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“Hershey Hilton” 4 of 5 bubbles
Review of Hilton Garden Inn Hershey

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Hilton Garden Inn Hershey
Ranked #2 of 4 Hotels in Hummelstown
Kansas City, United States
Level Contributor
4 reviews
4 hotel reviews
“Hershey Hilton”
4 of 5 bubbles Reviewed 3 March 2014

The people here are very nice and knowledgeable. If you want to stay in a hotel that is close o everything and you get treated like royalty then this is the place. Everyone there is willing to help and go the extra mile. The location allows you to get wherever you want in a short amount of time. Kick back and enjoy your stay.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roger G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 12 March 2014
Roger,
On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. I am glad that the location of the hotel is ideal for you and that we can look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Hilton Garden Inn Hershey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

713 reviews from our community

Traveller rating
    347
    206
    99
    46
    15
See reviews for
346
108
23
156
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Cape Cod, Mass
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 2 March 2014

Go to a Hampton Inn 1st. Poor location, parking lot was very poorly plowed, Dinong Area had forn tables being served and yet they claimed to be swamped! The food was underwellming and the prices too high. They can get away with it, alls thats near is a sports bar and Applebees.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank castertonyank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 12 March 2014
Castertonyank,
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to improve. Please accept my sincere apologies that you found the parking lot not to be clear, we work diligently to ensure that the overwhelming amount of snow we have gotten this season does not impact our guests. I welcome an opportunity to follow up with you regarding your other experiences, please reach out to me directly so I can get more detail so we are able to make improvements. I hope to have an opportunity to welcome you back.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Hilton Garden Inn Hershey
edailey@greenwoodhospitality.com
313-253-4344
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, United States
2 reviews
4 of 5 bubbles Reviewed 24 February 2014

Nice stay - friendly staff clean rooms accomodating front desk recent snow - parking lots well maintained service staff professional and friendly public space nicely decorated and very clean rooms were clean and well maintained

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Katherine R M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 12 March 2014
Katherine,
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Your willingness to share your thoughts with us is genuinely appreciated. We look forward to welcoming you back again.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Hilton Garden Inn Hershey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parkesburg, United States
1 review
5 of 5 bubbles Reviewed 19 February 2014

We spent a romantic weekend in Hershey. The staff were kind, courteous, and extremely helpful. They treated us like old friends. Our room was very comfortable and the bed and pillows were some of the best we'd ever slept on. The entire hotel was clean and our room service food was very tasty!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jacqui R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 12 March 2014
Jacqui,
I am so pleased that you were able to join us for a romantic weekend away. Thank you for sharing your comments about your visit. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We will be sure to share your feedback with our team. We look forward to welcoming you back again soon!
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Hilton Garden Inn Hershey
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
240 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

Hotel is located right behind a shopping center and is a minute drive from several chain restaurants. Lobby was very welcoming with complimentary punch and cookies. My room was spotless. Room included a Keurig coffee maker and mini fridge, complimentary WIFI, desk, desk chair, upholstered chair, flat screen TV. Bathroom was immaculate. Bed was very comfortable with assortment of pillows.

Hotel is located a couple of minutes from Hershey Park entrance.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank YoPhilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 18 February 2014
Yo Philly,
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We are so delighted to hear you had a pleasant stay and that you enjoyed your room, with all of its distinctive amenities and that the location of the hotel was ideal for your visit. We look forward to welcoming you back again.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Hilton Garden Inn Hershey
edailey@greenwoodhospitality.com
313-253-4344
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheswick, United States
1 review
5 of 5 bubbles Reviewed 16 February 2014

This hotel is a terrific place to stay while in the Hershey area. The hotel is designed with all of the amenities you need when away from home. The staff is extremely friendly. It is convenient to have a restaurant/bar on site.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jackie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 17 February 2014
Jackie,
Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it is wonderful to hear how we are doing. I am pleased that you enjoyed the hotel with all of its convenient amenities. We look forward to welcoming you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Hilton Garden Inn, Hershey
edailey@greenwoodhospitality.com
313-253-4344
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
1 review
5 of 5 bubbles Reviewed 14 February 2014

Just went through for business and the dinner we had there was GREAT.

Everyone working was very nice and made us feel welcome.

It felt like home cooked, but better than I can cook.

Super delicious and everyone was very personable.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shannon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review, 17 February 2014
Shannon,
Thank you for your comments about your recent experience. We work every day to give our guests the best service and food and it is always nice to hear we are hitting our mark. We will be sure to recognize Maria for the positive impact that she had on your visit. We look forward to a chance to welcome you back again soon.
Enjoy today!
Emily P Dailey
Portfolio Reputation Manager - Hilton Garden Inn, Hershey
edailey@greenwoodhospitality.com
313-253-4344
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Hershey

Property: Hilton Garden Inn Hershey
Address: 550 East Main Street, Hummelstown, PA 17036
Phone Number:
Region: United States > Pennsylvania > Hummelstown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Hummelstown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Hershey 3*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Hilton Hotels Direct and Hotels.com so you can book your Hilton Garden Inn Hershey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn

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