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“What one would expect from Comfort Inn”

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Comfort Inn Riverfront
Ranked #33 of 50 Hotels in Harrisburg
Kansas City
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“What one would expect from Comfort Inn”
Reviewed 28 March 2014

This is a typical Comfort Inn, in our experience. We chose it based on location and were able to use points for a free night. The room was reasonably sized but with no extra space and the only upholstered chair was positioned next to the dresser that held the TV so not suitable for viewing. We did find the pillows better than most hotels. The room was clean and attractive. The bathroom was nice but on the small size with little counter space.

We were not able to get a view as recommended by others on Tripadvisor. And the hotel appeared to be fully booked for a dog convention; there were dogs everywhere. Unfortunately, many of them made themselves known by barking early in the morning. We do realize this was not at all the fault of the hotel, just want to share with others that this is obviously a pet-friendly hotel which might have a down-side for those who want quiet but upside for those with furry travel companions.

Our biggest complaint is that the parking lot, when we arrived at 9:30 at night, was totally full. We parked on the street in residential permit-required parking. We saw several out-of-state plates so guess we were not alone.

Breakfast was what we expect from this chain with hot and cold options including hard-boiled eggs and yogurt.

We wish it had not been raining during our visit so we could have taken advantage of the location by the riverfront.

  • Stayed March 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank longandshortofit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela P, General Manager at Comfort Inn Riverfront, responded to this review, 31 March 2014
Thank you for sharing your experience at the Comfort Inn Riverfront! Yes, we are a pet friendly hotel, just busier then normal with dogs as the American Kennel Club had a big show here over the last few days at the Farm Show! The pillows that you mentioned are all brand new along with our new "Truly Yours" bedding package! We have gotten a very favorable response to all of these recent upgrades! My team works very hard on providing all of our guests with a "truly exceptional"
experience! A hot complimentary breakfast, hi speed wireless and smiling team members make our hotel a great place to stay! As the weather gets warmer and the trees start to bloom please come back and enjoy our fabulous location along the Susquehanna River! You can walk along the path all the way to City Island, The Whitaker Center, State Capital Building and many great restaurants!~
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306 reviews from our community

Traveller rating
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    36
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bordentown, New Jersey
Level Contributor
132 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 March 2014

I stayed at the Riverfront Comfort Inn in November the night before the Harrisburg Marathon and had a good stay. The room was clean and the service at the desk was good. Good bang for your buck. I'd stay there again.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dakaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela P, Front Office Manager at Comfort Inn Riverfront, responded to this review, 29 March 2014
Dear Guest,
It is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time and effort to train our team to ensure the highest level of personalized service. Thanks again for your kinds words and the time you took to share them with us. We take all comments for further encouragement within the team to ensure personal service and warm welcome for your next visit.
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Boones Mill, Virginia
1 review
Reviewed 15 March 2014

Initially hesitant to stay as the hotel is a good deal older than most of the other options in town, and in our experience this often leads to disappointing stays. Not the case with this stay, which is why I chose to write this review, as I rarely take the time unless it's to warn others to stay away. Upon arrival with skepticism, our concerns were immediately allayed by a most helpful and pleasant staff. My wife and I can admittedly be a bit demanding and particular, and our concerns were handled with patience and tact. The room was typical for a budget stay, but clean and fresh. It was apparent that although aged, there had been recent improvements, or the property is meticulously maintained. Restful nights sleep, which is often at risk despite it being only Thursday and not yet the weekend. The free breakfast far exceeded our expectations with both choice and attention from the staff. Will be staying again as this was one of the best values for the price we've experienced in years of travel.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldnSet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOMgrPA129, General Manager at Comfort Inn Riverfront, responded to this review, 17 March 2014
Dear Guests from Boones Mill, VA!

Thank you! For sharing with others what my team has been working very hard to do over the last year! Providing all of our guests with "truly exceptional service" along with a clean comfortable guest room. We are very proud of the fact that even though we are an older property we are all committed to making the Comfort Inn Riverfront a destination of "Choice"! We provide free parking (the only hotel in the city of Harrisburg to do so) Our location along the river during any season offers some of the nicest views of the Susquehanna River. With wonderful walking paths that lead you downtown to fabulous restaurant, the Harrisburg State capital and the Whitaker Center among other things. Please come back again!
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Sugarloaf, Pennsylvania
1 review
Reviewed 4 March 2014

The hotel accommodations were much better than I expected. I was at the Horse Expo and just wanted a clean bed and a good night's sleep, but instead I was pampered by the luxury, lots of extra towels and four fluffy pillows on each bed, with a note that I had a choice of firm or soft. Everything was spotless! The free breakfast was more than expected, and everything was filled up constantly. Lots of attention to detail and a manager who made sure my stay was perfect. I will be back next year.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOMgrPA129, General Manager at Comfort Inn Riverfront, responded to this review, 17 March 2014
Brenda,
Thank you for taking the time to tell us about your stay at the Comfort Inn Riverfront! We are in the process of putting all new bedding into each guest room. This includes those wonderful brand new pillows all of our guests are raving about! Along with new comforters, bed skirts, bed scarves and coverlets. We also are the only hotel in downtown Harrisburg to provide free parking for our guests along with a wonderful complimentary breakfast. My team is anxious to exceed all of our guests expectations.....our goal.... to be in the top 10 of all hotels listed on trip advisor in the Harrisburg area! Thank you for helping us get one step closer!
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Seattle, Washington
1 review
Reviewed 2 March 2014

I had to fly out for a family emergency in February 2014 and booked this due to it's location. It's very close to the hospital and the highway so it was a great location for me.

