On first impressions this hotel is still under refurbishment, everything looks nice but not quite finished off.
The room was small with a wooden floor which hadn't been laid properly, big gaps at the edges, and moved when you walked on it. Nice big comfy bed and adequate shower room .some things haven't been thought out, for instance, the kettle was placed under the hanging area for clothes.
We ate in the restaurant which was nice food and wine, breakfast was great and served by a lovely lady who made you feel really welcome.
We were overcharged on checkout, we really should have queried the bill at the time but were rushing, however the overcharge has been returned to us following several phone calls from me. Thank you to Amy at the hotel for your help in this matter, maybe giving guests an itemised bill on checkout would be better practice
- Also Known As:
- The Casa Hotel Brighouse, West Yorkshire