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“Decent business hotel in the area”

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Residence Inn Philadelphia Willow Grove
Ranked #2 of 6 Hotels in Horsham
Certificate of Excellence
MN
Level Contributor
178 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Decent business hotel in the area”
Reviewed 5 February 2013

Rooms were in nice condition, typical newer Residence Inn layout and colors. Kitchenette is great for longer stays. Bed was comfortable, and room was clean and quiet. Towels were not super plush, but typical of the chain's quality level.

Breakfast is free, plus occasional happy hours during the week. Staff were freindly. Nothing within walking distance for restaurants, but they have an extensive delivery menu from a number of nearby locations to compensate.

What I'd change: I arrived in the rain, and was given a room in the main building due to my Marriott status, however there are no elevators so I lugged my suitcase up the stairs. If you are in one of the outer buildings you'd have to go outside to get to your room, in the cold and rain. It's part of the design, not something they can do differently, just not my favorite layout as a single business traveler. Probably nice for those who do extended stays or have family with them.

Room Tip: No elevator, so ask for ground floor if you don't want to tote luggage. Main building has a very...
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kjhMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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101 reviews from our community

Traveller rating
    38
    40
    14
    4
    5
See reviews for
24
18
12
33
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 August 2012 via mobile

Stayed at hotel whilst visiting family in area. Good clean public areas including pool and barbecue. Very clean, comfortable and well equipped rooms. Staff friendly, courteous and helpful. Satisfactory buffet style self service breakfast offering usual variety of foods. Early evening social events on offer which I didn't attend. Would be happy to visit again.

Stayed July 2012, travelled solo
Helpful?
Thank JanmaryG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George, Virginia
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 August 2012

What a great experience.. The grounds are in great condition. Clean, and nicely kept. The staff was friendly and helpful. The room was awesome. Clean, cozy, comfortable, and nicely decorated. The food was even pretty good. All n all I and a great experience and I'd deff stay again.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tdoug12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abington, PA
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 May 2012

My husband, son and myself stayed here for 7 weeks. The breakfast is outstanding with everything anyone could want. Housekeeping is great! The entire staff does a great job and more. They will even shop for you and put it in your kitchen. You can bring pets. The staff load, run, and empty your dishwasher. Some rooms have fireplaces. There is dinner 2-3 times a week and game night 2 times a week. There is a seasonal out door pool and hot tub. Year round exercise room, outdoor basketball courts, and gas BBQ grill to use. This place is so great some people have lived continuously here (for business) 2 years or more. All entrances have outside egress. Very private and safe.

Room Tip: Ask for a room with a working fireplace and the interior court rooms are more quiet.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hdlterp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review, 22 May 2012
I am very gratified that we were able to take care of you and your family for the 7 weeks you stayed with us. It is great that you were able to partake of the many amenities we offer to our long-term guests including our evening Socials, grocery shopping and housekeeping services. I will be sure to share your great comments with our staff! Thank you again for choosing the Residence Inn for your extended-stay needs and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 December 2011

Had car trouble and showed up late at night. Front desk was great in getting us into a perfect 2 bedroom suite for 1 night. Was very clean. Good size room and good tvs. Breakfast nothing special, but overall very good place.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BH04F10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 December 2011

We came up to visit an elderly relative, and made a small party of it. The two bedroom suite was just right for our small family gathering. Kaitlyn at the front desk was particularly helpful. Wireless Internet in the rooms would be even better, but you can see how the building layout is not conducive to providing it.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GenawithanE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review, 9 April 2012
I am very pleased to report that as of April 2, 2012 we are now 100% wireless throughout the property, including all Guest Rooms, Gatehouse and outdoor areas. We have also increased our available bandwidth to improve our guest's internet experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
2 reviews
Reviewed 12 December 2011

My Stay for 2 months in Residence Inn was a near perfect one.
You can just drop by reception anytime in day and you would be answered promptly.
They take Hospitality to great heights . Rooms were very clean , daily room service was excellent.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vidya084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Philadelphia Willow Grove

Property: Residence Inn Philadelphia Willow Grove
Address: 3 Walnut Grove Dr, Horsham, PA 19044-2201
Region: United States > Pennsylvania > Horsham
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Horsham
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Philadelphia Willow Grove 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Residence Inn Philadelphia Willow Grove Hotel Horsham
Residence Inn Horsham
Horsham Residence Inn

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