I made a huge mistake in booking this hotel. I was originally price checking the Holiday Inn Express near hershey, and in my searches this hotel came up for a good price and I liked the pool and nighttime movie for the kids. I did not do my normal amount of research and I learned my lesson.
First off, I reserved 2 rooms, one a king and one with 2 doubles. The king room was just fine. When we walked into the double room, I was doing my normal cleanliness checks and when I got to the bathroom, there was hair in the tub, and poop smeared inside the toilet. Also, there was a big bottle of water (which they charge $4 for) which was opened. There were fresh towels and toiletries however. So I sat at the desk and tried to call the desk, and while it was ringing, I looked in the drawers and there were clothes in the drawers. Dirty clothes. My son also found more in the closet. I have no idea if this was all left behind as there was no luggage, or if the room was still occupied. No one picked up at the desk, so I had to go down to the desk to explain the problem. The woman at the front was very nice and apologetic about the situation, and gave us a coupon for 4 free breakfasts the following morning and a new room.
The new room did not come with any water. It was incredibly humid in the room.
The free wifi sucked and hardly every worked.
The pool was nice. Pretty clean and water is heated. I tried to go in the hot tub, but there were about 12 kids crammed in there. There is a little snack bar outside which is nice and not crazy $$. There are very little lounges.
Also, there needs to be a rule that diapers cannot be disposed of in the trash cans in the hallways. the entire floor smelled like dirty diapers due to someone filling a can in the hallway with diapers. Gross.
I was very disappointed in this hotel. I think it will be a long time before I go back to a Sheraton.
- Official Description (provided by the hotel):
- The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more less
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- Also Known As:
- Sheraton Harrisburg-Hershey Hotel Harrisburg
- Harrisburg Sheraton