I don't want regurgitate what has been extremely well documented by others just to reinforce some points.
Positive: Skiing is particularly good for beginners and children but caters well for all levels, the ski centre were extremely helpful and the views from the mountain are stunning. The food in the few local restaurants is basic but fine if you don't expect too much and the people generally could not have been more friendly.
Negative: Transfer time from Sofia airport is approximately 4.5 hours (only 1.5hrs from Plovdiv airport.) Flight delays are a regular occurrence to/from Sofia making this a very long day (we had a 6hr delay outbound arriving at 0600hrs and a 2hr delay inbound arriving back at 0100hrs). If you want a day off for a bit of local culture and sightseeing this is not the place as there is nothing nearby.
In summary A beautiful place with great skiing and lovely people but research your flights and hotels.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.