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“New hotel, beds uncomfortable”

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Courtyard Pittsburgh West Homestead/Waterfront
Ranked #2 of 2 Hotels in Homestead
Reviewed 26 May 2012

This hotel is very new, the rooms are very spacious. It is in a shopping complex where you can find many restaurants, shops and a movie theater. It's conveniently 15 mins. drive from Downtown, without having to go into the traffic. The rooms are very clean and beautifully decorated, however the beds were very uncomfortable; they are too soft and you sink into the bed. The rooms are a bit cheaper than the downtown hotels, but much expensive than an average hotel. With the amount of money that we paid, I expected a better sleeping quality. Breakfast is not included in the price, there is plenty of free parking, though, which is a plus.

Room Tip: A room looking towards the river would give you a pleasant view.
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  • Stayed: May 2012, travelled as a couple
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Thank Olivia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Olivia V,
Thank you so much for taking the time to write a review. I appreciate all of your feedback and will be sure to share your comments with our team during our next meeting. I hope you choose to stay with us next time you are in the area!
Sincerely,
Beth Neuschwander, General Manager

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185 - 191 of 244 reviews

Reviewed 24 May 2012

This was my first of many upcoming visits to the area. I found the facility clean with a very friendly staff. The only thing I found that wasn't so good was the pricing at the small lounge they have. Pricing is high and quantity provided unless beer is small.

Room Tip: Ask for the river side for the view.
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  • Stayed: May 2012, travelled on business
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Thank guardgrey51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 June 2012

Guardgrey51,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. My apologies for the issue you had with the lounge, thank you for bringing it to our attention. We look forward to seeing you next time you’re in the area!

Yours truly,
Beth Neuschwander, General Manager

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Reviewed 13 April 2012

We stayed he last summer and decided to return for business/pleasure. Great area, clean hotel with fridge, awesome pool, wonderful and friendly staff. When traveling to this area we will always stay here, now off to the lobby to grab a fresh-baked cookie! Awesome!!!

Stayed: April 2012
1  Thank clevelandm0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this reviewResponded 17 April 2012

Clevelandm0m,
Thank you for your review and recommendation! We’re so glad you enjoy staying with us; we greatly appreciate your loyalty and taking the time to share your comments. We look forward to seeing you again!

All the best,
Beth Neuschwander, General Manager

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Reviewed 11 April 2012

This hotel was perfect for visiting Carnegie Mellon University. There are many hotels within a few miles of the university but they were either nice and too expensive or cheap but very shabby. The Courtyard West Homestead is a beautiful hotel with reasonable pricing and only a ten-minute drive to CMU. There is excellent shopping and ample dining options within walking distance. The hotel also has a lovely river-view patio with a fire pit that was much appreciated on a chilly March evening. The staff was very friendly and the breakfast buffet was delicious. I will definitely stay here the next time I visit Pittsburgh.

Room Tip: Be sure to request a river-view room. It's not a spectacular view but it is better than looking...
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  • Stayed: March 2012, travelled with family
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1  Thank chris3233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this reviewResponded 13 April 2012

Chris3233,
Thank you very much for your review. It’s great to know you and your family enjoyed the hotel. We appreciate all of your feedback and we can’t wait to see you again!

Yours truly,
Beth Neuschwander, General Manager

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Reviewed 16 March 2012

my partner & I stayed at the property on a Friday night in March. The Front Desk clerk, Dave, was wonderful. He answered all of our questions & was very friendly. Mike, the bartender was also a blast. He stayed open for us, even though he had to work the Front Desk at 7am the next morning.
The breakfast was good, although the server was a little less than friendly.
Overall, it was a great stay in a clean, friendly hotel.

  • Stayed: March 2012, travelled as a couple
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2  Thank cantogypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this reviewResponded 19 March 2012

cantogypsy,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to now you enjoyed your stay and the level of service we provide. Thanks especially for recognizing Dave and Mike, it made their day! We look forward to seeing you next time you’re in the area!

Yours truly,
Beth Neuschwander, General Manager

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Reviewed 14 March 2012

We stayed at the Waterfront last weekend with our son and his wife and their young sons. The boys loved the experience, as did we. It was their first time in a hotel and it was special for them. The front desk staff and facilities were excellent, as expected. The boys were excited for the pool and it didn't let them down. Unfortunately, the hot tub jets weren't working, though it was hot. We asked about it and were told someone would be over, but nobody ever came. It didn't really impact us much, but it was puzzling and out of character for this hotel group. There are lots of places to eat and drink close by, and downtown Pittsburgh is an easy drive. It is a very busy area on the weekend, so be prepared to wait a bit for your dinner seating. Very good value for the price.

  • Stayed: March 2012, travelled with family
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2  Thank Cambria5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this reviewResponded 19 March 2012

Cambria5,
Thank you so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. My apologies for the issue you had with hot tub, thanks for bringing it to our attention. We look forward to seeing you next time you’re in the area!
Yours truly,
Beth Neuschwander, General Manager

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Reviewed 7 March 2012

We stayed at this hotel March 3, 2012 for a birthday getaway to go to the Improv Comedy Club. This hotel was beautiful and the surrounding area was amazing with all the shopping, restaurants and bars. The rooms were big and decorated perfectly and we had a view of the river. When we came back to the hotel after the Comedy Show, there was a big fire in a pit out back on the patio facing the river and we took drinks outside and chilled out by the fire. The staff were all friendly. The breakfast buffet was good but not worth the price because they didn't put any more food out after 9:30 so all I had was eggs and some fruit with coffee so that would be the only complaint.

Room Tip: I enjoyed the room with the river view.
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  • Stayed: March 2012, travelled with friends
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1  Thank Jan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at Courtyard Pittsburgh West Homestead/Waterfront, responded to this reviewResponded 8 March 2012

Jan T,
Thanks so much for your review and recommendation! We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we look forward to seeing you again!

Best regards,
Beth Neuschwander, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Pittsburgh West Homestead/Waterfront

Address: 401 W Waterfront Dr, Homestead, PA 15120-5061
Region: United States > Pennsylvania > Homestead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Homestead
Price Range: £94 - £504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Pittsburgh West Homestead/Waterfront 3*
Number of rooms: 94
Official Description (provided by the hotel):
A perfectly situated Pittsburgh West Homestead hotel in Pittsburgh's premiere shopping and entertainment complex, the Courtyard Pittsburgh Waterfront hotel provides guests with all of the luxuries you come to expect from a Marriott hotel. The Courtyard Pittsburgh Waterfront is comprised of thoughtfully appointed guest rooms that offer you a perfect place to work, relax, and recharge. Our guests enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi at this Pittsburgh Waterfront hotel. Begin your day in the Courtyard Cafe and enjoy a full selection on the hot buffet breakfast or menu choices. Relax in the indoor pool and whirlpool or enjoy a cocktail on our outdoor patio with a dramatic view of one of the famous "Three Rivers". Convenient among Pittsburgh Waterfront hotels, we are close to many area businesses and attractions including Kennywood and Sandcastle Water Park. We invite you to experience the Courtyard Pittsburgh West Homestead when in Pittsburgh! ... more   less 
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Also Known As:
Courtyard By Marriott Pittsburgh West Homestead/Waterfront Hotel Homestead
Courtyard Pittsburgh West Homestead
Courtyard Homestead
Homestead Marriott
Homestead Courtyard

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