I stayed at this hotel for two nights for a trip to Hersheypark and the Lancaster area. The room was very clean and spacious, and the king size bed was comfortable. I would have given this place 4 stars but there were a couple issues I couldn't overlook.
First, we were on the second floor, room 211, which faces the front of the hotel where all the commotion from outside prevented us from getting to sleep before 11pm or so. I always get top floor on a hotel for this reason, and to not have anyone making excessive noise above, but they only had the second floor, so I didn't have a choice. But nonetheless, every room in a hotel should be accommodating, otherwise why even have the room in a situation that is uncomfortable for the guest. Besides the room facing the noisy front of the hotel, it was right outside the elevator and ice machine. So every few minutes we had to hear an annoying ding-dong from the elevator, and many times an hour, including in the middle of the night, the ice machine would make a horrible racket.
Secondly, the mattress of the sleeper sofa was absolutely unacceptable. It was maybe 4 inches thick and actually had the springs inside the mattress. After trying this complete failure for a mattress for only a few minutes, my back was already killing me. My daughter couldn't lay on it either, so she had to squeeze between me and my wife, which was ok for only a two night stay, but it would have become a real problem if our visit was any longer.
Besides these negatives, I can say the free breakfast was just ok -- the coffee really sucked -- and the WiFi access was good and the workout room seemed nice, although I didn't use it.
So 2 stars it is. 3 stars is supposed to be for average, but I didn't find this stay average. I'd give it 2.5 stars if you could give half stars, so 2 it is.
- Official Description (provided by the hotel):
- Hershey's "suitest" hotel! ... more less
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- Also Known As:
- Comfort Hotel Hummelstown