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“Great Overnight Stay”

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Red Roof Inn & Suites Hazleton
Ranked #5 of 8 Hotels in Hazleton
Pittsburgh, Pennsylvania
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great Overnight Stay”
Reviewed 29 July 2014

We stayed here one night while on the way to New England. As others of stated, it is an older building. However, our room had been updated. The bed was comfortable and the room was very clean. We arrived later in the evening with no reservations.

Check in was quick and Shirley was very kind and friendly. She cautioned us that there were many kids staying there that night due to a sports tournament. She encouraged us to call the office if the kids were noisy or disturbing us in any way. We didn't hear a peep from the kids, or anyone else. So, it is a quiet hotel.

The breakfast was fine. The woman who took care of the breakfast worked hard to make sure everything was stocked and help when needed. She was very friendly and chatted with us.

Check out was also painless. The clerk was very friendly, but I didn't get her name.

We would stay here again when passing through the area.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travels3rd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, 1 August 2014
Customer service is our #1 priority! Thank you for sharing your stay! Looking forward to being your host again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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283 reviews from our community

Traveller rating
    93
    99
    40
    35
    16
See reviews for
89
96
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37
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
Fredericksburg, Virginia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 July 2014

I love this place. We stay there at least 2 times a yr and never had a bad time. Sonnie the manager always puts everyone first, always so kind and she always treats us like home !! We love it there. Thank you for being so kind and always taking care of me and my kids when we are home away from home. love you guys. Very clean and quite, great pool....

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lori r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, 1 August 2014
Always a pleasure to see you and your family!!! Looking forward to your return next year!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 28 July 2014

This hotel is older, as other reviews stated. And the hotel is a mix of new things and things which need updating: The bed and bedding were quite comfortable and clean, and the bathroom was updated and newer, and quite clean--which is always a huge plus, especially when travelling with little ones. However the carpet in our room was filthy (black feet after walking around) and the table in our room was completely broken--basically balancing precariously on busted legs. The exterior could use some work--peeling paint, crumbling concrete, beer cans falling off the upper balcony area (!), but the price is right, the breakfast is decent, and most of all the staff is friendly and helpful. The manager guaranteed us connecting rooms, something many (most!) hotels won't guarantee when booking--but a must for a family travelling with 5 small children. That alone raises the rating of this hotel in my opinion! :)

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Shannon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, 1 August 2014
Thank you for taking notice to renovations that are complete, and will still be on going. Pleasure to be your host. Looking forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hershey, United States
1 review
Reviewed 21 July 2014

My husband and I had a very good experience while staying at The Best Western. The staff is very customer oriented, helpful, professional, and courteous. The breakfast was okay. We found the eggs did not taste like real eggs. The sausages, waffles, and coffee were delicious. We found the swimming pool a real asset. As promised, the pool was heated. We were able to swim in the evening even though the outside temperature was between 50 and 60 degrees. The room was very clean and comfortable. We would stay again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cindy/ Fred L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, 24 July 2014
Always a pleasure to be your host!! Looking forward to your return!! Very pleased you enjoyed your stay. Customer service is our #1 priority
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 July 2014

A pleasant surprise and a good value. The place is older but the room was clean and had a fridge, microwave, hair dryer, coffee maker in addition to a very nice continental breakfast. We thoroughly enjoyed the pool and the very friendly and accommodating staff. We will return when in the area.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, 17 July 2014
So glad you enjoyed your stay!! Customer service is our #1 priority!! Thank you for sharing comments! Looking forward to being your host again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 July 2014 via mobile

This place was probably quite beautiful when it was built. It's older, but our room was more updated than I expected. The beds were comfortable and it was quiet. The bathroom was updated and the tile work in the bathroom was quite lovely. It was fairly clean (under the bed skirt we found the back of an earring, a crayon, a piece of paper and a note on cardboard). The shampoo was typical hotel shampoo, but when I asked for conditioner at the front desk I was given Pantene 2 in 1 so that was nice. The desk clerk Kiwanda was outstanding and very sweet and friendly. In all it was a good price and a nice place to stay. Room had a fridge and microwave which was nice.

Stayed July 2014, travelled with family
Helpful?
Thank Berkana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, 12 July 2014
So glad you enjoyed your stay. Thank you for sharing. Looking forward to being your host in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

A good value bed and breakfast , not to far off 1-80, for an overnight rest during a long I-80 road trip. Breakfast had all the usual continental choices plus scrambled eggs and great sausages! The sausages were more like English than American sausages. I heard the pool was heated and nice from others staying there. Fast food available a bit down the road, if needed.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank debrad697
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonnie P, Manager at Red Roof Inn & Suites Hazleton, responded to this review, 3 July 2014
Sharing your stay is greatly appreciated and very glad you were well rested to continue on your long journey on the interstate. Looking forward to being your host again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn & Suites Hazleton

Property: Red Roof Inn & Suites Hazleton
Address: 1341 N. Church St., Hazleton, PA 18202 (Formerly BEST WESTERN Genetti Inn & Suites)
Region: United States > Pennsylvania > Pocono Mountains Region > Luzerne County > Hazleton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Hazleton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Red Roof Inn & Suites Hazleton 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Red Roof Inn & Suites Hazleton is located off I-81 and is within 3 miles of downtown Hazleton, The Laurel Mall, Edgewood in the Pine Golf Course, Sugarloaf Golf Course and Blue Ridge Trail Golf Course. The hotel offers free Wi-Fi, flat-screen TVs and pet friendly rooms. When you check in, check out the fantastic hotel and room amenities we have to offer during your stay. Red Roof Inn & Suites Hazleton offers a continental breakfast (6:00am to 9:00am Mon - Fri., 7am to 10am Sat-Sun). The hotel also offers an outdoor seasonal pool (Memorial Day thru Labor Day), guest coin laundry, a business center, vending machines and a picnic area for guest use. Guests can work out free of charge at a fitness center 2 miles away. All rooms have a microwave and mini-refrigerator, free Wi-Fi, flat screen TV, cable, in-room coffee, hair dryer, iron/ironing board and a desk/workspace. This hotel offers suite rooms and select rooms with kitchens. Complimentary coffeehouse-style coffee is offered in the lobby and one well-behaved pet per room is welcome. ... more   less 
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Also Known As:
Best Western Genetti Hotel Hazleton
Best Western Genetti Inn And Suites
Best Western Hazleton
Hazleton Best Western

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