What surprised me was the staff at this hotel. They were very helpful, respectful and went above and beyond. I originally only booked a stay for 4 days and then stayed an additional 5 days. There was always someone at the front desk to help with questions. The room was very clean and the cleaning staff was very friendly.

Breakfast was a great bonus in the morning. I just wanted to leave a positive review because I had a chance to meet with the morning, day and night shift and everyone was great. Thank you James, Ehab, Anita, and everyone else at the Comfort Inn. I would highly recommend this hotel for anyone visiting the Harrisburg area.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOMgrPA129, General Manager at Comfort Inn Riverfront, responded to this review, 5 March 2014
Thank you for taking the time to share your experience! The best quality of the Comfort Inn Riverfront is certainly the wonderful team that we have working here! I am very proud of how hard each and every one of them put their best foot forward to ensure that all of our guests receive "truly exceptional service!" That along with Free Parking, a wonderful hot breakfast and a fabulous view of the Susquehanna River make our hotel one of the best places to stay in Harrisburg! Come see us again!
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Wayne, PA
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 22 February 2014

We were extremely pleased with this hotel because the front desk was very friendly and accomodating. As Choice Privileges member, we asked for a river view and they gave it to us even though the hotel was almost fully booked due to a convention at the Expo Center. The room was nicely furnished with modern decor and 2 comfortable queen beds, microwave, refrigerator, nice desk/work station with numerous outlets for charging electronic devices, and a very clean and updated bathroom with great shower pressure. The view of the Susquehanna River is beautiful and peaceful. The hot breakfast was very nice with many hot and cold offerings. Coffee and tea are available at all times.
Front desk personnel was very helpful with great restaurant recommendations and sightseeing options.
Excellent location and free parking.
You cannot find a better hotel at this price range. Excellent value.
You cannot go wrong with this choice.

Room Tip: Ask for river view if available.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lois L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOMgrPA129, General Manager at Comfort Inn Riverfront, responded to this review, 24 February 2014
Good afternoon Lois!
Thank you for taking the time to tell us about your stay on trip advisor. It is always a pleasure to respond to positive comments about the Comfort Inn Riverfront! My team has been working very hard to provide all of our guests with "truly exceptional service". We are in the process now of upgrading all of our sleeping rooms with the "Truly Yours" bedding package. That new addition to our wonderful complimentary hot breakfast, free parking and beautiful location along the Susquehanna River make us a great destination for anyone anytime they are in Harrisburg or visiting nearby in Hershey, Lancaster or Gettysburg. Come back again soon!
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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 February 2014 via mobile

We stayed at the hotel for 2 weeks while our newborn was in the NICU of the local hospital. The staff of this hotel is friendly and accommodating every request or problem was addressed immediately. The rooms are clean and updated. It sits directly on the waterfront with a pretty view. Plenty of safe parking with an attached restaurant. Within walking distance to many activities downtown.

Stayed February 2014, travelled with family
Helpful?
Thank SEzzell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOMgrPA129, General Manager at Comfort Inn Riverfront, responded to this review, 13 February 2014
Thank you for taking the time to write a response when I know you are very busy with your newborn baby! Hopefully you are all doing well! The Comfort Inn Riverfront is a perfect location for anyone visiting the Harrisburg area. Located within walking distance to the Pinnacle Hospital. We are also a great location for visiting City Island, Whittaker Center and the Capital.
We have many great restaurants near by and a beautiful view of the Susquehanna River! The team at the Comfort Inn Riverfront is committed to providing truly exceptional service for all of our guests. Clean rooms, a great hot breakfast that includes waffles, eggs sausage and with a super cup of coffee among many other items! As well as 2 of the friendliest breakfast hostesses on the east coast! Come see us again in the springtime! The flowering cherry trees are truly a sight to see!
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Additional Information about Comfort Inn Riverfront

Property: Comfort Inn Riverfront
Address: 525 S Front St, Harrisburg, PA 17104-1625
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 50 Hotels in Harrisburg
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Riverfront 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
Located on the banks of the beautiful Susquehanna River in downtown Harrisburg, the Comfort Inn Riverfront is easily accessible to I-81, I-83, PA Turnpike(76) and Routes 322, 581 and 11/15. The hotel is walking distance to Harrisburg's Restaurant Row, Capitol Complex, City Island and the Whitaker Center. The hotel is 10 minutes to Hershey, 15 minutes to Carlisle and 30 minutes to Lancaster and Gettysburg. Amenities include a full hot breakfast buffet, free parking, use of our business center, fitness center and seasonal outdoor pool. In addition all rooms are equipped with a refrigerator, microwave and free high speed internet access. The hotel is all interior corridor with a restaurant and guest laundry on site. ... more   less 
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Also Known As:
Comfort Inn Riverfront Hotel Harrisburg
Riverfront Comfort Inn

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