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Fairfield Inn & Suites Hershey Chocolate Avenue
Ranked #5 of 25 Hotels in Hershey
Certificate of Excellence
Reviewed 27 April 2013 via mobile

First let me say that this is a new property and so the rooms are clean. That is the only positive. The rooms are small. Walls are paper thin and you hear everything in the halls and adjacent rooms. Front desk staff is nice but management is indifferent. I asked for a drinking glass. They have none. The manager claimed this is a Marriott standard. I've stayed at many Marriott. I can usually get a glass. Meanwhile they had a reception for the investors and a table full of glasses. But they were unwilling to allow a guest to use one. Clearly they value the investors more than the guest. Location is seedy. Across the street is a rundown bar and a hotel that is very questionable. I would not walk the streets at night. So if you have a choice, might want to second guess this place. When the new wears off it will be a complete dive.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
8  Thank justwantstotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CISHersheyADOS, Director of Sales at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded 16 May 2013

The management and staff at the Fairfield Inn & Suites Hershey appreciate all the comments we receive from our valued guests. Our goal is to give the best customer service possible so we appreciate all feedback….and evaluate it to improve our standard for you the guests.

We hope you visit with us in the future!

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Reviewed 13 July 2016 via mobile
Google Translation

Stayed: July 2016, travelled with family
Thank Yehuda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded 14 July 2016

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Reviewed 27 June 2016
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  • Stayed: June 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank LG4KL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded 27 June 2016

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Reviewed 27 December 2013 via mobile
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Stayed: December 2013
1  Thank marta g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Hershey Chocolate Avenue

Address: 651 West Areba Avenue, Hershey, PA 17033-1929
Region: United States > Pennsylvania > Hershey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 25 Hotels in Hershey
Price Range: £106 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hershey Chocolate Avenue 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast ... more   less 
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