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Comfort Suites Hummelstown-Hershey
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Reviews (357)
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All reviewsfront deskhershey parkyogurtroom was cleanmake your own wafflesfree breakfasthard boiled eggsheated poolsitting areapull out couchnon smokingwould definitely stay here againchecking outwaffle makergreat rateking suitevery nice hotel
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161 - 166 of 357 reviews
Reviewed 17 August 2014 via mobile

Plain and simple review. The hotel is an excellent place to stay however the PRICE was a complete robbery. They should be ashamed of themselves charging this much $$
By adding one night on our reservation the prices went up over 400 bucks. With almost all hotels sold out we didn't have a choice. Breakfast is powdered eggs and typical buffet. Pool was nice. Staff excellent.
Price again --just rediculous.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank iKenInspect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this reviewResponded 22 August 2014

Greetings iKenInspect,

Thank you for taking the time out of your busy schedule to review our hotel, the Comfort Suites Hummelstown-Hershey. On behalf of our staff, I am delighted to hear that you enjoyed your stay with us. I do apologize for the increase in the rate, however the rate does fluctuate depending on our availability and what events are going on in the area.

We look forward to welcoming you back to our hotel the next time your travels bring you to the Hershey/Harrisburg area.

Safe travels,
Anthony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

We stayed for three nights in August of 2014 at this hotel and found it to be excellent all around. The lobby and seating/eating area was very clean and quite large, and the breakfast buffet was well stocked, with good food. Nothing out of the ordinary if you've stayed at hotels with breakfast buffets, but excellent nonetheless.

Our room had 2 double beds, fridge and microwave, and was very large with a separate seating area with a large table, which made eating in very comfortable.

Being just a few miles down the road from Hershey Park and other attractions was a big plus.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank TravelDad123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this reviewResponded 13 August 2014

Good Morning TravelDad123,

Thank you for taking the time to give us such a great review. On behalf of our staff, I am delighted to hear that you enjoyed your stay with us. The associates at the hotel take great pride in our hotel and I am glad it shows.

We look forward to welcoming you back to our hotel the next time your travels bring you to the Hershey/Harrisburg area.

Safe travels,
Anthony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

Our room wasn't extremely clean and needed a little updating. gooey substance on desk when we arrived. No place to put clothes. Very small for a room with 2 queen beds. Pool needs to be cleaned, water was hazy and green. Lots of cobwebs on doors. Breakfast was ok if you didn't get pushed out of way by other guests. Front desk staff very friendly

Stayed: August 2014, travelled with family
Thank drmickeym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this reviewResponded 8 August 2014

Good morning drmickeym,

Thank you for taking time out of your schedule to write a review of the Comfort Suites Hummelstown-Hershey.

On behalf of all of the associates at our hotel, please let me take this time to apologize for the issues you encountered during your stay. As you can see from our past reviews, this is not normal practice for our hotel. I will be speaking with maintenance and the cleaning crew immediately in order to assure that this does not happen again.

Since our hotel is located in a resort area, breakfast does tend to get crowded fairly quickly from all of the Hershey Park visitors rushing to get there when the park opens. Again, please accept my sincerest apologizes and I hope you will give us a second chance when you are in the Hershey/Harrisburg area again.

Sincerely,

Anthony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Very nice room. extremely clean. Breakfast was very good. Enjoyed the large flat screen TV with Direct TV. Very friendly staff. Great location, close to Hershey Park. Quick check in. Pool was small but fun for the children.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Hugh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this reviewResponded 2 August 2014

Good day Hugh C!

Thank you for taking out of your schedule to write such a nice review of the Comfort Suites Hummelstown-Hershey. The associates of our hotel take great pride in our property and I am glad it shows.

We look forward to welcoming you back often when your travels bring you this area again.

Kindest regards,
Anthony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

We had a comfortable stay while visiting Hershey Park. Convenient to the park. Clean, comfortable. The pool is small. I assume mostly for business travelers. Maybe not ideal for children as the pool fun maybe limited. Good breakfast options.

Room Tip: We had the one room suite. Was spacious.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank ThemillersinPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this reviewResponded 26 July 2014

Greetings ThemillersinPA!

On behalf of the entire staff here at the Comfort Suites Hershey/Harrisburg thank you for writing such kind words about our hotel. We are very pleased that we were able to accommodate you and your family during your trip to Hershey Park.

I do apologize for the small pool size, however it was what our hotel space was able to accommodate. We look forward to welcoming you back on your next trip to the Hershey/Harrisburg area!

Sincerely,

Anthony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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