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“Great experience!”

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Fairfield Inn & Suites Hazleton
Ranked #3 of 8 Hotels in Hazleton
Certificate of Excellence
Reviewed 29 April 2014

After a weary day of travelling from Tennessee to Pennsylvania, on our way home to New Hampshire, this Fairfield Inn hit the mark. The front desk clerk was so friendly and able to accomodate us in a great room at a great price. She also provided me with an excellent recommendation for dinner. Our room was very clean, very comfortable, and had everything we could possibly want. The breakfast was good, albeit crowded. Very convenient location to the highway. Highly recommend it to those who are in need of a place to spend the night while travelling.

  • Stayed: April 2014, travelled as a couple
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Thank Lisa302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this reviewResponded 8 June 2014

Thank you for taking the time to provide your feedback on your recent stay with us and sharing your recommendation on our hotel. It is wonderful to hear that our front desk staff was helpful and accommodating upon your arrival and with local recommendations. Everything we do is aimed at providing our guests with the best stay possible and we are glad to hear we met your expectations.

Being located just off of Interstate 81 is definitely convenient for our guests and weary travelers; thank you for pointing that out to other travelers!

We look forward to having you back to stay with us again!

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178 - 184 of 324 reviews

Reviewed 29 April 2014

From start to finish this is a great hotel. Kudos to the Manager, he or she is doing a great job. Everyone we had contact with was professional and friendly. The room was spotless. Breakfast was really great. Received a thank you card in the mail from the hotel. The BEST place we have stayed in along time.

  • Stayed: April 2014, travelled on business
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Thank D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this reviewResponded 8 June 2014

Thank you for taking the time to share your very kind words about our hotel; we truly appreciate it. We are extremely pleased to hear you enjoyed your stay with us and we will share your wonderful feedback with the rest of our staff.

We are also glad to hear you received our thank you card. We strive to provide the best stay possible and it is important to us to show our guests that we truly appreciate their business.

Thank you again and we hope you choose to stay with us again in the future!

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Reviewed 26 April 2014

From the check in (so very friendly, without being faked), to checkout (like leaving a friends house). The room was spotless. Bed was fantastic. Sauna was great. Whirlpool was very warm (as it should be). Exercise room was clean. Towels were readily available. Quiet room. Bathroom was very big. Great water pressure in shower. Parking was abundant. We went on a Sunday in April, 2014. The price (with AAA discount) was very low! But the quality of everything was not. Breakfast was fresh belgian waffles, assorted bagels, freshly scrambled eggs, great sausage patties, cereals, fresh fruit (very good), coffee, (whole) milk cartons!, toast, danish, etc. I would recommend this hotel forever (as long as it stays this way). There was not 1 thing I could find fault with. And again, the price was fantastic!

  • Stayed: April 2014, travelled with friends
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Thank Levi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this reviewResponded 8 June 2014

We are pleased to hear that you enjoyed your recent stay with us and we thank you very much for taking the time to provide your feedback for other travelers.

It is great to hear that you were able to enjoy some of the amenities we offer including our indoor pool, hot tub and sauna. These are a great way for our guests to relax after a long day or long drive in! We are also glad to hear that you enjoyed our complimentary hot breakfast; we strive to provide a variety of options that all of our guests can enjoy.

We truly appreciate your recommendation of our hotel and we will be sure to share your wonderful review with our staff. We hope to see you again!

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Reviewed 24 April 2014

Clearly the cleanest and most modern unless you push on to Wilkes-Barre - we have used this property before on the way north up the 81 corridor. Friendly staff, clean, sizeable rooms and a breakfast bar good enough to start you on your way - especially if you don't have time for the diner. As an added bonus, Damon's, likely the best pub/restaurant in town , is right in the parking lot and you get 10% off with your room key. Rates are a tad high for the level of hotel and area but its worth it - will stay as a go-to for us

Room Tip: No room seems better than the other - this is a travelers (one-nighter) hotel
See more room tips
  • Stayed: April 2014, travelled with family
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1  Thank Spiegs1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this reviewResponded 8 June 2014

Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear you enjoyed your stay with us.

Having a restaurant adjacent to the hotel that offers a discount for our guests is the next best thing to having our own restaurant! As an added bonus we also do offer room service through Damon’s for dinner for our guest’s convenience.

We would love for you to stay with us again if you ever find yourself back in our area.

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Reviewed 20 April 2014

All of the Front Desk staff were very welcoming and informative. The room was spacious and very nicely furnished. There was no noise from the neighbors or the corridor, however there was a bit of road noise, and a lot of noise from a guy drilling a hole in the parking lot (hopefully not a regular occurrence).
Breakfast was the typical offering.
The internet connection was poor, the bed not particularly comfortable, and the pillows old and lumpy, however the real issue was the sub-par housekeeping. Large areas of carpet needed vacuuming, there was popcorn behind the bed, strange footprints in the bathroom, sticky patches on the tables and most surfaces needed dusting. When mentioned to the Front Desk they discounted the rate slightly.

  • Stayed: April 2014, travelled as a couple
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Thank 4states
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this reviewResponded 25 April 2014

Thank you for taking the time to share your experience regarding your recent stay with us. We appreciate your kind words regarding the front desk staff and furnishings.

