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“Clean and Friendly. Parking is Limited.”

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Fairfield Inn & Suites Hershey Chocolate Avenue
Ranked #4 of 25 Hotels in Hershey
Certificate of Excellence
New York, New York
Level 5 Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Clean and Friendly. Parking is Limited.”
Reviewed 18 August 2014

We had a two bed room that had plenty of room for two teens and two adults. It's not a suite by any means but definitely a good place to crash after visiting Hershey Park.
They could have done a little better job at soundproofing the bathrooms but it's not a big deal. Parking was tough on our first night. We got back late and there was only one spot. There were a few unmarked spaces where a few cars could easily fit but I don't know how the hotel would feel about cars being put there.
And watch out for the free food in the mornings.....people go crazy for free stuff!!

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank lut5556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, 25 August 2014
We appreciate your comments and suggestions as all were taking to heart! In fact, all of our suites have recently been renamed to studios, eliminating further confusion. We are also allowing loading dock parking along the back fence during after hours only for extra convenience when no such operations take place.

Please come back and see us again real soon!
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446 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
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English first
Philadephia, PA
Level 4 Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 August 2014 via mobile

The rooms were clean and well appointed. The staff was very friendly and welcoming. They were very close to Hershey. Breakfast was pretty good too but it was a bit crowded. The only thing I would add is a shuttle to Hershey Park. Several restaurants close by.

Stayed August 2014
Helpful?
1 Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, 25 August 2014
Thank you for choosing us on your vacation visit to the Hershey Park. We are thrilled you you've had a terrific experience. Our staff appreciates your kind note of friendliness, as all of us were happy to have you and cannot wait to welcome you back!
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Cochranville, Pennsylvania
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 August 2014

The hotel is new. The staff very friendly. Room was clean and had ample number of towels. Noise was average. Not the greatest location but we were there for the park. Breakfast is free, the usual items you would get with most chain inclusive, eggs, sausage, waffles, cereal, yogurt and all the juices and coffee you can drink.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, 21 August 2014
Thank you so much for giving us a thumbs up! We're especially pleased to hear we've exceeded your expectations in friendliness, efficiency and amenities. Please come back to see us on your next visit!
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Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 August 2014 via mobile

We had two adults and four kids under 12 in the room with two queens and a pullout. We all fit comfortably and slept well. Everything was exceptionally clean. No weird smells or anything like that. The free breakfast was fine. Breakfast was the only time we realized the hotel was filled. During other hours the place was very quiet. Pool was small but well maintained and a nice way to cool down after a day at the park.

Stayed August 2014
Helpful?
2 Thank Jnkg441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, 15 August 2014
Thank you for allowing us the pleasure of serving your family! We're glad you were able to enjoy all amenities and notice the exceptional cleanliness we're striving to achieve daily.

We sincerely hope you've enjoyed your visit to the Hershey Park, as well. Please come back and visit us again soon!
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Indianapolis, Indiana
Level 6 Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 11 August 2014

This hotel is conveniently located near the Hershey Attractions, the staff is super friendly and informative offering suggestions of attractions to see and getting maps and brochures for us when we asked, the hotel décor is modern and looks new, rooms were nice and clean, pool was clean, free continental breakfast was good.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank 4320jdfarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, 15 August 2014
Thank you for the amazing review! Front desk staff especially appreciates hearing their suggestions were helpful. Please come back to see us soon!
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Level 6 Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 August 2014 via mobile

Hotel was very nice. Room was spacious , bathroom big and clean. A bit pricey but it includes a good breakfast( make sure you get up early to get the eggs) very close to Hershey ! No problems at all.they also have free wi-fi.Would definitely stay there again

Stayed August 2014
Helpful?
1 Thank Bettyann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, 15 August 2014
We are thrilled you enjoyed your stay and cannot wait to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2014

The hotel is very modern and clean. But I take issue with the little things....like having enough towels.... We had a suite that sleeps 6 - should be given towels for 6 people. We stayed 2 nights and each time didn't have enough towels.... Some of us took 2 showers a day after a hot day at Hershey park... Other issue is that I called the front desk repeatedly for towels with no answer, go down, no one there...wth. Happened the next day too... It's stupid stuff like this that causes less than 5 ratings...

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank gouldy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HERSHEYFFI_GM, General Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review, 10 August 2014
We are profusely sorry for the non response and the shortage of towel issues you experienced during your stay. Please allow us the opportunity to review our processes and get back to you with appropriate findings. Both discrepancies are very uncommon based on previous reviews and have us very concerned and diligently reviewing our procedures.

Again, we sincerely apoligize and ask to give us another chance to make your 5 star experince! Hoping to see you again soon!
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Additional Information about Fairfield Inn & Suites Hershey Chocolate Avenue

Property: Fairfield Inn & Suites Hershey Chocolate Avenue
Address: 651 West Areba Avenue, Hershey, PA 17033-1929
Region: United States > Pennsylvania > Hershey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 25 Hotels in Hershey
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Hershey Chocolate Avenue 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue opened April 2013. The hotel is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast ... more   less 
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