From the moment I walked into the elevator I knew this place was a dump! Our room was filthy. There was some sort of white stuff splattered up the wall and across the picture above the bed. The phone was disgusting, dirty brown. There was hair in the shower and the light in the bathroom would go out and on every few minutes..real fun while taking a shower. The lamp on the wall had tears in the shade. The pull out sofa, was held together with twine because the springs were all ripped off and the sheets and blanket on the pull out looked like they weren't changed from the last person that slept there. Carpets were dirty and stained. The refrigerator wasn't plugged in and smelled when we opened it. When I tried to call the front desk, I pushed zero like it said to do but got a message saying that that mailbox was full, whats up with that? When I finally got through and asked the guy who answered to bring me clean sheets, he apologized and brought them up about 10 minutes later. My husband went looking for the ice maker and went to the front desk to ask where it was, he rang the bell but nobody ever came. My husband found the ice machine in the basement, which I thought weird. He also said the pool was down there and it smelled like a stinky musty basement. While we were getting dressed the next morning to get out of there, I heard someone opening our door, as I walked over to the door the guy started to walk in(it was the same guy that was at the front desk the night before and the one who also brought me the clean sheets). I said can I help you? when he saw me he said oh, I sorry, it says here that you checked out. (he was holding a little clipboard) I sorry, I sorry he said. When we went to the front desk to finally check out, I told the young guy that was there that we were checking out and he said, oh, it says here you already checked out.. I told him well we are standing here so I guess that's wrong. I also told him that it was the worst hotel that we ever stayed in and when he asked us what was wrong I told him and all I got back was a "sorry" I would NEVER stay in this hotel again. Next time I'm going back to the springhill suites next door.
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- Also Known As:
- Quality Inn And Suites Hershey
- Quality Inn & Suites Hershey Hotel Hershey
- Quality Inn Hotel Hershey
- Quality Inn Hershey