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“Would only stay here if there were absolutely no other rooms available”

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Cocoa Country Inn at Hershey
Ranked #16 of 25 Hotels in Hershey
Reviewed 10 September 2010

This is the kind of hotel you would pick if you purely JUST needed a place to rest your head at night. It was obviously old, and the rooms need updating. The hotel is "quaint," but the rooms were not. The building I was in:
-the ice machine was old, and in the far corner of the basement. The hallway down there is just creepy
-the "closet" consisted of a metal bar under the tv shelf in the corner
pros:
-there was a small fridge in the room
-the sheets seemed very clean
-there is a pool

The hotel overall was just... eh. It definitely wasn't great by any means, and it seemed to just be "enough to pass codes." I don't know. I hate to talk bad about anything, but several times I was tempted to find a different hotel.

Stayed: August 2010, travelled as a couple
Thank Kel22183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottHer07, General Manager at Cocoa Country Inn at Hershey, responded to this reviewResponded 10 May 2011

Thank you for taking the time to write us a review! You will be pleased to hear, we are now fully renovated as of May 2011. Please check back with us to see for yourself how we have heard your comments and made the necessary changes. In fact we won and award on May 5, 2011 for the most improved property! We will be uploading new photos periodically and we hope you give us a new chance to serve you in the future!

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142 - 148 of 160 reviews

Reviewed 16 August 2010

I booked a stay here and guaranteed it with a credit card. We got there about midnight and was given a room in the basement. There was no air conditioner in the room, the room had a terrible smell and I don't know what kind of mattresses they had, but they were paper thin. The manager was very nice about the whole thing and offered me a full refund, however, I had to find a hotel/motel at 1:00 in the morning for myself and four children. Finally, we got a room at the Comfort Inn for a ridiculously high price, but at that point, I had no choice but to pay for it.

  • Stayed: August 2010, travelled with family
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Thank TerriReginelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottHer07, General Manager at Cocoa Country Inn at Hershey, responded to this reviewResponded 10 May 2011

Thank you for taking the time to write us a review! We are extremely sorry to hear about your experience at our property. In good news: You will be pleased to hear, we are now FULLY renovated as of May 2011, with brand new bedding, carpets, paint, drapes, large 27" tvs and updated bathroom amenities. Please check back with us to see for yourself how we have heard your comments and made the necessary changes. In fact we won and award on May 5, 2011 for the most improved property! We will be uploading new photos periodically and we hope you give us a new chance to serve you in the future!

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Reviewed 9 August 2010

Stayed there this past weekend...Was hesitiant at first when booking, however it had the best rate. When we got to the room we felt the place was better than expected. The room was nicely rennovated and the air was working. The owner/manager was very accomodating to our requests. Everything was clean! The room was very comfortable. It was nice having a fridge and microwave and GREAT TV. I would definitely stay there again! The staff was very friendly!

Stayed: August 2010, travelled with friends
1  Thank lisag325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2010

A very helpful staff, newly painted, new flat screen TV with cable,recent name change (?) unfortunatly fridge ( $3.00 fee ) didnt get cold until the next morning as we were leaving. Antique air conditioner couldn't keep up with the muggyness outside, so didn't get much sleep due to the warmth in the room.The pool looked nice, and we got some discount tickets for restaraunts in the area. New owners should get some time for improvements,so give 'em a chance in a while....also bring a clock or radio since none was provided..

Stayed: August 2010, travelled as a couple
1  Thank 1hungryguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2010

This place is an absolute dump...I am going to make a complaint with Motel 6 when I am done with this.

We were on a motorcycle trip and we needed a place to stay so this was the only place that was available,

We walked into the room and everything was unplugged....all the lights...the air conditioner was not on and it must have 100 degrees in the room...the clock was even unplugged.....the room never cooled down either we were sweating all night....

The toilet was broke....the fan in the bathroom was not working.....the lady who worked the front desk could not understand english and had no idea what we were talking about...and these were newly remodeled rooms????

