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“Very nice option for Hershey”

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Fairfield Inn & Suites Hershey Chocolate Avenue
Ranked #5 of 25 Hotels in Hershey
Certificate of Excellence
Reviewed 24 February 2014

We have stayed at various hotels in and around Hershey including the Hershey Lodge and Country Inn and Suites and others on the east side of Harrisburg (Holiday inn, Courtyard, Residence inn) and found this hotel to be the nicest around for the price. Of course, February is off season so the prices and occupancy were low.

We got a great rate for a Thursday night on a 2Q + sofa suite. The room was very spacious considrting there were 2 adults and 2 teen boys. Two TV's kept everyone from arguing about what to watch. The room even had a microwave and frig. Bathroom was roomy, too.

The hotel is less than a year old and still looks very clean and new. It is located on a side street of Chocolate Ave (behind a Staples plaza). The fron desk told us there were no rooms with views of Hershey Park. We looked out over the back of the Staples plaza and were on the 3rd floor.

I only had 2 minor complaints. One was that the booth I sat in for breakfast was very uncomfortable maybe due to excess use? The other was the "Canadian bacon" served for breakfast. It wasn't round but looked like a very dark version of std bacon. It also had zero taste. Not sure what was wrong with it. The other option was scrambled eggs which were OK. i did like the fact that they had 24 hour coffee and tea service. They are one of the few places which offer tea besides the generic orange pekoe. They had several options of Bigelow incl my favorites Earl Gray & English breakfast.

I would definitely look at this hotel if I return to Hershey. I would imagine it is very busy in the season since the rooms can hold up to 5 persons and there's free breakfast. In my experience that will mean a really crowded hotel. But for the off sean, it is a nice quiet option.

Room Tip: All rooms are likely comparable. I would suggest the 5th floor if you want to be sure there won'...
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  • Stayed: February 2014, travelled with family
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1  Thank HFLtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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353 - 359 of 454 reviews

Reviewed 23 February 2014

A Sweet surprice...As a Platinum Marritt member love this hotel...the new design is very useful for us business travelors...well thought out design. The staff was fantastic!! One of the best in the country! The front desk made us feel welcome and valued. The room was perfect, love the automatic light in the bathrooma and the hooks through the room for us to use. The orange ice bucket....so sweet same color as our company logo. Gathering area in lobby very engaging and well uses by customers.
Easy access from freeway and food close by. The manager personally called me to check how my stay was and the assistant manager was wonderful when I needed his assistance related to my credit card. Amazing staff, hotel close to all of the Hershy Park locations...perfect stay.

Room Tip: I all ask for high floor but this facility is so quiet sleeping was very easy. Plenty of parking
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  • Stayed: February 2014, travelled on business
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4  Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

Everything excellent !!Location is very good to anything , roomis big and clean, and the price is very good, restaurant is big and breakfast is del.....................................................?..

  • Stayed: December 2013, travelled with family
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2  Thank Chin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

We had wanted to stay at the Hershey Hotel but there were no available rooms. The Fairfiled Inn was about half the price. Everything was fine. This is a hotel that appeals to families traveling with kids. We have two little ones and they enjoyed the indoor pool (it was snowing) and the buffet breakfast. The staff was very nice and the hotel seemed new and well maintained. It is in a good location and very close to eveything. Very nice stay.

  • Stayed: December 2013, travelled with family
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Thank RobbyRob62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014 via mobile

We arrived at the hotel after hours and were greeted by a very friendly employee. I believe her name was Kaitlyn from (LI)When I mentioned we were in town to celebrate our anniversary she accommodated by upgrading our room to a suite. This was great for my family of five. The room was extremely spacious with a fridge and microwave. The kids had their own area with their own TV... they felt like adults. The breakfast was great. Bagels,eggs,sausage,cereal. Lots a of juice. The pool is small but very clean and big enough for kids. My wife left something poolside and I went back for it literally 2 min later and it was gone. It turned out that the cleaning staff found it and turned it in. Very honest and thorough with maintaining the cleanliness. The location is close to all attractions but set off the road which I find peaceful. I would absolutely recommend this location as I already have to friends who go to Hershey every year.

  • Stayed: January 2014
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Thank sd102392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

Brand new, beautiful, with friendly staff. We stayed one night in a suite which gives extra space and a sofa. Truly the best one night stay we've had in this type of motel. Pool was a bit small, but we didn't have the time to use it. Breakfast was the best "free" breakfast we've had a this type of place. We forgot our toiletry bag and found a CVS around the corner. Located a short drive from Hershey, we were glad to find a vacancy. It is not exactly on Chocolate Ave, but close enough. Had a lovely dinner at the Chocolate Grill. Get the sampler flight from Troeg Brewery.

  • Stayed: December 2013, travelled with family
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Thank gretchgarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded 13 January 2014

Thank you for your wonderful review. We are glad to hear that you enjoyed your stay. It sounds as if all your needs were met with the Free Breakfast and the CVS around the corner. I am very glad we were able to accommodate. If you are every in Hershey again, please come back and see us again! If you didn't try the Brisket at Troegs you need to go back and do so, it's amazing!!!! Hope to see you soon!

Thank You,

Molly Troutman
General Manager

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Reviewed 7 January 2014

Our family recently stayed there this past weekend traveling back to NC. Service was great and a special thank you to Johanna at the front desk. She was very professional, accommodating, and willing to go the extra mile to ensure we were taken care off. Room was very clean and the breakfast the next morning was a good sendoff for our journey. I would highly recommend staying here when visiting Hershey.

  • Stayed: January 2014, travelled with family
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2  Thank DUKECMV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
molly_troutman, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this reviewResponded 10 January 2014

Thank you for your wonderful response. We are glad to hear that you enjoyed your stay with us and felt your room was clean and the staff were very friendly. I will surely pass along your nice comment about Johanna, she truly is an asset to our business. If you are ever in the Hershey Area again, we would love to have you stay with!

Thank You,

Molly Troutman
General Manager

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Additional Information about Fairfield Inn & Suites Hershey Chocolate Avenue

Address: 651 West Areba Avenue, Hershey, PA 17033-1929
Region: United States > Pennsylvania > Hershey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 25 Hotels in Hershey
Price Range: £112 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hershey Chocolate Avenue 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast ... more   less 
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