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“ALWAYS a great stay in Harrisburg at the Best Western Premier”

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Best Western Premier The Central Hotel & Conference Center
Ranked #2 of 51 Hotels in Harrisburg
Certificate of Excellence
Reviewed 5 December 2013

This is my 3rd year staying at this hotel during the PA Christmas Show. I'm a vendor at the show and after working all day, it is so wonderful coming back to such a clean, comfortable, welcoming hotel. The staff are AWESOME. Always greeting you, asking if there is anything they can do and are ALWAYS so helpful, thoughtful and pleasant. I look forward to my stays here.

Room Tip: If you are on the road, you can hear the traffic a little - it's not loud - but you do hear it...
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  • Stayed: December 2013, travelled on business
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1  Thank Cathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,285 - 1,291 of 1,595 reviews

Reviewed 1 December 2013

Great stay at the Best Western Premier!! Hotel was in great shape, Hotel staff was bend over backwards with any request that I had. Beds were very comfortable, room was clean and in good working order except for tub drain was slow, not sure if it was the drain or if it was the design. Hotel staff was notified and was addressed but never really fixed. Other than that, the staff and hotel are absolutely great. The adjoining O'reillys tap room has great food, a good selection of tap beers and GREAT service. Elise the manager and Taylor the main bartender go out of their way to make your experience over the top. Thanks again!! I would recommend this hotel again and again!

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank 183randya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 3 December 2013

Dear Loyal Best Western Guest,

Thank you for sharing your experiences regarding your Premier Experience with us at the the Central Hotel Harrisburg/ Hershey! We value our guests’ feedback, and appreciate your positive remarks concerning the warm welcome provided by our team members, as well as your satisfaction with our clean, comfortable accommodations, and fantastic experience in O’Reilly’s Tap Room & Kitchen! We will be certain to forward your comments on to Elise, and Taylor in O’Reilly’s, as it is through their commitment, and the dedication of all our team members, that we are able to provide superior experiences to our guests! Thank you again for your wonderful comments, and for choosing to Stay with People Who Care! We look forward to providing you with another memorable experience in the future!

Happy Holidays,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

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Reviewed 25 November 2013

We were recently in town for an outdoor soccer event with our team. Upon arriving at the hotel we were quickly greeted and checked in without issue. All of the staff seemed eager enough to help with any needs.
While some less than respectful guests had managed to break a light in the pool causing it to be shut down- I cannot comment on how it was. Though, that was a decidding factor in where our team stayed. I can say the staff were plenty apologetic about the event.
We did have breakfast at the hotel on both days which was plenty worth the money and the fact that kids ate free was an added bonus !
Fitness center was spacious with plenty of standard cardio equipment and multiples of dumbells as well. Another nice bonus.

All in all a decent place to stay with enough ammenities.

Room Tip: Odd number rooms are in the rear of the building along the highway. Road traffic was steady througho...
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  • Stayed: November 2013, travelled on business
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1  Thank damnp78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 27 November 2013

Dear Valued Central Guest,

Thank you for sharing your comments regarding your recent experiences with us at the Best Western Premier, the Central Hotel. We appreciate your recognition of the exceptional service provided by our team members for the duration of your stay. Our team is truly committed to ensuring our guests receive friendly, personalized service, and I am pleased to hear we exceeded your service expectations!

We certainly apologize for the unforeseen circumstances which occurred on Saturday evening at the indoor pool. The safety and security of our guests is of utmost importance, and in order to avoid any chance of injury, our team took appropriate action by closing the indoor pool in order to properly remove the shattered glass. I support our management team’s decision to take such action, as we are dedicated to ensuring our guests experience safe accommodations at all times.

We appreciate our guests sharing their comments and personal observations with us, as it is through these remarks that we will continue to enhance our amenities and services at the Central Hotel. Thank you for choosing to stay with us, we certainly look forward to an opportunity to welcome you back to the Best Western Premier, the Central Hotel in the future.

Happy Holidays,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

Having stayed here for 58 consecutive nights I think I am qaulified to write a review of this hotel. THe front desk staff is very accomodating, they go our of their way to make sure all of your requests are covered. The hotel restaurant (O'Rielly's Pub) is a hidden gem. This hotel needs to get the word out on the quality of the food and the very competent wait staff they have. Normally hotel restaurants are just a place to go to eat, this restaurant is much better than that. I used the laundry every week for 8 weeks, used the fitness center mulitple times per week and every time both areas where clean, well lighted and a joy to know everything was in working order. If you plan to be in the Harrisburg, Pa. area and are looking for a hotel to stay at this is one you should put on your short list. It is a very good hotel.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Jeffrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

PACEC would like to thank Peter Chiccarine, General Manager and Elizabeth Smith, Events Manager for their awesome service and hospitality to the Board of Directors and Conference attendees at our 2013 Convention held last November 14-15, 2013. The staff was on top of things and were very hospitable and helpful during the entire convention. The food was excellent and members were happy and pleased with the venue. If you have a convention here pick the BEST WESTERN PREMIER The Central Hotel and Conference Center! You won't be disappointed.

Nick Polcini, President Elect/2013 Convention Chair
Pennsylvania Council for Exceptional Children

  • Stayed: November 2013, travelled on business
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Thank NickDPolcini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 24 November 2013

Dear Valued Central Guest,

We appreciate your wonderful comments regarding the PACEC Convention with us, and are pleased that we were able to exceed your expectations! Our team takes pride in providing our guests with clean, well maintained accommodations, and we thank you for recognizing our efforts! We truly believe the guest experience begins with our management team’s ability to embody a culture of care by supporting our team members each and every day. Consecutively, our team members are dedicated to providing our guests with memorable experiences through well maintained accommodations, and friendly, personalized service. Thank you again for your observations; we look forward to welcoming you back to the Best Western Premier, the Central Hotel during future visits to the Harrisburg, Hershey region.

Happy Holidays,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

This was the second time we have gathered in Harrisburg for a family event, coming from many different states, and once again we were very pleased with the accommodations and service. Since we were there both times to attend the funeral of a beloved family member, it meant a lot to us to have a totally hassle-free stay, conveniently located.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank YSTraveler220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 19 November 2013

Dear Valued Guest,

Thank you for taking a moment to share your feedback regarding your with us at the Best Western Premier, the Central Hotel. We are very sorry for your loss, and we hope to welcome you back under different circumstances in the future. At the Central, you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations, and we are pleased we were able to provide you with a convenient “home away from home” during your time in the Harrisburg, Hershey area. Thank you again for sharing your observations, and for choosing to Stay with People Who Care.

Respectfully,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

Excellent service. Staff greeted ne every time they saw me. Front desk staff very helpful when I needed to receive and send numerous faxes. Meeting rooms were a bit too cool, but that could have been due to outside temperatures.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank poet3950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier The Central Hotel & Conference Center

Address: 800 E Park Dr, Harrisburg, PA 17111-2807
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#3 Romantic Hotel in Harrisburg
#5 Best Value Hotel in Harrisburg
Price Range: £66 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel Harrisburg
Best Western Premier The Central Hotel And Conference Center
Four Points By Sheraton Harrisburg
Sheraton Hotel Harrisburg Pa
Sheraton Harrisburg
Harrisburg Four Points
Harrisburg Sheraton
Four Points Harrisburg

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