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Hampton Inn & Suites Hershey
Ranked #4 of 25 Hotels in Hershey
Reviewed 20 July 2014

This hotel is older but well cared for at all times. The pool area is very good. Breakfast is ample and there are several choices each morning. The suites are tremendous as far as space and include a complete kitchen with range, dishwasher, refrigerator, dishes and cutlery. It is a shame that the atmosphere is marred by families who allow their children to run rampant. There was running in the halls until 11:00 PM. The pool was fun until a group started doing cannonballs and diving, both of which are not allowed. These same children opened the security door to allow someone they knew to enter. The parents were appalled that we were upset about the behavior. The children were allowed to serve themselves at breakfast making tremendous messes which were again left and nothing was done by the adults as to supervision. As we were traveling with three children that we don't allow to act in this manner this was shocking.

It is very hard for the hotel to manage these individuals. I stood in line for 10 minutes to return our room keys upon checking out only to discover that the two women and children in front of me were just talking and not even in the queue. They didn't apologize either.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank journeymaid48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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692 - 698 of 1,119 reviews

Reviewed 14 July 2014

This hotel was such a quick trip to and from the park that we often came home for afternoon breaks. Rooms were clean; staff was friendly. The breakfast was what I'd expect, but they did a great job replenishing and having plenty of seating.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
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3  Thank Suzanne1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

I stayed in this Hampton inn I will say that the staff was amazing!! They helped me and my family.. I will stay here again without a doubt. I will recommend this hotel to anyone..and it it's really close to hershey park...

  • Stayed: July 2014
    • Value
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Thank F_Matriv17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

we have had an amazing time here. pulled in and the staff is fantastic! they even came out to our car to let us know the restaurant they suggested happened to be closed on Sundays. They had another suggestion that was amazing. Even offered to loan us an umbrella during the crazy rainstorm. Fantastic service, clean and updated rooms, and amazing staff. what more could you want?

  • Stayed: July 2014, travelled with family
    • Value
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Thank melissareichert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

Pros:
close to park
Clean
Breakfast included
Get a two room suite for price of one room at Hershey Lodge
King sized beds

Cons:
Difficult layout
Elevator VERY slow and not centrally located (we just used stairs)
Pullout sofa uncomfortable (my little kids complained and they usually sleep anywhere)
There are little groups of chairs spread throughout hotel and the first night we were there a group of young women hung out drinking beers until late....

  • Stayed: July 2014
    • Value
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Thank Mazziebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

We stayed here overnight while traveling north. We decided to take a day and visit Hershey Park. With that said, we weren't in our room very long, and found it satisfactory for our needs. The hotel was a little dated, the parking was kind of tight, the beds were okay, and the place was clean. The pool was heavily chlorinated, so be warned. The kids' eyes were burning well into the next day, and we noticed a lot of corrosion on the metal in the enclosed pool area. The gym was typical of a small hotel gym, but the treadmill worked, so I was satisfied. It's a close drive to the museum and amusement park. The inclusive breakfast was standard fare (oatmeal, cereals, fruity, yogurts, boiled eggs, toast, muffins), something for everyone and nice to not have to go out to eat. I wouldn't do an extended stay, but it was fine for a 1-2 night stay. There's a quaint little restaurant next door where we could walk and eat dinner, so check that place out, too. Nothing fancy, but the food was pretty good!

Stayed: August 2013
1  Thank vas4lovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

This is an older property that is in need of attention; only the lobby has been renovated. The remainder of the hotel is disappointing. But the biggest problem is with the smokers and dogs in the rooms. These two factors made for a very unpleasant and smelly stay. I will never stay here again.

Room Tip: Request a room that is the furthest away from the smoking rooms. Bring a sound machine to drown out...
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  • Stayed: July 2014, travelled with friends
    • Value
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2  Thank Michaelene N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill D, General Manager at Hampton Inn & Suites Hershey, responded to this reviewResponded 22 April 2015

Thank you for your business and I regret your experience was not what you expected. We are the only pet friendly hotel in Hershey. WE have pet owners sign a conduct code which we enforce. We are a non-smoking hotel but its unfortunate some guest disrespect that policy. We have purchased equipment that can remove smoke smell when we notice it during our room inspections. Our newly renovated rooms will go along way to offer a beautiful look and a fresh new smell.

We hope to have you back.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Hershey

Address: 749 East Chocolate Avenue, Hershey, PA 17033-1212
Phone Number:
Region: United States > Pennsylvania > Hershey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Hershey
#7 Romantic Hotel in Hershey
#9 Family Hotel in Hershey
Price Range: £93 - £188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Hershey 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hampton Inn & Suites Hershey Hotel Hershey
Hampton Inn And Suites Hershey
Hampton Inn Hotel Hershey
Hampton Inn Hershey
Hershey Hampton Inn
Suites Hershey

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