After passing the hotel wayne numerous times throughout our stay in Honesdale, we decided it would be an ideal place to stop for drinks or to purchase some carry out, however, as soon as we approached the bar our opinion of what we assumed to be a nice place changed. We received no greeting from any of the staff and had to stand at the bar waiting to be served whilst, who i assume was the manager, stood behind the bar doing nothing before slowly making her way over to us. We asked politely if we could purchase some carry out beers, only for her to demand I.D. from us all, obviously this is expected when buying alcohol but the lack of manners and friendliness from someone meant to be front of house is disgraceful. The lady serving us, who was small with short blonde hair, took each of our passports and spent an awful long time inspecting them before turning to my father, who is 57 years old, and demanding his passport before she would serve anyone. Unfortunately, my father does not often require identification often considering it is, or I would have thought it is blindingly obvious that he is not under twenty one years old. The only words uttered by the waitress at this point was 'i need I.D. from everyone'. Every single person in the party, even my 47 year old mum, had provided identification and my father produced his driving licence as a form of ID as he did not have anything else with him. The waitress then laughed and said 'i can't accept this', at this point it was blindingly obvious that she did not want to serve us at all and i can't help but wonder if a 57 year old man without foreign accent came into the bar would she be expecting him to carry his passport with him for a drink? The service in the Hotel Wayne is atrocious, and this incident cost the hotel wayne $50 which we went on to spend in the Limerick just down the road. I would most certainly advise anyone staying in the area to save yourself the trouble of dealing with uncooperative staff in the Hotel Wayne and just to head straight down to one of the many places in town where the staff are more than welcoming to the tourists that help keep their businesses going.
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- Also Known As:
- Wayne Hotel Honesdale