Please accept our sincere apologies for the inconveniences you experienced while with us regarding your housekeeping and internet service. We take great pride in ensuring our guest’s satisfaction and unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

Everything we do is aimed at providing you with an excellent hotel experience and we would love the opportunity to regain your trust and hope to serve you again in the future.

Thank you again for your time and valuable feedback.

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Reviewed 10 April 2014

Traveling from Fl to CT and stopped here for the first time. The hotel is conveniently off the interstate and checking in was quick, enjoyed the popcorn machine in the lobby. The gal at the front desk was very efficient and courteous. One thing about Marriotts, there are never any surprises, unless its a good one, I can always count on a quality stay wherever I go. After we arrived home, we got a thank you note in the mail for staying there. How thoughtful of them to take the time. This was a first, I have never received a thank you in the mail from a hotel for staying just one night and I'll never forget it...totally special, thank you Fairfield Inn! The breakfast buffet was very good. We had dinner at the restaurant in front of the hotel...Damon's? Is the name I think....family type fare (we had a good pizza) with so many huge TV's all on different stations, the selected program can have the volume piped in at your table, very cool...

  • Stayed: April 2014, travelled with friends
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2  Thank mtnestr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this reviewResponded 8 June 2014

We are very glad to hear you enjoyed your recent stay with us and we are truly thankful for you taking the time to share your feedback. We constantly strive to provide the best stay possible for all of our guests and it wonderful to hear your expectations were met.

It us great to hear you were able to enjoy the popcorn we provide in our lobby for our guests upon arrival. We are also happy to hear you received our thank you letter in the mail. Along with providing an exceptional stay it is also important for us to let our guests know we appreciate them choosing to stay with us and how much we value your business.

Thank you again for your feedback and we hope to see you again!

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Reviewed 19 March 2014

We stopped here driving north, arriving late and glad to be off the truck laden highways on a winter night. Our warm welcome at the front desk set the tone for what was to come when we checked in.The room was immaculate and very comfortable. The hotel was rather full but quiet and offered free parking. The qualities that make this Marriott stand out began to be revealed the next morning. As we were entering the elevator we were greeted by a woman on her hands and knees cleaning the stainless steel doors inside! She was leaving not an inch untouched, and was very friendly and apologizing for being in the way. I thought we were in her way and should be thanking her for keeping everything spic and span! We showed up near the tail end of the breakfast hours. The woman attending the spread asked on a couple occasions if we had what we wanted, brought out more cut fruit and even made fresh scrambled eggs! WOW; here it is evident the staff perform customer service at the highest level and value your patronage. They truly care!! I also commented to her that it was the first time I had seen high chairs at a hotel like this. Her reply was that they have three and want every traveler to be comfortable and safe. Now that is the way to score points with a grandmother, and any family with young children. If this wasn't enough, to our surprise we received a note in the mail a few days after we got home, thanking us for staying with them! Seriously, have you ever gotten a note like this? The manager is clearly doing a superb job of leading this team and their pride shows through and through. You can be sure the next time we are traveling we will go out of our way to stay at the Fairfield Inn & Suites in Hazelton and you should too!

  • Stayed: February 2014, travelled as a couple
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1  Thank S J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this reviewResponded 28 March 2014

Thank you for taking the time to share your recent experience at our hotel with fellow travelers. Hearing our guests’ honest feedback is very important to us and we are extremely happy to hear that you enjoyed your stay with us.

We are blessed to have an excellent team who are all very dedicated to our guests’ satisfaction and experience as well as the upkeep of our hotel and I look forward to sharing your thoughtful words with them.

We have recently changed from a continental style breakfast to a hot breakfast buffet and we are so glad to hear that you were able to enjoy this. I am also happy to hear that our thank you letter was received as we truly do appreciate and thank all of our guests for choosing to give us their business.

Thank you again so very much for your feedback and we look forward to having you stay with us again in the future.

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Additional Information about Fairfield Inn & Suites Hazleton

Address: 118 State Route 93, 118 State Route 93, Interstate 81 & Route 93, Hazleton, PA 18202-8065
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Hazleton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Hazleton
Price Range: £81 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hazleton 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Marriott Fairfield Inn & Suites of Hazleton awaits you! Our Fairfield Inn provides you with just the travel experience you are looking for. We are conveniently located off I-81 at exit 145, within the heart of Northeastern Pennsylvania. As our guest, you will experience our award winning customer service and the convenient access to many local attractions including Penn State University, Nascar at Pocono Raceway, Jack Frost/Big Boulder Ski Resort, and Whitewater Challengers. Enjoy our complimentary hot breakfast, high speed internet access and spacious, newly renovated guest rooms. Our fresh baked cookies upon arrival and complimentary coffee delivery in the morning are the kind of personal touches that will make you want to return. ... more   less 
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Also Known As:
Fairfield Inn And Suites Hazleton
Fairfield Inn & Suites Hazleton Hotel Hazleton
Fairfield Inn Hotel Hazleton
Fairfield Inn Hazleton
Fairfield Hazleton
Hazleton Fairfield Inn

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