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“Medical Trip”
Review of The Milton Hotel

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The Milton Hotel
Ranked #19 of 25 Hotels in Hershey
Williamsport, United States
1 review
“Medical Trip”
Reviewed 22 December 2013

We had stayed the night before my husbands surgery and follow up appointments. Great rates for medical patients and very helpful. We have stayed three times total. Our dog was very comfortable and the staff made her feel welcome.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Crystal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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672 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
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English first
A TripAdvisor Member
Reviewed 1 December 2013

This property is an old, dated motel. The room was small with 2 full size beds. Pillows are lumpy, sheets were scratchy, bedding had thin old blankets and mattresses were uncomfortable. Bathroom is tiny with only shower and toilet in it. Everything is old and dated. Light switch was original. Walls and floors were dirty. The only thing new is the furniture but had finger prints all over it. The location to Hersheypark was only minutes away which is the best thing going for this property.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan O, Manager at The Milton Hotel, responded to this review, 5 December 2013
Thank you for taking the time to post your review from your recent stay with us. I am so sorry that you did not find the current condition of the property to your satisfaction. I understand that we are not the most updated but our staff works hard to proved a clean and comfortable product for our guests. If I can help you with anything in the future please do not hesitate to contact me at 717-533-5665 or at aoliver@milestonehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hershey hotels

Dayton, Ohio
Level 6 Contributor
260 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 29 October 2013

Stayed here and since it was a free stay I had no choice. Friend arranged the hotel and obviously doesn't use tripadvisor. The only thing I like was the location since it was close to the highway. Its run down and outdated. Expensive for what you pay for.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isay691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan O, General Manager at The Milton Hotel, responded to this review, 31 October 2013
Thank you Marie_645 very much for taking the time to post a review of your recent stay at the Best Western Inn Hershey. I was happy to hear that you found our location to be beneficial during your trip. I am sorry that you did not find our current condition as satisfactory. If I can help you with anything in the future please do not hesitate to contact me at 717-533-5665 or at aoliver@milestonehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 October 2013

Had I listened to the other reviews, I wouldn't have stayed here. But, no, I ignored them because I thought I'd use by Best Western points for a free room (turned out to be 30,000 pts and I didn't have enough). Anyway, I went for an overnight trip and stayed here. Very raunchy smell in both the hallway and the room. The hallway was almost a pet urine type of smell. The room was more of a musty smell. The room and bathroom was an okay size, but the sink area was tiny. The sink outlet only worked when the light above the sink was on. Therefore to charge my phone, I had to leave the light on all night while I tried to sleep. The breakfast had nothing except hard boiled eggs, bread, cereal, fruit and coffee when we got there at 8:15. No eggs offered at this BW, but there was an empty waffle warmer tray. The desk clerk happily made waffles for me. Staff was friendly, but the place was definitely outdated and smelly. I would not stay here again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smitters67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan O, Manager at The Milton Hotel, responded to this review, 22 October 2013
Thank you Smitters67 very much for taking the time to post a review of your recent stay at the Best Western Inn Hershey. I do apologize for the experience that you received while you were our guest. I am so sorry that you found the condition of the property to be unsatisfactory. I do understand that we are not the most updated property but I can assure you that our staff works hard to provide our guests with clean product. I do want to thank you for the nice comment you made about the staff. They are an important asset to us and love to serve our guests. If I can help you with anything in the future please do not hesitate to contact me at 717-533-5665 or at aoliver@milestonehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Syracuse, New York
Level 4 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 October 2013 via mobile

In town for the AACA Fall Meet. Everything about this hotel Is dated. The entire place has an old, musty funk to it. Room is on the small side. One light worked only part of the time. Shower head leaked. Clock didn't work, left a note and told the desk, to no avail. Beds weren't overly comfortable. The continental breakfast was cleaned out and no effort was being made to restock it, at 730. To make matters worse, a normal $100 room is nearly doubled this week to take advantage of the car show in town. Unfortunately I think that's the norm for the area. The only positives are that the staff is generally friendly, and the location is pretty decent, right across 422 from the Hershey lodge, with lots of food choices in the area.

Stayed October 2013, travelled with friends
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan O, Manager at The Milton Hotel, responded to this review, 22 October 2013
Thank you Brian H very much for taking the time to post a review of your recent stay at the Best Western Inn Hershey. I do apologize for the experience that you received while you were out guests. I want to first thank you for the nice comment about our staff. As we are not the newest and most updated property we strive to offer the best customer service. I do apologize though that the current condition was not satisfactory for you. I will also have to discuss the situtation with breakfast with our staff as that should be fully stocked until 10am. If I can help you with anything in the future please do not hesitate to contact me at 717-533-5665 or at aoliver@milestonehotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level 6 Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 10 October 2013

This is by far one of the most over-priced and shabby hotels I've been to. We were in town for the RM Auto Auction and apparently that made prices obscene. Our rate was $210/night for a room that would go for $49 in any other city. The king size bed was horribly uncomfortable with noisy springs and a sag in the middle. One of the sheets had an old and oft-washed stain. The furniture truly was one level below fraternity house although it did all match. Instead of a closet, you have a wardrobe ... quaint, but try suspending a hanging carry-on. The facility is clean but everything else about it smacks of "no tell motel". You might want to leave this one off your Bucket List.

Room Tip: If you are FORCED to stay here and don't mind climbing stairs, go for the top floor on the end a...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMETravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan O, Manager at The Milton Hotel, responded to this review, 22 October 2013
Thank you JMETravel very much for taking the time to post a review of your recent stay at the Best Western Inn Hershey. I do apologize for the experience that you received while you were our guest. I am sorry that you found the current condition of our hotel as unsatisfactory but I do thank you for noting that our property is clean. Our staff works hard to produce a clean product for our guests. I do understand how you feel when it come to the rate of that weekend. Like you noted when the car show is in Hershey all of our rates increase. If I can help you with anything in the future please do not hesitate to contact me at 717-533-5665 or at aoliver@milestonehotels.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
morristown
1 review
Reviewed 2 October 2013

Hotel is in desperate need of renovation and overall upkeep in every area. The carpets were threadbare, the curtains were ripped, the pillows were heavy,lumpy and thin, the linens were grey instead of white. The exterior had a non working and uncleaned fountain and shrubs were unkempt. There was a wet paint sign on doorways in lobby which remained during our stay though the paint had long since dried. An overall lack of attention to detail

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Milton Hotel

Property: The Milton Hotel
Address: Rte 422 and Sipe Ave, Hershey, PA 17033 (Formerly Best Western Inn Hershey)
Region: United States > Pennsylvania > Hershey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Hershey
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — The Milton Hotel 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western

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