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“What a P.O.S!”

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Quality Inn Hermitage
Ranked #2 of 4 Hotels in Hermitage
Reviewed 23 July 2012

Was supposed to have 15 rooms reserved, but only got 10. Several rooms weren't ready when they were supposed to be, even after coming back several hours later. Walking down hall, another guest came out of his room, his pit bull lunged at us while walking by. Hotel stated "it seems friendly" Next time I have to stay at a "pet friendly hotel", I am bringing a gun! If hotel is pet friendly, it really needs to shampoo the floors. Was 2 areas that smelled of dog urine.
The other party numbers who couldn't get their rooms, went to Red Roo fInn(right next door.) They were happy not to get stuck at the (so-called) quality inn.
If you need to get a room in this area, go to the Red Roof Inn!!!

Room Tip: Red Roof Inn!
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  • Stayed: July 2012, travelled with family
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3  Thank Rich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 56 of 75 reviews

Reviewed 15 July 2012

I stopped here because I had to get a rental car from Chicago to New Jersey in less that 24 hours.

After 9 hours of driving, I was in need of respite, but I didn't want to stop in Youngstown, PA because it was 1am and I found Youngstown a bit dodgy the last time I stopped there.

So I continued on and discovered this Quality Inn in Hermitage, PA, which is about an hour beyond Youngstown.

Although I only stopped for a few hours of rest, they were very accommodating. I was able to get in and out efficiently, and was even able to enjoy the breakfast at 6am before taking off.

The best part was that they are extremely dog friendly. They are so dog friendly that there was a dog show in town when I stopped with my dog and the hotel was full of dog owners.

The person at the front desk was very friendly and even though they were full to capacity for their dog rooms, I explained my dilema (Chicago to New York in 24 hours) and they made it work.

The only bummer was that there was still stuff in the room when I got to it. But I was so tired and on such a limited time frame that I didn't care.

Additionally, I was told that the next town that I could stop in was another two hours, when really it was only a half hour away. It was time for me to stop, but I didn't appreciate being told something that wasn't true.

My dog and I ate dinner, slept well, ate breakfast and got back on the road all within 6 hours. I was awake, refreshed and able to get the car to New York in time.

  • Stayed: May 2012, travelled solo
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Thank Leslie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2012

Apparently, they missed the memo. This is the worst run hotel I've ever stayed in, as well as most dated, and most disgusting. The only thing they did right, was the cleaning service seems to do a great job in the room.

The Bathroom is all yellow, and you can barely fit on the toilet.. Aside from that, the staff at the front desk was completely useless when we gave them concerns over a leaking toilet (when flushed), and a leaking sink (when running).. Neither issue was fixed. Then when power went out at midnight, and some fire alarm goes off, we're guessing someone was smoking in a non-smoking room? The entire place REEKS of smoke, and musty ness. They have MAJOR water leak issues that they seem not-willing to repair.

We wound up leaving, but they told us they couldn't give a refund because we booked thru Kayak, after calling corporate on Choice Hotels, we found out otherwise, and that the manager on duty, AND staff at the front desk, had lied to us entirely. I am going to demand a full refund, or they will probably wind up in small claims court or something.

Wrote up my ENTIRE story: http://bnet.cc/hotel.htm if you want to read it.

Room Tip: Go somewhere else!
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  • Stayed: June 2012, travelled as a couple
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1  Thank Tagban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

Stayed here for a weekend while visiting family and admittedly chose the hotel based mostly on price/location. You get what you pay for as the saying goes. Front desk staff were pleasant enough and check in was quick. We had a non-smoking room but had to get through dingy hallways that absolutely reeked of cigarette smoke before we entered our room. Thankfully the room didn't smell of smoke and the bed was comfortable. The bathroom was tiny and circa 1975 with harvest gold/yellow fixtures and floor.

The room was relatively clean but housekeeping was spotty. They came to clean the room while we were out and emptied the trash, but took the used towels without replacing them and didn't make the bed. Maybe they were interrupted and meant to return to finish but forgot?

The included breakfast was awful...coffee was empty, waffle batter empty, yogurt not refrigerated, there were some type of flat yellow disc that we assumed were eggs only because they were next to the dried up microwave sausage patties. We left and went to Bob Evans up the road, thereby negating any savings we had on the room.

The hotel is pet friendly and we would only considering staying here again if we were traveling with our dog and needed a pet friendly hotel, but if it were just the two of us we would pay the extra $ and go elsewhere.

  • Stayed: June 2012, travelled as a couple
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1  Thank BLH613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2012

Worst Quality Inn I've ever stayed in. The bar/night club clientele set the tone and made you sure to remove anything of worth from your vehicle. Not worth the price. Bad when the Econo Lodge's rating is higher than the Quality Inn.

Room Tip: Go elsewhere.
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  • Stayed: March 2012, travelled with family
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5  Thank rk821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2011

We needed to stay in a pet friendly hotel so you always take your chances. This place had friendly staff and placed us near an exit which is good for pet owners. The place is old but clean and passed my wife's test. The room we stayed in was in need of renovation but the beeding was good and the room was adequate. One of the wings of the hotel is closed which made my wife think of "The Shining" but in the end, the stay was good. The breakfast was good and the dinner the night before from the attached Italian restaurant was good as well.
All in all, not up to the Quality Inn standards we have stayed in the past but adequate for an overnight.

  • Stayed: September 2011, travelled on business
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1  Thank WinstonB261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2011

Stayed here overnight while traveling. Cheap price, but got what paid for. Rooms and entire hotel in need of renovation. Room was clean, but very old in all respects. Was hoping for more from the Quality brand but was let down here. Do not recommend!

  • Stayed: August 2011, travelled with family
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3  Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Hermitage

Address: 3200 S Hermitage Rd, Hermitage, PA 16148-7043
Phone Number:
Region: United States > Pennsylvania > Hermitage
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Hermitage
Price Range: £47 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Hermitage 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Quality Inn Hermitage Hotel Hermitage
Hermitage Quality Inn

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