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“Excellent hotel for our stay at Hershey”

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Hilton Garden Inn Hershey
Ranked #2 of 4 Hotels in Hummelstown
Certificate of Excellence
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent hotel for our stay at Hershey”
Reviewed 15 June 2013

The staff/service is friendly and courteous. We had free use of the business computer room and printer which is very helpful and convenient! The lobby, pantry, and dining area is very nicely furnished, clean, and inviting. Hotel and rooms are very clean, clean, comfortable and new. Breakfast is from 7am - 10am and costs approximately $10 or so per person. The outdoor dining patio is small; but is also very nice. Nice exercise room. The indoor pool and jacuzzi is heated and clean; but a little small. The location is close to Hershey Park, Hershey Story Museum, Hershey Chocolate World, dining, the supermarket, and Kmart. It is a very relaxing and pleasant stay for us. We plan to stay here the next time we visit Hershey.

  • Stayed June 2013
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Helpful?
Thank TangoTaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 17 June 2013
tangotaco,
Thank you for sharing your comments about your recent stay with us. I am pleased that your visit was so pleasant and relaxing and that we were able to enhance it with the service and amenities that you experienced. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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783 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
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English first
North Haledon, New Jersey
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 June 2013

We stayed at the Hilton Garden Inn in Hummelstown, Pa. for a long weekend trip to Hershey Park.The Inn was conveniently located to stores, restaurants, Outlets, and of course Hershey Park and ChocolateWorld. It was very clean and the manager was extremely helpful with both information and quick and easy check-in. We arrived late in the evening and our 2 adjourning rooms were waiting for us. The beds were extremely comfortable, the room a nice size, and the convenience of both a small refrig and micro were nice to have in the room. The indoor pool was nice for a late evening. The pool area was very clean and fresh towels were available. They do serve a breakfast (not complimentary). It was just okay, the chef was able to make up omlets, pancakes, egg choices, etc. selections of toast, pastries, juice, cereal and coffee. $10.99 adult, and $5.95 for children. It was convenient to eat there and then just leave for your day's outings. There is much to do in Hershey Park and a ride through Chocolate World is a must. a fun place to go for a long weekend! And if you're heading East when you leave stop in Shartlesville, at the Roadside America. It is definitely worth the stop.

  • Stayed June 2013, travelled with family
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Helpful?
Thank Arlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 17 June 2013
Arlene,
I am pleased that you and your family were able to stay with us during your recent trip to Hershey Park. I am glad to learn that you had fun while you were here. I am pleased that the convenience of our hotel and the amenities such as the refrigerator and microwave, breakfast, and the pool helped to enhance your visit. We hope to welcome you back again soon; as you mentioned, there is much to do in Hershey Park, but even more to do in the rest of the city!
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mullica Hill, New Jersey
Level 4 Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 June 2013

got a nice king room with a view down the hillside, room was large and clean. people were very pleasant and helpful. walking distance to food and and drink. Local high school in walking distance provided some sports entertainment on this business trip. only very minor thing I would improve is more tv channels but most hotels have about the same amount

  • Stayed May 2013, travelled on business
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Helpful?
Thank Freq T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 10 June 2013
Freq T,
Thank you for taking the time to share your experience. I am pleased that the location of the hotel was convenient and also gave you the chance to get out and enjoy the local area. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Knolls, United States
1 review
Reviewed 3 June 2013

The accommodations, amenities, staff and overall experience was great we enjoyed ourselves immensely! It was very close to Hershey Park and close to many other points of interest! We look forward to visiting again!

  • Stayed May 2013, travelled with friends
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michele T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 10 June 2013
Michele T,
Thank you for sharing your reflections about the hotel. I am pleased that you were able to join us for your recent visit to Hershey Park. It is great to know that our staff and amenities helped to make your stay more enjoyable. We hope to welcome you back next time you are in Hershey.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NOLENSVILLE
Level 5 Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 May 2013

We had a great experience here. The room was clean. The lobby was nice-very open and clean. The staff was personable and professional. We lucked out and were on the end of the hall, so it was Very quiet. We were there to enjoy the Hershey Spa and Hershey Park. We could get to both with in 5 minutes. I would highly recommend staying here if you are planning a trip to Hershey, PA!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank KAREN T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 28 May 2013
Karen,

I am pleased that you were able to join us for your recent visit to Hershey, we certainly hope you enjoyed the Spa and Park! Thank you for taking the time to reflect about your visit. We look forward to welcoming you back again soon.

Enjoy today!
Emily P Dailey
Portfolio Reputation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elmore, United States
2 reviews
Reviewed 20 May 2013

On my first day there the young man at the counter saw that we brought our bikes and he went out of his way to tell me about a bike trail and gave me directions. It made me fell good that he took his time without being prompted.

  • Stayed May 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review, 22 May 2013
Thank you so much for your kind comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and great customer service for every guest. It is so nice to hear that you were pleased by our efforts. I hope you'll come and stay with us again soon and stay a bit longer too!
Kind regards, Barbara Lock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2013 via mobile

Beds were very hard, room was clean. Staff was great. Had an issue with some bugs in our room, but we were relocated promptly, and received free breakfast for our trouble. Good location, close to Hershey Park, easy highway access.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frogger21348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review, 21 May 2013
Thank you for your comments about your recent stay with us. It is our goal to provide a clean comfortable guest room and exceptional customer service for every guest. The Garden Sleep System bed does feel firm at first, but it is adjustable to individual comfort levels, and I hope after you moved rooms, you discovered the instructions card and were able to have a comfortable night's sleep. Please come and stay with us again soon. It would be our pleasure to serve you. Kind regards, Barbara Lock
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Hershey

Property: Hilton Garden Inn Hershey
Address: 550 E Main St, Hummelstown, PA 17036-1812
Phone Number:
Region: United States > Pennsylvania > Hummelstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Hummelstown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Hershey 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn

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