There was a cheerleading competition going on the day that we were there and from talking to some of the parents there a lot of there friends left and went to a different hotel - thats why we ended up with a room - of course it was one of the rooms that had many problems....

  • Stayed: July 2010, travelled as a couple
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1  Thank cyndy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScottHer07, Manager at Cocoa Country Inn at Hershey, responded to this reviewResponded 17 July 2010

Unfair Review! Perhaps the guest has been missing out on all the public service announcements made by our President about energy savings. Why would a hotel leave all the utilities plugged in and running if we are not sure a guest will be checking in?? The guests came to the office after staying 2 nights asking for a full refund. Smoked in a non-smoking room, left cigarette butts in the bathroom to name a few violations of hotel policies... please be honest and sincere in your reviews. We can be reasoned with, we cannot be lied to.

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Reviewed 2 July 2010

I have stayed at this motel 3 times this year with my two kids. We stayed in February, April, and June. I have been more than happy each time. We just returned last Saturday from our 3rd visit. We were sad to leave. The staff are so nice and friendly, they make you feel like you are right at home. If you need something, they take care of it right away. Our room was very clean, we had a flat screen TV, WiFi, refrigerator, comfortable beds, clean bathroom, everything was great!!! My kids also love this place and we have always felt safe staying here. We really enjoyed the pool, it was very clean, well maintained, and just the right temperature. The deck is huge with plenty of chairs for relaxing and sunbathing. We are planning to return in August and will stay here again, thanks again to all the staff for making our stay here great!! We will see you again soon!!!!

  • Stayed: June 2010, travelled with family
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2  Thank anitamaria9799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2010

I did not expect this to be the Ritz or other great Hotel But....
We asked for a smoking room which we were given this room was in back of the hotel on the bottom floor which was nice to be away from the main road. The staff (2 that I saw in 4 days) was nice. Our room on the inside was not rennovated as the Motel 6 website claims and did not have a flat screen TV . In fact had a small 19 inch on a shelf in the corner. The carpet had multiple mystery stains and the sheets were so thin you could see thru them . We proceeded to go to Wal_mart and buy 2 sheet sets for $6 that were better than the ones the Hotel uses. We also re cleaned and sanitized the entire room which got rid of the musty old smell so if you stay here ask for room 122 it has been cleaned and sanitized recently....
Went to order Pizza but the room phone did not work at all. The lights in the hallway worked when they wanted to and the outside door lock worked after you inserted the key card about 6 times or more. I dont know if the keycards are ever recoded since they all have the room #s written on them ... Not too good for security (How many are out there never returned)
All of the hotels I have ever stayed in say never to write the room # on your key cards for security reasons...
But a plus to this hotel is its closeness to Hershey and the pool looked nice even though we never got to use it....

  • Stayed: June 2010, travelled with family
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Thank BP44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cocoa Country Inn at Hershey

Address: 1518 E Chocolate Ave, Hershey, PA 17033-1167 (Formerly Motel 6 Hershey - Grantville)
Region: United States > Pennsylvania > Hershey
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 25 Hotels in Hershey
Price Range: £49 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cocoa Country Inn at Hershey 2*
Number of rooms: 31
Official Description (provided by the hotel):
We are a newly renovated Inn! We upgraded to new furniture in 2016 and large TVs in all rooms. Featuring all NON-SMOKING ROOMS! We offer an Outdoor Pool with a large deck. Diamond Award Winner. Just 1.2 miles from Hershey attractions!! Hershey Park visitors family favorite! Microwave and Refrigerators in all rooms, FREE Morning Coffee, FREE WiFi in all rooms, Coffee Makers, Irons, Ironing Boards, and Hair Dryers are some of the amenities we offer. ... more   less 
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Also Known As:
Cocoa Country Inn And Suite At Hershey
Cocoa Country Inn & Suite At Hershey Hotel Hershey

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