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“Best Western Premier Harrisburg”

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Best Western Premier The Central Hotel & Conference Center
Ranked #2 of 50 Hotels in Harrisburg
Certificate of Excellence
Reviewed 5 March 2014

This hotel is not the best, and should not be used for business travel, as we represent our companies. It is reflection of the company if we use such hotels, honestly. It is not pleasant to leave a long day of work to come back to a less than par hotel. The rooms were stale smelling, did not have working wake up call system (attendants had to call me manually and were ALWAYS late calling me), and remodeling hotel rooms while guests are present- that parrt of the hotel should not be able to be reserved. I will not be staying there next week, that's for sure.

  • Stayed: February 2014, travelled on business
    • Value
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Review collected in partnership with Best Western
2  Thank Adebisi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 10 March 2014

Dear Valued Business Class Guest,

Thank you for providing us with your comments regarding your unsatisfactory stay with us at the Best Western Premier, the Central Hotel. It was a pleasure speaking with you on Monday morning regarding your disappointing experiences with us over the weekend. I apologize for the surprising unpleasant odor you’ve described, as well as the ineffective late wake-up call provided by our team. We are humbled by your comments as we are committed to providing clean, fresh accommodations as well as friendly, proficient service to all our guests.

We truly value your loyalty to the Best Western Brand, and are confident that future experiences at the Central Hotel, as well as additional Best Western Properties, will meet the cleanliness and service standards set forth by the World’s Largest Hotel Family. We look forward to an opportunity to welcome you back to the Central. If I may assist you with accommodation needs at our property, or additional Best Western Properties during future travels, please do not hesitate to contact me directly.

King Regards,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

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Reviews (1,498)
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1,139 - 1,145 of 1,498 reviews

Reviewed 26 February 2014

Nice clean Hotel with very good service. Convenient location to local shopping and dining as well as Interstate 83. Service and amenities were better than I expected for the price. I would highly recommend this property to anyone traveling on business. They offered free wi fi service without an annoying log ins.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

I stayed at this hotel as apart of a conference and I must say this hotel is one of the elite Best Westerns that I have been to. I would definately stay there again as the price is fair and the customer service was very help and courteous. Thanks guys!

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

We did enjoy our stay at the hotel. The staff was very nice and the room was clean and met our expectations. The restaurant on premises was great! really enjoyed the food. We had a problem with noise from another room and we told the front desk. They were very quick to help. The pool was a little too cold for us to use. but looked great and clean.

  • Stayed: February 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 25 February 2014

Dear Valued Guest and Family,

Thank you for taking a moment to share your outstanding experience with us at the Best Western Premier, the Central Hotel! We are proud, as a Best Western Premier property, to provide our guests with clean, comfortable guest rooms, plush amenities, and friendly, personalized service to ensure our guests are at ease during their time with us. We thank you for your additional feedback regarding your dining experiences at O’Reilly’s Tap Room & Kitchen, and are pleased we exceeded your expectations! We welcome the opportunity to welcome you back during future visits to the Harrisburg/ Hershey region!

Best Regards,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

I didn't expect much from the brand but was surprised by how exceptional everything was. Beds were great, rooms, service even the fitness room. If I have to spend time in Harrisburg again I would come back to this place. It is central to everything. Overall experience A plus

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 25 February 2014

Dear Best Western Premier Guest,

Thank you for taking the time to share your recent experiences with us at the Best Western Premier, the Central Hotel! At the Central, you are sure to experience ultra clean, comfortable guest room and meeting space accommodations certain to exceed your expectations. We appreciate your recommendation of our accommodations, and look forward to an opportunity to provide you with a memorable experience during future visits to the Harrisburg/ Hershey region!

Best Regards,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014

Came to the Central for a conference and was really surprised at how nice the place was. Beyond that though, the staff was top notch. From a series of issues with a presentation that were my fault, the staff was incredibly helpful to solve issues I didnt prepare for.

The bed was very comfortable and the room was great. I was very surprised and incredibly impressed. This is a great venue for any type of conference with a great central location making it easy to access from all around.

  • Stayed: February 2014, travelled on business
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Thank LorenWeisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 25 February 2014

Dear Business Class Guest,

We truly appreciate your comments regarding your overnight and conference experiences with us at the Best Western Premier. Thank you for acknowledging our team members and their continued efforts in regards to exceeding our guests’ expectations through friendly, proficient service. Mike, Regis, and all of our banquet team members are truly committed to providing our guests with personalized service, and we are pleased we were able to assist with making your presentation successful. Thank you for recognizing our team’s efforts. We look forward to welcoming you and your colleagues back for future conferences in the Harrisburg area.

Kind Regards,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

Good value and very clean hotel. Its location makes it convenient to both the airport and Amtrak. The hotel provided shuttle service. The business center is located in the lobby and has working computers ans a working printer. I was pleased.....

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Laverne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier The Central Hotel & Conference Center

Address: 800 E Park Dr, Harrisburg, PA 17111
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#2 Best Value Hotel in Harrisburg
#3 Romantic Hotel in Harrisburg
Price Range: £70 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel Harrisburg
Best Western Premier The Central Hotel And Conference Center
Four Points By Sheraton Harrisburg
Sheraton Hotel Harrisburg Pa
Sheraton Harrisburg
Harrisburg Sheraton
Harrisburg Four Points
Four Points Harrisburg

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