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Best Western Premier The Central Hotel & Conference Center
Ranked #2 of 50 Hotels in Harrisburg
Certificate of Excellence
Toronto, Canada
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent value”
Reviewed 24 September 2013

My husband and I just had a one night stay here and we were very pleased with the service, and the size and comfort of our room. Easy access to WiFi. No coffee maker in room but free coffee is available at the lobby. Buffet breakfast was fine. Will come back.

Stayed September 2013, travelled as a couple
Helpful?
Thank uwland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this review, 26 September 2013
Dear Loyal Best Western Guest,

We appreciate you taking the time to share your feedback regarding your recent experiences with us at the Best Western Premier, the Central Hotel! Our team is delighted to provide our guests with memorable experiences, and we are pleased we were able to exceed your expectations during your time with us! Our guest room coffee pots are situated in a somewhat inconspicuous location within our guest room mini-bars; however, it is positioned adjacent to the refrigerator, and microwave in each guest room for the convenience of our guests. We appreciate your feedback, as it is through such observations that we will continue to improve our guests’ experiences! We look forward to providing you with an equally exceptional experience again in the very near future, and thank you again for your comments!

Kind Regards,


Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (232)
Date | Rating
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English first
new Richmond, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2013

It is a nice Center. No one stay"s there. The Hotel is quite large and no guest. Banquet rooms were booked. But they leave. HUM! The room was standard size. It looked like they prettied it up. But the wood work was old closet was off track And it was hot . And the air condition didn't work. It was a mixed bag. Jamie was wonderful.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank D L P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this review, 26 September 2013
Dear Valued Guest,

Thank you for sharing your comments regarding your recent stay with us at the Best Western Premier, the Central Hotel! We appreciate your recognition of Jamie Zombro, our Rooms Division Manager, who truly embodies the spirit of hospitality by providing friendly, personalized service for all our guests. Our team members are dedicated to ensuring our guest room accommodations are exceptionally clean, and well maintained. I apologize we uncharacteristically did not exceed your expectations during your recent visit with us. We appreciate your feedback, as it is through our guests’ observations, and remarks that we will continue to improve our services and accommodations. We look forward to an opportunity to welcome you back to the Central Hotel during future visits to the Harrisburg/ Hershey area.

Best Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2013

Stayed one night for an all day medical meeting at the hotel. Facilities were excellent, rooms very comfortable and spotless. The on site restaurant was very good, and the breakfast buffet was excellent. Would definitely stay here again. Staff was very warm and welcoming .

Room Tip: Rooms on the opposite side of the hotel away from the highway are quieter.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buckyandtip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 23 September 2013

Amenities were nice and the room was spacious and comfortable. Fresh look to the bedding and tight sheets and duvet were appreciated. Housekeeping staffer Hannah helped me out of my room when I needed a late check out. She personally escorted me to my car and loaded all of my belongings. All I had to do was unlock the door. She is a bright young woman who will go far. Even when we arrived late in the evening and required an adjustment of head of the bed they immediately sent two strong men to make the adjustments and they were very pleasant. I would definitely return here in the future

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Proudjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this review, 26 September 2013
Dear Valued Guest,

We thank you for sharing your exceptional service experiences with us at the Best Western Premier, the Central Hotel! Our team simply wishes to consistently exceed the expectations of our guests by providing friendly, proficient service to our guests. We appreciate your recognition of Hannah, our Housekeeping Supervisor, as she truly exemplifies the meaning of hospitality each and every day! We wish you and your family continued safe travels, and look forward to welcoming you to the Central Hotel during future visits to the Harrisburg/ Hershey region!

Kind Regards,


Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel Harrisburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 22 September 2013

We checked in on Thursday 9/19/13. We will check out tomorrow 9/23/13. We have been very pleased with this hotel. It is clean and well appointed. Every member of the staff has been helpful and friendly.Great experience!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pittstategorilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orlando, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 September 2013

The entrance lobby is awesome. It was very well decorated. The room was nice. There was a large flat screen TV which exceeded the normal TV's in other hotels. the internet access was sufficient. However, we had to purchase the breakfast buffet at the adjacent restaurant. The hotel (a premier) did not offer a free breakfast.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Allen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this review, 22 September 2013
Dear Loyal Best Western Guest,

We appreciate your comments regarding your stay with us at the Best Western Premier, the Central Hotel. We are pleased we were able to provide you with a great value by offering premier amenities, accommodations, and service.

O’Reilly’s Tap Room & Kitchen provides our guests with a convenient, friendly, and comfortable atmosphere for breakfast, lunch, and dinner alike, and we appreciate your feedback. Our full hot breakfast buffet, in addition to our ala carte menu, provides our guests with a great value through an array of high quality hot, and cold breakfast options. We certainly understand the importance of providing our guests with an exceptional breakfast experience, and look forward to welcoming you back in the future. We appreciate your feedback, as it is through the observations, and remarks of our guests that we will continue to improve our accommodations.

Kind Regards,

Peter J. Chiccarine
General Manager
Best Western Premier, the Central Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Arlington, New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2013

This hotel is a hidden gem!! I'm sure by next year the rank will be #1!

As a very pleasant surprise, we were treated to a rather "spontaneous" family vacation, by Oma and Papa.. I was given the task of finding us lodging. After reading furiously through many reviews in a 24 hour period, I chose this hotel.

I am SO HAPPY to say that the choice was a successful one.. A beautiful, accommodating, place to stay! Many thanks to the excellent administration and staff who helped make our first trip to Hershey a memorable experience.

The lobby, rooms, grounds and pool are GORGEOUS. Beautifully decorated, impeccably clean. The restaurant is another thing to rave about ---- the food is fabulous, and so is the staff. Our waitress Nicki was exceptional..

On our return to Hershey, be assured this is where we will stay! Thank you.

Room Tip: Top floor rooms overlooking the pool are fabulous!
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier The Central Hotel & Conference Center

Property: Best Western Premier The Central Hotel & Conference Center
Address: 800 E Park Dr, Harrisburg, PA 17111
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#2 Best Value Hotel in Harrisburg
#3 Romantic Hotel in Harrisburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Premier The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel Harrisburg
Best Western Premier The Central Hotel And Conference Center
Four Points By Sheraton Harrisburg
Sheraton Hotel Harrisburg Pa
Sheraton Harrisburg
Harrisburg Sheraton
Harrisburg Four Points
Four Points Harrisburg

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