My rating would have been a lot higher if I wasn't told that I'd have to fix a broken toilet myself. Our toilet was clogged upon checking in (not our doing) and when the front desk was notified, he told us that he'd get us a plunger and that they don't provide those services. Not exactly how I pictured my vacation. They did give us half off our room upon checkout for our inconvenience. Gentleman at the desk claimed he was Anthony but wore a Nathan nametag could sure use a lesson in customer service.
However, the room was clean and spacious. It was 10 minutes from Hershey. If you're just looking for a bed to sleep in after the parks, this place fits the bill. As long as you don't mind a little physical labor.
- Official Description (provided by the hotel):
- Hershey's "suitest" hotel! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Choice Hotels, Travel Republic (UK), Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, Cancelon, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Comfort Suites Hummelstown-Hershey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Hotel Hummelstown