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Best Western Premier The Central Hotel & Conference Center
Ranked #2 of 51 Hotels in Harrisburg
Certificate of Excellence
Reviewed 30 April 2014

Incredible staff, great restaurant, close to key destinations in Harrisburg, and very comfortable accommodations. This was a great stay in a great hotel. Customer service was the best I have seen in a hotel and all of the staff (even those outside of customer service, such as maintenance and cleaning staff) were outstanding. The room was very clean and very comfortable. I'll be back!

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Cecelia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,164 - 1,170 of 1,563 reviews

Reviewed 26 April 2014

I stayed at this motel several times from the end of March and lastly April 13, 2014. The staff are all very nice, very accommodating. The computer station area is lovely to work at, they have a beautiful indoor pool, very warm for the winter stays, a clean laundry area, a nice workout area. I had a beautiful spacious 2-bed room. Nice size TV. Comfortable sitting chair. A computer chair and desk. Lots of room for suitcases, nice bathroom with lovely amenities. The beds were heavenly. Like I stated I love, love, love this place. I have stayed at a lot of motels through the years in my travels and this is my favorite place. Would recommend it too anyone. The price is decent. They have fruit flavored water and coffee at all times...just help yourself. Some may not like the fact breakfast isn't included at this motel. That doesn't matter to me. There is a restaurant attached for breakfast with discounted prices, or a 'la carte menu. For the cleanliness and all the other beautiful amenities this place offers, with a decent price for a decent room, I give this place an A+++ rating.

  • Stayed: April 2014, travelled as a couple
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1  Thank daja2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 27 April 2014

Dear Valued Guest,

Thank you for taking a moment to share your outstanding experience with us at the Best Western Premier, the Central Hotel! We are proud, as a Best Western Premier property, to provide our guests with clean, comfortable guest rooms, plush amenities, and friendly, personalized service to ensure our guests are at ease during their time with us. We thank you for your additional feedback regarding your dining experiences at O’Reilly’s Tap Room & Kitchen, and are pleased we exceeded your expectations! We welcome the opportunity to welcome you back during future visits to the Harrisburg/ Hershey region!

Best Regards,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier
The Central Hotel Harrisburg/ Hershey

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

Excellent Hotel I stay every time that I am In Harrisburg, very clean rooms with refrigerator & microwave, coffee/tea/water, heated pool very relaxing. Restaurant and bar well stocked with great selection of micro brews in Pa and through the USA, breakfast, lunch, dinner great selection of food items, and when I asked for a meal specific for my diabetes diet, the restaurant staff/cook bent over backwards to to have the best meal I could have being away from home, I stay here every time I come to Harrisburg!

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Shawn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014

Very nice accomodations, recently renovated. Quality hotel, good location, friendly, caring staff. Look forward to returning. Harrisburg is close to local attractions, Hershey, Lancaster, the state capitol has interesting architecture and hotel is centrally located. Easy to get aroung to explore the many local and varied restaurants.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 27 April 2014

Dear Business Class Guest,

We thank you for sharing your outstanding service experiences with us at the Best Western Premier, the Central Hotel! Our team simply wishes to consistently exceed the expectations of our guests by providing friendly, proficient service to our guests. We aim to provide our guests with an exceptional value through clean, well-maintained accommodations, and service that truly distinguishes us from our competition. We appreciate your recognition of our Front Desk Team, as each team member truly exemplifies the meaning of hospitality each and every day! We thank you again for your comments, and hope to see you again in the very near future.

Kind Regards,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

Had Easter brunch with my parents and one year old son there, it was amazing! My son LOVED the Easter bunny, the food was great and the service was exceptional. Victor, Mike and Chef Craig did a great job! Big thank you to Bob!

  • Stayed: April 2014
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Thank Tammy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

Easter Buffet was good.....I would have liked fresh cut ham and maybe turkey would have been nice instead of Lamb and raw prime rib. Would have loved to see Tilapia on the buffet as well. I also did not see a raw veggie set up, just cheese. And, there needed to be more cooked veggies to choose from. Service was excellent though. I also could not find any gravy anywhere for the mashed potatoes. So this is why I gave this very expensive buffet an average rating.

Room Tip: Only ate at buffet...did not stay in rooms.
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  • Stayed: April 2014, travelled with family
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1  Thank CHARCLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPremierCentral, General Manager at Best Western Premier The Central Hotel & Conference Center, responded to this reviewResponded 27 April 2014

Dear Valued Guest,

We truly appreciate your constructive feedback in regards to your Easter Bruch experience with us at the Best Western Premier, the Central Hotel. Thank you for acknowledging our team members and their continued efforts in regards to exceeding our guests’ expectations through friendly, personalized service. We also appreciate your suggestions for continued improvements to our holiday brunch as it is through our guests’ comments, and suggestions that we will continue to improve our offerings! In the future, please do not hesitate to ask a member of our staff if there is anything we can provide to enhance your experience… we will be sure to exceed your expectations! Thank you once again for sharing your feedback, keep us in mind for Mother’s Day Brunch, Sunday, May 11!

Best Regards,

Peter J. Chiccarine, CHA
General Manager
Best Western Premier, the Central Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2014

We made reservations for a family group of 10 for the hotel's Easter Sunday buffet. The service was excellent; staff, including our server Victor, are professional, friendly and attentive. The food selections ranged from breakfast to dinner to deserts. Preparation and presentation were outstanding. Scheduling and table turnover was timely...no lines, no fuss. We can't wait for the next buffet.

  • Stayed: April 2014, travelled with family
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Thank MonKeyManHarrisburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Premier The Central Hotel & Conference Center

Address: 800 E Park Dr, Harrisburg, PA 17111-2807
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Harrisburg
#2 Family Hotel in Harrisburg
#3 Romantic Hotel in Harrisburg
#5 Best Value Hotel in Harrisburg
Price Range: £69 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Premier The Central Hotel & Conference Center 3*
Number of rooms: 174
Official Description (provided by the hotel):
At the Best Western Premier, the Central Hotel you are sure to experience ultra clean, comfortable guest room accommodations certain to exceed your expectations. We are confident we will provide a memorable overnight experience through friendly, personalized service paired with a distinct style, and plush guest room amenities sure to please. O’Reilly’s Tap Room & Kitchen, our on-site full service restaurant, offers breakfast, lunch, and dinner daily, and features fresh local favorites, as well as classic Irish specialties. All of our guest room accommodations include: 42-inch flat-screen television complete with HD service, Complimentary wireless high-speed internet access, Refrigerator, Coffee Maker, and Microwave, IHome clock radio and docking station, Iron/Ironing Board, In room Safe, Complimentary Bottled Water, and full use of all hotel amenities including Heated Indoor Pool, Fitness Center, Guest Laundry, Dry Cleaning Service, Extensive Business Center, and Sundries Shop.Our location is convenient to both I-81, and I-83, just east of Harrisburg, and west of Hershey. Our proximity to the Harrisburg International Airport, and Harrisburg’s Train and Bus Station, paired with complimentary shuttle service to each, make The Central Hotel a perfect venue for overnight guests. ... more   less 
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Also Known As:
Best Western Premier The Central Hotel Harrisburg
Best Western Premier The Central Hotel And Conference Center
Four Points By Sheraton Harrisburg
Sheraton Hotel Harrisburg Pa
Sheraton Harrisburg
Harrisburg Sheraton
Harrisburg Four Points
Four Points Harrisburg

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