chocolate here in Harrisburg. If you're coming for business travel, our hotel in Harrisburg contains a 25,000-square-foot meeting facility. We have a state-of-the-art amphitheater along with free Wi-Fi. There's also our restaurant, Season's, a great place to enjoy a productive business lunch or a delicious dinner. For relaxing after your meeting, we have an Olympic-size outdoor pool. We're a pet-friendly hotel, as well, so you can bring the whole family on vacation. With comfortable rooms and convenient features, Red Lion provides the value you need to get local and explore everything Harrisburg has to offer. ... more   less 
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Also Known As:
Holiday Inn Harrisburg East (Airport Area) Hotel Harrisburg
Harrisburg Holiday Inn

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