My partner and I were on road trip and wanted somewhere to stay for the night. We found this 'hotel' for £50/night that looked marvellous. I checked their website, their photos were of this grand looking, modern hotel at the edge of a gorgeous lake. The rooms claimed to have a balconies and lake views and this made it stand out above the rest of the hotels in the area, so I convinced my partner to go.
When we arrived, we first noticed that it looked more like a pub than a hotel and it looked in need of some TLC. We were immediately confused by the lack of reception area and finally made our way to the bar where they checked us in.
They brought us to this room that was only slightly bigger than my bathroom at home. The door wouldn't open/close because the linoleum flooring had bubbled up and we had to stomp on it to close the door. The 'balcony' was more of a 'balconette' that was dirty and covered in huge spiders and webs. Being arachnophobic, I was already put off.
The TV's remote didn't even work, and I'd seen enough, so we decided to go out.
We went for a walk into the town and found a lovely path around 2 reservoirs which brought us back to the hotel. We decided to check the restaurant but it did not look inviting and the bar was loud with revelling cricketers. We went out and found a Marstons pub nearby.
When we returned, the bar was even more lively and loud with music blaring. We returned to our room hoping for some quiet but this was far from what we got. There is only a flimsy door between the bar and the rooms so everything can be heard. We finally got the tv working by using the buttons on the side of the tv. However we did this blindly as it was mounted so close to the adjoining wall, we couldn't see the buttons and could barely fit our hand around it, but it drowned out some of the noise from the bar, to my relief.
As a previous reviewer mentioned, the only window in the room is the door, and with spiders, this is not inviting. The 'view' of the lake is also a strain. The view is more of the car park and if you look far right, you can see a bit of lake.
I would have asked to be upgraded but all the rooms were pretty much the same size and the ones on the ground floor opened up straight onto the car park.
This was a Sunday night so I thought it would be over soon but the music and noise went on until I fell asleep at 11pm.
Breakfast was confusing, a menu was finally provided. And although I only had half a sausage, an egg, some toast and a coffee, I ended up with indigestion. After seeing the breakfast, I'm also glad we didn't pay the extortionate prices on the evening menu the night before.
All in all, it was the worst experience in any establishment I've ever been in and I feel completely misled. This place should be advertised as a pub with some rooms, not a hotel. Angles are everything and they have really utilised this in their photos.
The photo of a large green lawn, overlooking a lake, leaves out the other half of the ground that is currently falling into the lake. Glass is nice decor too, if kept clean but it was not.
My advice, stay away. What an absolute joke.
- Also Known As:
- The Casa Hotel Brighouse, West Yorkshire